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Shopify Customer Service Jobs in Utah (NOW HIRING)

Brady

Customer Service Representative II

Salt Lake City, UT · On-site

$15.50 - $21/hr

We are looking for an experienced, autonomous, and tech-savvy Customer Service Representative to ... SAP, Shopify, Magento * CRM & Ticketing: Salesforce, Freshdesk, HubSpot * Collaboration & AI:

Brady

Senior Customer Service Representative

Salt Lake City, UT · On-site

$18.75 - $25.75/hr

As a Senior CSR, you operate at the highest non-supervisory level--combining advanced technical ... Shopify, Magento, or HubSpot). * Workforce & Collaboration Tool s: Advanced proficiency across ...

New

Better Being Co

Customer Excellence Specialist

Ogden, UT · On-site

$16.75 - $22/hr

... service and operations. Essential Functions Customer and Order Support * Manage direct-to-consumer ... Utilize HubSpot CRM, Zentail/ChannelAdvisor, and Shopify to support customer interactions and order ...

Better Being

Customer Excellence Specialist

Ogden, UT · On-site

$16.75 - $22/hr

... service and operations. Essential Functions * Manage direct-to-consumer and retail customer ... Utilize HubSpot CRM, Zentail /ChannelAdvisor, and Shopify to support customer interactions and ...

Nutraceutical

Customer Excellence Specialist

Ogden, UT

$16.75 - $22/hr

Utilize HubSpot CRM,Zentail/ChannelAdvisor, and Shopify to support customer interactions and order ... years of customer service experience, preferably in a call center or high-volume support ...

Corrado Properties

Retail Sales Associate

Moab, UT · On-site

$15 - $17.25/hr

Greet customers and provide friendly, helpful service * Operate the point-of-sale (POS - Shopify) system and handle cash and card transactions accurately * Prepare and serve coffee, espresso drinks ...

Archipelago Companies

Roark Key Holder- Park City

Park City, UT · On-site

$14.75 - $18.25/hr

As Key Holder you will be responsible for providing exceptional customer service while maximizing ... Computer skills to include operating POS sales (Shopify) * Support and promote the Point-of-Sale ...

Fashionphile

Contact Center Concierge I

Lehi, UT · On-site

$20/hr

Prior experience with Ring Central Contact Center, Salesforce, Shopify and Google Suite tools. * Nice to Have: Experience in luxury customer service, e-commerce, or high-end retail. What We Offer

Solomon Page

Technical Integration Engineer

Draper, UT · On-site

$60 - $65/hr

... Customer Onboarding. * Experience working with APIs, REST/JSON, web services, and system ... Experience with Shopify, ChannelAdvisor (Rithum), SAP, Salesforce Commerce Cloud, or similar ...

Utah State University

Business Consultant

Beaver, UT · On-site

... customer service practices. * Advise businesses on digital marketing strategy, including search ... Experience with platforms such as Shopify, WooCommerce, Squarespace, Wix, Etsy, Amazon, Google ...

Utah State University

Business Consultant

Beaver, UT · On-site

... customer service practices. * Advise businesses on digital marketing strategy, including search ... Experience with platforms such as Shopify, WooCommerce, Squarespace, Wix, Etsy, Amazon, Google ...

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Shopify Customer Service information

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How much do shopify customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for shopify customer service in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What do Shopify customer service jobs pay?

Shopify customer service jobs typically pay between $12 and $20 per hour, depending on experience, location, and the company's size. Salaries can also vary based on whether the role is full-time or part-time, and some positions may include benefits or performance bonuses.

Does Shopify do customer service?

Shopify Customer Service refers to the support provided by Shopify to its users, including store owners and customers, to resolve technical issues, answer questions, and assist with platform features. Customer service roles at Shopify typically involve communication skills, familiarity with the platform, and problem-solving abilities, often through chat, email, or phone support. These roles are essential for maintaining user satisfaction and platform reliability.

What are the typical daily responsibilities of a Shopify Customer Service representative?

Shopify Customer Service representatives are responsible for assisting customers with order inquiries, troubleshooting account or payment issues, and providing detailed product information via email, chat, or phone. They often collaborate closely with sales, fulfillment, and technical support teams to resolve complex issues and ensure timely order processing. In addition to handling incoming requests, representatives may also proactively reach out to customers regarding order updates or to gather feedback. Daily tasks require multitasking and timely communication to maintain a high level of customer satisfaction.

What are the key skills and qualifications needed to thrive in the Shopify Customer Service position, and why are they important?

To thrive as a Shopify Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of e-commerce operations, typically supported by prior customer service experience. Familiarity with the Shopify platform, CRM systems, and ticketing tools like Zendesk or Freshdesk is often required. Patience, active listening, and the ability to remain calm under pressure are key soft skills that help in building customer trust and resolving issues efficiently. These skills are crucial for ensuring customer satisfaction, repeat business, and effective handling of a wide range of inquiries in a dynamic online retail environment.

Does Shopify customer service do remote work?

Shopify customer service roles are often available as remote positions, allowing agents to work from home. These jobs typically require good communication skills, familiarity with customer support tools, and a reliable internet connection. Remote work options can vary based on the company's current staffing needs and policies.

What is a Shopify Customer Service?

A Shopify Customer Service job involves assisting customers with inquiries, orders, refunds, and technical issues related to a Shopify store. Representatives communicate with customers via email, chat, or phone to resolve problems efficiently. They also provide guidance on using Shopify features, troubleshoot common issues, and ensure a smooth shopping experience. Excellent communication, problem-solving skills, and knowledge of Shopify's platform are essential for this role.

What are the most commonly searched types of Shopify Customer Service jobs in Utah?

The most popular types of Shopify Customer Service jobs in Utah are:

What are popular job titles related to Shopify Customer Service jobs in Utah?

For Shopify Customer Service jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Shopify Customer Service jobs in Utah look for?

The top searched job categories for Shopify Customer Service jobs in Utah are:

Shopify Customer Service jobs near you
Infographic showing various Shopify Customer Service job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Customer Service Representative

eSupplements LLC

Vineyard, UT

$17/hr

Part-time

Re-posted 8 days ago

Job description

Nutricost is an industry-leading provider of supplements and other health solutions at affordable prices. We believe in providing clear choices to support health for people in all stages of life. All our supplements use simple and clean formulas with the best ingredients to ensure maximum quality and to help you feel your best. Nutricost is also the Official Supplement Provider of BYU Athletics and we love to be involved in our community.

Our amazing team is growing, and we are looking to add a Part-Time Customer Service Representative to our team to accelerate our growth.

Requirements:

  • Excellent communication skills, both verbal and written
  • Proficient in using computer systems and software applications
  • Strong problem-solving abilities and attention to detail
  • Receptive to constructive feedback
  • GED or high school diploma
  • Bilingual Spanish-speaking preferred

Duties:

  • Manage customer accounts
  • Respond to inquiries and complaints
  • Resolve customer issues via call and email requests
  • Track orders
  • Communicate with customers and carriers
  • Create replacement/Manual orders
  • Familiarity with Zendesk, Google Drive, and Shopify is a plus
  • Spanish-speaking required

Schedule:

  • Monday - Friday, day shift
  • 15 - 20 hours per week

Nutricost is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sex (including pregnancy, sexual orientation, gender identity or expression), veteran status, or any other characteristic protected under applicable law.

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