Virginia Beach, VA · On-site
$15 - $17/hr
Medical
Dental
Vision
Customer Service Representative Watson Apparel Co, LLC is looking for an organized, charismatic ... Experience and/or knowledge of Shopify and Gorgeous platforms Pay range: $15-$17/hr Benefits:
Virginia Beach, VA · On-site
$15 - $17/hr
Medical
Dental
Vision
Customer Service Representative Watson Apparel Co, LLC is looking for an organized, charismatic ... Experience and/or knowledge of Shopify and Gorgeous platforms Pay range: $15-$17/hr Benefits:
... Shopify ecommerce operations • Manage customer service • Assist with marketing initiatives • Use AI to improve efficiency • Develop and improve systems • Identify problems and solve them ...
... Shopify ecommerce operations • Manage customer service • Assist with marketing initiatives • Use AI to improve efficiency • Develop and improve systems • Identify problems and solve them ...
Somerville, MA · On-site
$133K - $176K/yr
They are seeking a Senior Shopify Engineer to design, enhance, and maintain applications across eCommerce, CRM, Marketing, and Sales/Service, ensuring performance and scalability while collaborating ...
Somerville, MA · On-site
$133K - $176K/yr
They are seeking a Senior Shopify Engineer to design, enhance, and maintain applications across eCommerce, CRM, Marketing, and Sales/Service, ensuring performance and scalability while collaborating ...
Somerville, MA · On-site
$133K - $176K/yr
Medical
Dental
Vision
Retirement
As a Senior Shopify Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service.
Somerville, MA · On-site
$133K - $176K/yr
Medical
Dental
Vision
Retirement
As a Senior Shopify Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service.
Somerville, MA · On-site
$133K - $176K/yr
They are seeking a Senior Shopify Engineer to design, enhance, and maintain applications in their digital landscape, focusing on eCommerce, CRM, Marketing, and Sales/Service. Responsibilities : • ...
Somerville, MA · On-site
$133K - $176K/yr
They are seeking a Senior Shopify Engineer to design, enhance, and maintain applications in their digital landscape, focusing on eCommerce, CRM, Marketing, and Sales/Service. Responsibilities : • ...
Indianapolis, IN · On-site
$117K - $161K/yr
Medical
Dental
Vision
Life
Retirement
PTO
This role will lead customer-facing storefront development and build and support integrations among Shopify, enterprise applications, third-party services, and internal platforms. The ideal candidate ...
New
Indianapolis, IN · On-site
$117K - $161K/yr
Medical
Dental
Vision
Life
Retirement
PTO
This role will lead customer-facing storefront development and build and support integrations among Shopify, enterprise applications, third-party services, and internal platforms. The ideal candidate ...
New
Fluency in Shopify and Gorgias is an absolute must for this role. Candidates who do not have ... Follow established customer service procedures, policies, and response guidelines. * Ensure all ...
New
Fluency in Shopify and Gorgias is an absolute must for this role. Candidates who do not have ... Follow established customer service procedures, policies, and response guidelines. * Ensure all ...
New
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Medical
Dental
Retirement
PTO
Customer Service Representative Artbeat Studios is a fast-paced, rapidly growing company ... Process and track orders within Shopify, handling tracking inquiries, order modifications, holds ...
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Medical
Dental
Retirement
PTO
Customer Service Representative Artbeat Studios is a fast-paced, rapidly growing company ... Process and track orders within Shopify, handling tracking inquiries, order modifications, holds ...
Streetsboro, OH · On-site
$15 - $20.25/hr
Medical
Dental
Vision
Life
Retirement
Customer Service Representative The Step2 Company is the largest American manufacturer of preschool ... Enters orders via Shopify * Researches open orders to determine why an order hasn't shipped, etc.
Streetsboro, OH · On-site
$15 - $20.25/hr
Medical
Dental
Vision
Life
Retirement
Customer Service Representative The Step2 Company is the largest American manufacturer of preschool ... Enters orders via Shopify * Researches open orders to determine why an order hasn't shipped, etc.
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Respond to customer service emails, calls, and text messages * Input and update orders * Assist ... Shopify * Microsoft Office
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Respond to customer service emails, calls, and text messages * Input and update orders * Assist ... Shopify * Microsoft Office
Respond to customer service emails, calls, and text messages * Input and update orders * Assist ... Shopify * Microsoft Office
Quick apply
Respond to customer service emails, calls, and text messages * Input and update orders * Assist ... Shopify * Microsoft Office
Streetsboro, OH · On-site
$15 - $20.25/hr
Medical
Dental
Vision
Life
Retirement
The Customer Service Representative communicates with customers by telephone, chat, and email ... Enters orders via Shopify * Researches open orders to determine why an order hasn't shipped, etc.
Streetsboro, OH · On-site
$15 - $20.25/hr
Medical
Dental
Vision
Life
Retirement
The Customer Service Representative communicates with customers by telephone, chat, and email ... Enters orders via Shopify * Researches open orders to determine why an order hasn't shipped, etc.
Somerville, MA · On-site
$133K - $176K/yr
Medical
Dental
Vision
Retirement
As a Senior Shopify Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service.
