Shopify Customer Service Jobs in Utah (NOW HIRING)

Partnerships ManagerAbout Modern+Chic

Modern+Chic is a woman-owned handbag and accessories brand built on style, accessibility, and community. We are redefining how women discover and shop handbags through social commerce, live selling, e-commerce, wholesale partnerships, and authentic brand relationships.

Our team values kindness, collaboration, creativity, ownership, and continuous improvement. We move quickly, test new ideas often, and believe every team member has the opportunity to make a meaningful impact on the business. If you're energized by building relationships, growing brands, and creating opportunities that drive measurable results, we'd love to meet you.

Position Overview

We're looking for an experienced Partnerships Manager to lead and expand Modern+Chic's partnership ecosystem.

This role owns the strategy, execution, and performance of our:

• Influencer Marketing
• Affiliate Programs
• Creator Partnerships
• Public Relations
• Brand Collaborations
• Wholesale Development
• Community Events

You'll build meaningful relationships that increase brand awareness, drive revenue, and position Modern+Chic as a leader in affordable luxury accessories.

This position requires someone who is highly organized, analytical, relationship-focused, and excited to build programs from the ground up.

What You'll OwnAffiliate & Creator Program Management

Own and grow Modern+Chic's affiliate programs across multiple platforms including:

• TikTok Shop Affiliates
• Shopify Collabs
• Amazon Creator Program
• Future creator platforms

Responsibilities include:

• Develop affiliate growth strategies
• Monitor sales performance and campaign ROI
• Recruit new creators and affiliates
• Approve creator applications
• Manage product sampling budgets
• Determine commission structures
• Build promotional campaigns
• Maintain affiliate communication
• Optimize product selection for creators
• Analyze performance and adjust strategy
• Work directly with platform representatives for best practices

Influencer Partnerships & Relationship Management

Develop authentic long-term relationships with creators that align with the Modern+Chic brand.

Responsibilities include:

• Source new influencers
• Build creator pipelines
• Negotiate collaborations
• Coordinate product gifting
• Maintain creator communication
• Manage launch schedules
• Provide promotional assets
• Create incentive opportunities
• Encourage ongoing promotion beyond initial campaigns
• Build ambassador relationships

UGC & Creator Content Management

Own all user-generated content partnerships.

Responsibilities include:

• Coordinate UGC collaborations
• Draft agreements and contracts
• Manage content timelines
• Retrieve content for advertising
• Organize usage rights
• Track performance of paid creator campaigns
• Maintain content library
• Evaluate ROI of creator partnerships

Product Launch Partnerships

Support every major product launch through strategic creator campaigns.

Responsibilities include:

• Build launch creator lists
• Coordinate outreach
• Ship PR packages
• Assign affiliate links and codes
• Deliver marketing assets
• Monitor campaign performance
• Ensure timely content publication
• Maintain communication before, during, and after launch

Brand Collaborations

Serve as the primary contact for collaborative collections and strategic partnerships.

Responsibilities include:

• Coordinate collaboration timelines
• Manage partner communication
• Facilitate contracts
• Coordinate photoshoots
• Support product development
• Organize launch assets
• Coordinate creator seeding
• Support launch execution

Wholesale Program Development & Management

Lead the development and long-term growth of Modern+Chic's wholesale business.

Responsibilities include:

• Develop and execute wholesale growth strategy
• Identify new retail opportunities
• Research and prospect boutique partners
• Build relationships with retail buyers
• Manage wholesale inquiries
• Coordinate onboarding of new accounts
• Maintain wholesale pricing and policies
• Create seasonal wholesale marketing materials
• Present new collections to wholesale partners
• Coordinate trade show participation when applicable
• Analyze wholesale sales performance
• Work with internal teams on inventory forecasting
• Increase wholesale revenue through account growth and retention
• Ensure exceptional customer service for wholesale accounts
• Continuously improve the wholesale buying experience

Public Relations & Brand Visibility

Identify opportunities that increase awareness and credibility.

Responsibilities include:

• Research PR opportunities
• Coordinate media outreach
• Manage publication requests
• Secure partnership opportunities
• Coordinate sponsorships
• Manage donations
• Organize swag opportunities
• Identify community partnerships
• Evaluate ROI of PR initiatives

Events & Community Partnerships

Lead planning and execution of community events.

Responsibilities include:

• Coordinate in-store events
• Plan influencer events
• Manage vendor communication
• Create event timelines
• Coordinate marketing assets
• Organize signage
• Develop run-of-show documents
• Manage event logistics
• Support event execution
• Build community partnerships

Giveaways & Promotional Campaigns

Coordinate influencer and brand giveaways.

Responsibilities include:

• Plan giveaway strategy
• Coordinate with creators
• Organize products
• Manage communication
• Create promotional timelines
• Coordinate social assets
• Assist with winner selection
• Ensure prize fulfillment

Performance & Growth

Measure performance across all partnership initiatives.

Responsibilities include:

• Track affiliate revenue
• Measure campaign ROI
• Analyze creator performance
• Report wholesale growth
• Monitor PR outcomes
• Identify optimization opportunities
• Develop quarterly growth strategies
• Present performance insights to leadership

Storefront & Team Support

Support the overall success of the business through collaboration across departments.

Responsibilities include:

• Assist with boutique events
• Support influencer visits
• Communicate promotions to retail staff
• Help create social content as needed
• Collaborate closely with Marketing, Operations, Customer Experience, and Leadership

Qualifications

We're looking for someone who has:

• 3+ years of experience in influencer marketing, affiliate marketing, partnerships, wholesale sales, PR, or brand marketing
• Experience managing creator relationships and affiliate programs
• Strong understanding of TikTok Shop, Shopify Collabs, and influencer marketing platforms
• Experience developing wholesale or B2B partnerships preferred
• Excellent written and verbal communication skills
• Strong project management and organizational abilities
• Analytical mindset with experience measuring campaign performance
• Ability to manage multiple projects simultaneously
• Self-starter with strong ownership mentality
• Passion for fashion, retail, e-commerce, and relationship building

What Success Looks Like

Success in this role means:

• Growing affiliate-driven revenue
• Expanding high-performing creator partnerships
• Increasing earned media and PR opportunities
• Launching successful influencer campaigns
• Building a thriving wholesale program with consistent new account growth
• Developing long-term retail partnerships
• Driving measurable revenue through partnerships and collaborations
• Creating systems that scale alongside the growth of Modern+Chic

Why Join Modern+Chic?

• Opportunity to build and lead multiple high-impact growth channels
• Ownership over strategic partnerships and wholesale development
• Work alongside an entrepreneurial, collaborative team