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Chargeback Analyst Jobs in Utah (NOW HIRING)

Chargeback Analyst requires: * Chargeback, Merchant Dispute, Incoming Dispute, Issuing Chargeback, Outgoing Dispute, Salesforce, Zendesk, QuickBase, Excel, Google Sheets, Smart Sheets * At least 2 ...

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Chargeback Analyst LHH Recruitment Solutions is seeking a Chargeback Analyst for our client in Draper, UT. This is a full-time contract opportunity supporting a Payment & Risk Operations team ...

Chargeback Analyst Location: Draper, UT (Hybrid) This position will be a part of the Payment and Risk Operation team and will be responsible for: * Processing Merchant Dispute (Incoming Dispute)

Chargeback Analyst

Draper, UT · On-site

$27/hr

Chargeback Analyst Location: Draper, UT 84020 (Hybrid - Onsite Mon/Tue/Thu, Remote Wed/Fri. Transitioning to fully remote in September.) Duration: 6+ Months Pay Rate: $27/hr on W2 Key Skills:

Chargeback Dispute Analyst Duration: 6 Months Location: Draper, UT, 84020 Job Summary: We are looking for a Chargeback Dispute Analyst with experience handling payment card disputes on the merchant ...

Chargeback Analyst

Draper, UT · On-site

$26 - $27/hr

Processing Issuing Chargeback (Outgoing Dispute): Reviewing, researching, investigating, submitting ... Possesses strong data analysis and investigative reporting skills * Able to solve transaction or ...

Monitor and track retail chargebacks across all wholesale accounts by retailer and root cause ... Analytical mindset; proficiency in Microsoft Excel required * Bachelor's degree from an accredited ...

Complete basic fraud/chargeback analysis and create simple rules in in Adyen * Investigate and defend chargebacks in Adyen and PayPal. SYSTEM MONITORING AND ORDER BOOK MANAGEMENT * Closely monitor ...

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Customer Service Specialist - eCommerce

Ogden, UT · On-site

$16.75 - $22/hr

Complete basic fraud/chargeback analysis and create simple rules in in Adyen * Investigate and defend chargebacks in Adyen and PayPal. SYSTEM MONITORING AND ORDER BOOK MANAGEMENT * Closely monitor ...

You will be able to identify Transaction Fraud and develop a deep understanding of Chargebacks, including Pre-Arbitration. You will establish yourself as an AI-Native user as we streamline the ...

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Chargeback Analyst information

See Utah salary details

$15

$26

$37

How much do chargeback analyst jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for chargeback analyst in Utah is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $31.30 per hour, depending on experience, location, and employer.

What is a Chargeback Analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What jobs pay 500,000 a year in the US?

Chargeback analysts typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized surgeons, or successful entrepreneurs. High-paying jobs often require advanced skills, extensive experience, or ownership of a business. Most roles in finance, technology, or healthcare with this income level are senior or executive positions.

How to become a chargeback analyst?

To become a chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools; certifications like Certified Fraud Examiner (CFE) can be advantageous. Gaining experience in finance, customer service, or fraud prevention can also improve job prospects in this role.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

What is the role of a chargeback analyst?

A chargeback analyst is responsible for reviewing and investigating disputed transactions, identifying fraudulent activity, and working with banks and merchants to resolve chargebacks. They analyze transaction data, maintain records, and implement strategies to reduce chargeback rates, often using specialized software and industry knowledge. The role requires attention to detail and understanding of payment processing systems.

What are some common challenges faced by Chargeback Analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What Is a Chargeback Analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Chargeback Analyst, and why are they important?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
What are the most commonly searched types of Chargeback Analyst jobs in Utah? The most popular types of Chargeback Analyst jobs in Utah are:
What job categories do people searching Chargeback Analyst jobs in Utah look for? The top searched job categories for Chargeback Analyst jobs in Utah are:
What cities in Utah are hiring for Chargeback Analyst jobs? Cities in Utah with the most Chargeback Analyst job openings:
What are popular job titles related to Chargeback Analyst jobs in UT? For Chargeback Analyst jobs in UT, the most frequently searched job titles are:
Infographic showing various Chargeback Analyst job openings in Utah as of July 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $54,997 per year, or $26.4 per hour.

$26 - $27/hr

Full-time

Posted 2 days ago


Job description

Chargeback Analyst requires:
  • Chargeback, Merchant Dispute, Incoming Dispute, Issuing Chargeback, Outgoing Dispute, Salesforce, Zendesk, QuickBase, Excel, Google Sheets, Smart Sheets
  • At least 2 years of chargeback card dispute experience specifically on the Merchant Dispute (acquiring) side — reviewing, researching, and building representment/rebuttal documentation
  • At least 2 years of customer service experience, including handling sensitive or disputed-transaction conversations
  • Experience with Salesforce and Zendesk (CRM/case management systems used by the team)
  • Strong data analysis and investigative reporting skills
  • Strong Excel skills, including building spreadsheets, models, and reports
  • Chargeback/dispute experience on the Issuing side (in addition to Merchant Dispute)
  • Experience with QuickBase (used as the dispute management system)
  • Familiarity with Google Sheets and Smart Sheets
  • Familiarity with Claude/AI tooling
  • Prior experience at a similar payment processor or card network company (hiring manager referenced companies such as FIS (Fidelity National Information Services), Marqeta, Adyen, ComData and comparable dispute processors.)