Somerville, MA · On-site
$133K - $176K/yr
Medical
Dental
Vision
Retirement
As a Senior Shopify Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service.
Fair Oaks, CA · On-site
$16.50/hr
Job Title: E-Commerce customer service rep Location: Hybrid (Remote with Occasional In-Person ... We specialize in branding, content strategy, and e-commerce solutions across platforms like Shopify ...
Quick apply
Fair Oaks, CA · On-site
$16.50/hr
Job Title: E-Commerce customer service rep Location: Hybrid (Remote with Occasional In-Person ... We specialize in branding, content strategy, and e-commerce solutions across platforms like Shopify ...
Long Beach, CA · On-site
$16.75 - $22.75/hr
Respond to customer service emails, calls, and text messages * Input and update orders * Assist ... Shopify * Microsoft Office
Long Beach, CA · On-site
$16.75 - $22.75/hr
Respond to customer service emails, calls, and text messages * Input and update orders * Assist ... Shopify * Microsoft Office
Somerville, MA · On-site
$133K - $176K/yr
As a Senior Shopify Engineer, you will be responsible for designing, enhancing, and maintaining applications across eCommerce, CRM, Marketing, and Sales/Service, ensuring performance and scalability ...
Somerville, MA · On-site
$133K - $176K/yr
As a Senior Shopify Engineer, you will be responsible for designing, enhancing, and maintaining applications across eCommerce, CRM, Marketing, and Sales/Service, ensuring performance and scalability ...
Santa Ana, CA · On-site
$20 - $22/hr
Medical
Dental
Retirement
PTO
Manage the full customer service cycle, handling inbound inquiries via phone, live chat, and email ... Process and track orders within Shopify , handling tracking inquiries, order modifications, holds ...
Quick apply
Santa Ana, CA · On-site
$20 - $22/hr
Medical
Dental
Retirement
PTO
Manage the full customer service cycle, handling inbound inquiries via phone, live chat, and email ... Process and track orders within Shopify , handling tracking inquiries, order modifications, holds ...
Austin, TX · On-site
$16 - $19/hr
Medical
Retirement
Alvies is looking for a Customer Service Representative to assist with a number of customer service ... If you have experience with Shopify software, that is a huge plus. (put it on your resume!) This ...
Austin, TX · On-site
$16 - $19/hr
Medical
Retirement
Alvies is looking for a Customer Service Representative to assist with a number of customer service ... If you have experience with Shopify software, that is a huge plus. (put it on your resume!) This ...
Long Beach, CA · On-site
$20 - $22/hr
Respond to customer service emails, calls, and text messages * Input and update orders * Assist ... Shopify * Microsoft Office
Quick apply
Long Beach, CA · On-site
$20 - $22/hr
Respond to customer service emails, calls, and text messages * Input and update orders * Assist ... Shopify * Microsoft Office
Somerville, MA · On-site
$133K - $176K/yr
Medical
Dental
Vision
Retirement
As a Senior Shopify Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service.
Somerville, MA · On-site
$133K - $176K/yr
Medical
Dental
Vision
Retirement
As a Senior Shopify Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service.
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
Shopify Customer Service representatives are responsible for assisting customers with order inquiries, troubleshooting account or payment issues, and providing detailed product information via email, chat, or phone. They often collaborate closely with sales, fulfillment, and technical support teams to resolve complex issues and ensure timely order processing. In addition to handling incoming requests, representatives may also proactively reach out to customers regarding order updates or to gather feedback. Daily tasks require multitasking and timely communication to maintain a high level of customer satisfaction.
To thrive as a Shopify Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of e-commerce operations, typically supported by prior customer service experience. Familiarity with the Shopify platform, CRM systems, and ticketing tools like Zendesk or Freshdesk is often required. Patience, active listening, and the ability to remain calm under pressure are key soft skills that help in building customer trust and resolving issues efficiently. These skills are crucial for ensuring customer satisfaction, repeat business, and effective handling of a wide range of inquiries in a dynamic online retail environment.
A Shopify Customer Service job involves assisting customers with inquiries, orders, refunds, and technical issues related to a Shopify store. Representatives communicate with customers via email, chat, or phone to resolve problems efficiently. They also provide guidance on using Shopify features, troubleshoot common issues, and ensure a smooth shopping experience. Excellent communication, problem-solving skills, and knowledge of Shopify's platform are essential for this role.
Cities with the most Shopify Customer Service job openings:
The most popular types of Shopify Customer Service jobs are:
States with the most job openings for Shopify Customer Service jobs include:
The top searched job categories for Shopify Customer Service jobs are:
$15 - $17/hr
Other
Medical, Dental, Vision
Re-posted 25 days ago
Watson Apparel Co, LLC is looking for an organized, charismatic, attentive & experienced Full-Time Customer Service Representative to join our Corporate office.
The Customer Service Representative will work with customers via phone and/or email who have complaints, orders, or require information about products/services purchased from the organization and provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.
QualificationsPay range: $15-$17/hr
Benefits:
Schedule:
Ability to commute/relocate:
Virginia Beach, VA: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
