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Business Operations Analyst Jobs (NOW HIRING)

Stretto

Business Operations Analyst

Irvine, CA · On-site

$28.85 - $31.25/hr

Business Operations Analyst Essential Duties and Responsibilities * Provide client assistance with account openings and closings, fund transfers, FED wires, checks, ACH, stop payments, monthly ...

AtoB

Business Operations Analyst

New York, NY · On-site

$120K - $140K/yr

... from on-the-ground operations to big-picture strategy. In this role you might work on ... Analyzing purchase or payments data and using the results to make business decisions * Conducting ...

Evidation

Business Operations Analyst

Menlo Park, CA · On-site

Responsibilities Function as a versatile business team member contributing to hiring, HR, and business operations Develop strategic staffing and operational scalability plans Design and support ...

World Wide Technology Holding, LLC

Qualifications : * 1-3 years of experience in business administration or a related field * Bachelor ... Ability to execute defined operational tasks independently * Strong attention to detail ...

New

FICO

Business Operations Analyst II

The Opportunity Join our team at FICO as a Business Operations Analyst, supporting our Customer Experience organization, where you'll play a pivotal role in enhancing the customer journey within our ...

SoFi

Senior Business Operations Analyst

Salt Lake City, UT

$89K - $115K/yr

The Senior Business Operations Analyst will be an integral member of the CCoE team, and will provide thought leadership to shape the strategy of the partner Ops teams. This person will partner with ...

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Business Operations Analyst information

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$76.8K

$139.5K

How much do business operations analyst jobs pay per year?

As of Jun 29, 2026, the average yearly pay for business operations analyst in the United States is $76,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $88,500.00 per year, depending on experience, location, and employer.

What is the role of a business operations analyst?

A business operations analyst evaluates and improves organizational processes to increase efficiency and effectiveness. They analyze data, develop strategies, and implement solutions using tools like Excel or business intelligence software to support decision-making and operational performance.

What are the key skills and qualifications needed to thrive as a Business Operations Analyst, and why are they important?

To thrive as a Business Operations Analyst, you need strong analytical skills, a solid understanding of business processes, and typically a degree in business, finance, or a related field. Familiarity with data analysis tools (like Excel, SQL, or Tableau) and enterprise resource planning (ERP) systems is commonly required. Excellent problem-solving abilities, attention to detail, and effective communication are crucial soft skills that help analysts collaborate across departments. These capabilities are vital for identifying process improvements, supporting data-driven decision-making, and enhancing overall operational efficiency.

Is BA a stressful job?

Business Operations Analysts often face deadlines, data analysis, and cross-department collaboration, which can contribute to work-related stress. The level of stress varies depending on the organization, workload, and individual skills in time management and problem-solving.

Can you become a Business Operations Analyst with no experience?

Becoming a Business Operations Analyst typically requires some relevant skills such as data analysis, problem-solving, and familiarity with tools like Excel or SQL. While prior experience is often preferred, entry-level candidates can enter the field by gaining certifications, completing relevant training, or demonstrating analytical abilities through internships or projects.

What are Business Operations Analysts?

Business Operations Analysts are professionals who evaluate and improve an organization's business processes to increase efficiency and effectiveness. They collect and analyze data, identify areas for improvement, and recommend solutions to optimize operations. Their role often involves collaborating with different departments, developing reports, and supporting decision-making to drive business growth. Business Operations Analysts play a critical part in helping companies streamline workflows and achieve strategic goals.

Is a business analyst well paid?

Business analysts are generally well compensated, with salaries often ranging from $60,000 to $100,000 annually depending on experience, location, and industry. Those with specialized skills in data analysis, process improvement, or certifications like CBAP tend to earn higher salaries.

What are some common challenges Business Operations Analysts face when balancing multiple projects across departments?

Business Operations Analysts often juggle multiple projects simultaneously, each with its own stakeholders and timelines. A common challenge is aligning priorities and expectations among different departments while maintaining data accuracy and timely delivery of insights. Strong organizational skills and clear communication are essential for managing overlapping deadlines and ensuring that operational improvements are supported by all teams. Proactively setting milestones and regular check-ins can help prevent bottlenecks and facilitate smoother cross-functional collaboration.
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What states have the most Business Operations Analyst jobs? States with the most job openings for Business Operations Analyst jobs include:
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Business Operations Analyst jobs near you
Infographic showing various Business Operations Analyst job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $76,800 per year, or $36.9 per hour.
Business Operations Analyst

Business Operations Analyst

Stretto

Irvine, CA • On-site

$28.85 - $31.25/hr

Full-time

Posted 27 days ago

Job description

Business Operations Analyst
Essential Duties and Responsibilities
  1. Provide client assistance with account openings and closings, fund transfers, FED wires, checks, ACH, stop payments, monthly reconciliation, W9's and other banking related questions through email and phone calls.
  2. Gain comprehensive understanding of the flow of banking instructions and transactions from client software to the bank and back, ensuring smooth and accurate processing.
  3. Learn and become proficient in all proprietary software, and stay up to date with all software updates.
  4. Identify, research and resolve client issues with proprietary software.
  5. Ensure client issues are resolved timely to client's satisfaction by working with banks and internal teams.
  6. Investigate and pursue root causes for reported issues to ensure thorough resolution.
  7. Onboard new clients by obtaining specific bank requirements and set up clients in the Stretto database.
  8. Perform daily banking tasks while meeting tight deadlines.
  9. Use SQL to query databases daily and perform data analysis.
  10. Timely escalation of urgent or unresolved issues, adhering to established protocols and procedures. Collaborate with BankOps team and escalate to higher levels when necessary to expedite resolution.
  11. Submit requests for bug fixes and perform user acceptance testing (UAT).
  12. Continuously update team procedures and templates as changes occur.
  13. Foster effective communication and collaboration within the team, promoting a cohesive work environment conducive to problem-solving and team success.
  14. Through knowledge, fulfillment and compliance with position expectations.

Education and/or Work Experience Requirements
  • Bachelor's Degree in Business Administration/Finance strongly preferred
  • Ideally, candidates should possess at least two years of prior banking experience, preferably in operations, or equivalent experience in the banking industry.
  • Must have working knowledge of Microsoft Office.
  • Experience with supporting proprietary software a plus.
  • Bankruptcy knowledge a plus.

Qualities, Skills and Traits Required:
  • Integrate and apply banking skills to effectively handle and understand financial transactions, client instructions, and banking operations.
  • Enhance and utilize technical skills to troubleshoot, resolve issues, and optimize processes related to client software and banking systems.
  • Excellent organizational and time management skills.
  • Strong analytical skills and the ability to meet tight deadlines in a fast-paced environment.
  • Innovative problem-solving skills; the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
  • Focused and self-motivated. Ability to work independently.
  • Demonstrate proactive behavior by taking initiative in identifying and addressing potential issues before they escalate, contributing to overall team success and customer satisfaction.
  • Effective verbal and written communication skills; possessing high level of professionalism.
  • Demonstrate strong interpersonal and team-building skills, fostering a collaborative and cohesive work environment. Effectively communicate and work together with team members to achieve common goals and ensure high-quality service delivery.

Physical Requirements
  1. Ability to safely and successfully perform the essential job functions consistent with federal, state and local standards.
  2. Ability to lift and carry up to 30 lbs
  3. Might be exposed to prolonged sedentary hours of work and use of computer.

