$18.50 - $24/hr
Respond promptly and professionally to customer inquiries via email, phone, chat, and social media ... Shopify Order Management & Fulfillment * Process and monitor daily Shopify orders to ensure timely ...
Quick apply
Apply Early
$18.50 - $24/hr
Respond promptly and professionally to customer inquiries via email, phone, chat, and social media ... Shopify Order Management & Fulfillment * Process and monitor daily Shopify orders to ensure timely ...
Apply Early
Roslyn, NY · On-site
$18.50 - $24/hr
Respond promptly and professionally to customer inquiries via email, phone, chat, and social media ... Shopify Order Management & Fulfillment * Process and monitor daily Shopify orders to ensure timely ...
Roslyn, NY · On-site
$18.50 - $24/hr
Respond promptly and professionally to customer inquiries via email, phone, chat, and social media ... Shopify Order Management & Fulfillment * Process and monitor daily Shopify orders to ensure timely ...
Atlanta, GA · On-site
... Shopify) * Lead-to-order automation, lifecycle tagging, attribution, and follow-up discipline. * Speed-to-lead improvements, pipeline hygiene enforcement, and conversion lift. Chat-based selling
Quick apply
Apply Early
Atlanta, GA · On-site
... Shopify) * Lead-to-order automation, lifecycle tagging, attribution, and follow-up discipline. * Speed-to-lead improvements, pipeline hygiene enforcement, and conversion lift. Chat-based selling
Apply Early
Atlanta, GA · On-site
... Shopify) * Lead-to-order automation, lifecycle tagging, attribution, and follow-up discipline. * Speed-to-lead improvements, pipeline hygiene enforcement, and conversion lift. Chat-based selling
Atlanta, GA · On-site
... Shopify) * Lead-to-order automation, lifecycle tagging, attribution, and follow-up discipline. * Speed-to-lead improvements, pipeline hygiene enforcement, and conversion lift. Chat-based selling
... Shopify) * Lead-to-order automation, lifecycle tagging, attribution, and follow-up discipline. * Speed-to-lead improvements, pipeline hygiene enforcement, and conversion lift. Chat-based selling
... Shopify) * Lead-to-order automation, lifecycle tagging, attribution, and follow-up discipline. * Speed-to-lead improvements, pipeline hygiene enforcement, and conversion lift. Chat-based selling
$17.50 - $23/hr
... chat, and phone channels; resolves concerns; processes orders; supports consumer account workflows; and documents trends that help improve the consumer experience. Acting as a Gorgias, Shopify, and ...
$17.50 - $23/hr
... chat, and phone channels; resolves concerns; processes orders; supports consumer account workflows; and documents trends that help improve the consumer experience. Acting as a Gorgias, Shopify, and ...
Manage the online listing platforms, eBay and Shopify. * Respond timely and tactically to ... Communication skills, they communicate well in person, on the phone, on email, on chat with clients.
Manage the online listing platforms, eBay and Shopify. * Respond timely and tactically to ... Communication skills, they communicate well in person, on the phone, on email, on chat with clients.
$18.25 - $22.75/hr
... Shopify, Amazon, and major retail partners. They operate in a high-performance, fast-moving ... Manage daily ticket volume across email, chat, and marketplace messaging * Respond to customers ...
$18.25 - $22.75/hr
... Shopify, Amazon, and major retail partners. They operate in a high-performance, fast-moving ... Manage daily ticket volume across email, chat, and marketplace messaging * Respond to customers ...
Cedar Park, TX · On-site
Manage the online listing platforms, eBay and Shopify. * Respond timely and tactically to ... Communication skills, they communicate well in person, on the phone, on email, on chat with clients.
Cedar Park, TX · On-site
Manage the online listing platforms, eBay and Shopify. * Respond timely and tactically to ... Communication skills, they communicate well in person, on the phone, on email, on chat with clients.
$18.25 - $24.25/hr
In this role, you will be the primary point of contact for supplement customers reaching out via phone, email, and live chat. You will handle product inquiries, order management through Shopify ...
$18.25 - $24.25/hr
In this role, you will be the primary point of contact for supplement customers reaching out via phone, email, and live chat. You will handle product inquiries, order management through Shopify ...
$16.50 - $22.25/hr
... chat, and Gorgias with accuracy and empathy. * Provide prompt, clear, and grammatically correct written responses to customer inquiries. * Use Shopify to check order statuses, process returns, and ...
$16.50 - $22.25/hr
... chat, and Gorgias with accuracy and empathy. * Provide prompt, clear, and grammatically correct written responses to customer inquiries. * Use Shopify to check order statuses, process returns, and ...
Administer and maintain Shopify applications including but not limited to: * Tideo (Live Chat/Chatbots) * Loop Returns * Better Reports * Ablestar Bulk Editor * Messaging tools * ShipMonk integration
Administer and maintain Shopify applications including but not limited to: * Tideo (Live Chat/Chatbots) * Loop Returns * Better Reports * Ablestar Bulk Editor * Messaging tools * ShipMonk integration
Administer and maintain Shopify applications including but not limited to: * Tideo (Live Chat/Chatbots) * Loop Returns * Better Reports * Ablestar Bulk Editor * Messaging tools * ShipMonk integration
Administer and maintain Shopify applications including but not limited to: * Tideo (Live Chat/Chatbots) * Loop Returns * Better Reports * Ablestar Bulk Editor * Messaging tools * ShipMonk integration
Administer and maintain Shopify applications including but not limited to: * Tideo (Live Chat/Chatbots) * Loop Returns * Better Reports * Ablestar Bulk Editor * Messaging tools * ShipMonk integration
Administer and maintain Shopify applications including but not limited to: * Tideo (Live Chat/Chatbots) * Loop Returns * Better Reports * Ablestar Bulk Editor * Messaging tools * ShipMonk integration
Viola, WI · On-site +1
$16.75 - $22.25/hr
... chat, and phone channels; resolves concerns; processes orders; supports consumer account workflows; and documents trends that help improve the consumer experience. Acting as a Gorgias, Shopify, and ...
Viola, WI · On-site +1
$16.75 - $22.25/hr
... chat, and phone channels; resolves concerns; processes orders; supports consumer account workflows; and documents trends that help improve the consumer experience. