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Call Center Operator Jobs (NOW HIRING)

HCA Florida West Hospital

Call Center Operator PRN

Pensacola, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a Call Center Operator PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida West Hospital which is part of ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14 - $22.35/hr

CALL CENTER FOR MARKET RESEARCH amp; DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies!

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted ...

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted ...

Preferred Dental, LLC

Call Center Operator

Ellicott City, MD · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Call Center Representative Preferred Dental is a general dentistry office in Ellicott City, MD. We are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14/hr

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies! We ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14 - $22.35/hr

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies! We ...

Wilmington Community Clinic

Call Center Operator

Wilmington, CA · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Call Center Representative is responsible for answering phone calls, making and rescheduling appointments, answering patient questions and routing phone calls to the appropriate ...

Intralot

Call Center Operator (2)

Strongsville, OH · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written ...

Intralot

Call Center Operator (2)

Strongsville, OH · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written ...

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted ...

Preferred Dental

Call Center Operator

Ellicott City, MD · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our Call Center Representatives are often the first point of contact for new and existing patient scheduling and any related issues, so we are interested in hiring individuals with a commitment to ...

Laurel Dental Office

Call Center Operator

Ellicott City, MD · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our Call Center Representatives are often the first point of contact for new and existing patient scheduling and any related issues, so we are interested in hiring individuals with a commitment to ...

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All JobsCall Center Operator Jobs

CALL Center Operator information

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How much do call center operator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for call center operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is a call center operator?

Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a call center operator?

To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.

What are some common challenges faced by call center operators, and how can they be managed effectively?

Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.

What is the difference between Call Center Operator vs Customer Service Representative?

AspectCall Center OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, inbound/outbound callsCustomer service departments, various industries
Employer & IndustryTelecom, tech, retail, financeRetail, banking, healthcare, tech
Search & Comparison IntentOften compared for call handling rolesBroader customer interaction roles

While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.

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CALL Center Operator jobs near you
Infographic showing various Call Center Operator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.

Call Center Operator

Registered Nurse Nights at Clarity Child Guidance Center

San Antonio, TX • On-site

Full-time

Re-posted 22 days ago

Job description

POSITION SUMMARY

Responsible for answering all incoming calls from community; handling inquiries from customer, answer general company-related questions and troubleshoot problems, as necessary. May be responsible for collecting and entering registration data accurately and responsively to promote customer satisfaction. This position involves excellent communication and guest relation skills, interaction with the public and maintaining a positive image for the facility.

The requirements listed below are representative of the knowledge, skills and /or abilities required and may include other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is expected that the employee demonstrate behavior consistent with the Core Values and support the strategic plan and the goals and direction of the Performance Improvement Plan.

EDUCATION/TRAINING EXPERIENCE

  • High School diploma or equivalent
  • One year experience in a call center or related field
  • Working knowledge of relevant computer applications with good data entry/keyboard skills
  • Working knowledge of customer service principles and practices
  • Bilingual (Spanish) preferred

LICENSES/CERTIFICATIONS

  • None

THE ESSENTIAL DUTIES OF THE POSITION

  • Receive and transfer incoming telephone calls professionally while providing superior customer service via telephone, email and fax
  • Use an effective approach to handle special telephone tasks, i.e. call transfers, taking messages, call backs, holds, interruptions and unintentional disconnects
  • Enter customer information/concerns in facility electronic system accurately and timely
  • Provide and assist customers with accurate facility and service information
  • Identify and escalate priority issues as they arise
  • Effectively deal with job stress, angry callers, upset customers and understand the impact of attitude in handling calls professionally
  • Use questioning and listening skills that support effective telephone communication
  • Perform clerical and administrative tasks or receptionist duties, such as checking in clients for appointments, registration data entry, etc.
  • Demonstrates flexibility in shift schedule as workflow dictates
  • Complete call logs and produce call reports, as requested

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