Position Expectations:
  • Knowledge of bankruptcy and banking industries, Stretto products and tools
    • Acquire proficiency with Stretto tools to enhance efficiency and improve client experience by leveraging the full capabilities of the platform.
    • Subject Matter Expert knowledge is applied in resolving client issues
    • Anticipate the impact a software defect, operational issue, or proposed solution will have on the client system
    • Training progress meets expectations defined in Training Tracker and is reported to supervisor monthly
    • Ensure consistent and exceptional white glove service by adhering to client support standards and protocols when addressing inquiries and concerns, maintaining a high level of professionalism and responsiveness. Quickly grasp both the concept and details of new features and functionality.
    • Demonstrate proficiency in de-escalation techniques to effectively manage and resolve client conflicts or escalated situations. Handle challenging interactions with professionalism and empathy, seeking to diffuse tension and restore positive rapport with clients.
    • Work in the office as required, based on business needs and team schedules.
  • Client Service
    • Take live calls for the Banking Services team and as a backup for other Client Support teams.
    • Provide exceptional client service with professional phone presence and follow-through skills.
    • Able to write multiple professional emails per day (client-facing & internal), which must include concise explanations and structure. Use templates when available.
    • Perform according to Client Support Service Standards.
  • Troubleshooting / Ticket Resolution
    • Document detailed notes, updates, and communication regarding all client contact in Client Relationship Management (CRM) systems for reference and audit purposes.
    • Maintain a high service level agreement (SLA) on ticket resolution within the Client Relationship Management (CRM) platform to meet or exceed customer expectations.
    • Maintain a sense of urgency and ownership while working to resolve issues.
    • Ability to communicate problems and potential solutions clearly to banks, Operations Analysts, and Stretto management.
    • Accurate and timely complete tasks daily.
    • Ensures team meets all deadlines.
    • Exercise sound judgment in all actions.
    • Develop the ability to describe issues clearly in a problem statement format, while pursuing root cause analysis, remediation, and control measures to ensure comprehensive resolution and prevention of recurrence. Displays independence and confidence in researching various written policies to determine solutions.
  • Teamwork:
    • Ensures joint ownership of goal setting, commitments and accomplishments.
    • Manage workload effectively to maintain consistency with other team members, balancing phone calls and ticket resolutions efficiently.
    • Involves everyone on the team.
    • Treats all clients and employees with respect; values diverse perspectives
    • Demonstrates the ability to work with others throughout the organization.
    • Proactively takes ownership of team needs and responsibilities, ensuring all tasks are completed thoroughly and efficiently to support overall team success and client satisfaction.
  • Continuous Improvement:
    • Displays an ongoing commitment to learning and self-improvement
    • Ability to adapt and be open to new ideas and improvements to products and processes.

Qualities, Skills and Traits Required:
  • Integrate and apply banking skills to effectively handle and understand financial transactions, client instructions, and banking operations.
  • Enhance and utilize technical skills to troubleshoot, resolve issues, and optimize processes related to client software and banking systems.
  • Excellent organizational and time management skills.
  • Strong analytical skills and the ability to meet tight deadlines in a fast-paced environment.
  • Innovative problem solving skills; the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
  • Focused and self-motivated. Ability to work independently.
  • Demonstrate proactive behavior by taking initiative in identifying and addressing potential issues before they escalate, contributing to overall team success and customer satisfaction.
  • Effective verbal and written communication skills; possessing high level of professionalism.
  • Demonstrate strong interpersonal and team-building skills, fostering a collaborative and cohesive work environment. Effectively communicate and work together with team members to achieve common goals and ensure high-quality service delivery.

Why Join Stretto?
At Stretto, you'll be part of a collaborative team that's dedicated to innovation, excellence, and growth. You'll have the opportunity to shape the direction of a rapidly expanding business unit while making a direct impact on the legal community.
The Company's salary ranges are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of various factors, including job-related skills, relevant education and experience, abilities of the applicant, and equity with other team members. The salary range listed here is subject to change at any time, at the Company's discretion, and does not alter in any way the at-will nature of the employment relationship.
Stretto offers a competitive and comprehensive benefits package, along with opportunities for growth. We are an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.
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About Stretto

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

201 - 500 Employees

Headquarters location

Irvine, CA, US

Year founded

1987

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