1

Chargeback Analyst Jobs in Utah (NOW HIRING)

Chargeback Analyst Location: Draper, UT 84020 (Hybrid - Onsite Mon/Tue/Thu, Remote Wed/Fri. Transitioning to fully remote in September.) Duration: 6+ Months Pay Rate: $27/hr on W2 Key Skills:

Chargeback Analyst

Draper, UT · On-site

$26 - $27/hr

Chargeback Analyst requires: * Chargeback, Merchant Dispute, Incoming Dispute, Issuing Chargeback, Outgoing Dispute, Salesforce, Zendesk, QuickBase, Excel, Google Sheets, Smart Sheets * At least 2 ...

The Deduction Analyst is responsible for investigating, analyzing, and resolving customer deductions, including chargebacks, returns, promotional allowances, and payment discrepancies. This role ...

Deduction Analyst

Lehi, UT · On-site

$65 - $80/hr

Investigate, analyze, and resolve customer deductions, including chargebacks, returns, promotional allowances, and other payment discrepancies. * Maintain accurate and detailed documentation of ...

Chargebacks and deductions - size the exposure, root-cause it, and tell us which fixes are worth ... Ad hoc analysis - about a third of your time. Someone spots a problem; you combine four ugly data ...

Customer Service Specialist - eCommerce

Ogden, UT · On-site

$16.75 - $22/hr

Complete basic fraud/chargeback analysis and create simple rules in in Adyen * Investigate and defend chargebacks in Adyen and PayPal. SYSTEM MONITORING AND ORDER BOOK MANAGEMENT * Closely monitor ...

Customer Service Specialist - eCommerce

Ogden, UT · On-site

$16.75 - $22/hr

Complete basic fraud/chargeback analysis and create simple rules in in Adyen * Investigate and defend chargebacks in Adyen and PayPal. SYSTEM MONITORING AND ORDER BOOK MANAGEMENT * Closely monitor ...

Senior Fraud Analyst - Remote

Draper, UT · On-site

$72.80 - $130/hr

... chargeback or fraud analysis * Experience with verbal, written and interpersonal skills and ability to work independently * Demonstrated ability to work effectively, both independently and within a ...

Supply Chain Finance Analyst

Lehi, UT · On-site

$95 - $130/hr

Chargebacks and deductions -- size the exposure, root-cause it, and tell us which fixes are worth ... Ad hoc analysis -- about a third of your time. Someone spots a problem; you combine four ugly data ...

New

Chargebacks and deductions - size the exposure, root-cause it, and tell us which fixes are worth ... Ad hoc analysis - about a third of your time. Someone spots a problem; you combine four ugly data ...

Chargebacks and deductions -- size the exposure, root-cause it, and tell us which fixes are worth ... Ad hoc analysis -- about a third of your time. Someone spots a problem; you combine four ugly data ...

next page

Showing results 1-20

Chargeback Analyst information

See Utah salary details

$15

$26

$37

How much do chargeback analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for chargeback analyst in Utah is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $31.30 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.

What are the most commonly searched types of Chargeback Analyst jobs in Utah?

The most popular types of Chargeback Analyst jobs in Utah are:

What are popular job titles related to Chargeback Analyst jobs in Utah?

For Chargeback Analyst jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Chargeback Analyst jobs in Utah look for?

The top searched job categories for Chargeback Analyst jobs in Utah are:

What cities in Utah are hiring for Chargeback Analyst jobs?

Cities in Utah with the most Chargeback Analyst job openings:

What are popular job titles related to Chargeback Analyst jobs in UT?

For Chargeback Analyst jobs in UT, the most frequently searched job titles are:

Infographic showing various Chargeback Analyst job openings in Utah as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $54,997 per year, or $26.4 per hour.

Chargeback Analyst

MM International

Draper, UT • On-site

$27/hr

Contractor

Re-posted 15 days ago


Job description

Position: Chargeback Analyst
Location: Draper, UT 84020 (Hybrid – Onsite Mon/Tue/Thu, Remote Wed/Fri. Transitioning to fully remote in September.)
Duration: 6+ Months
Pay Rate: $27/hr on W2

Key Skills:

  • Chargeback & Merchant Disputes
  • Incoming & Outgoing Disputes
  • Payment Card Risk Management
  • Salesforce, Zendesk, QuickBase
  • Excel, Google Sheets, Smart Sheets
  • Customer Service & Investigation

Requirements:

  • 2+ years of chargeback/payment card risk management experience
  • 2+ years of customer service experience
  • Strong analytical and investigative skills
  • Excellent communication and attention to detail
  • Ability to work independently in a fast-paced environment

Interview Process:

  • 2 rounds of 1:1 video interviews (Hiring Manager & Senior Dispute Analyst)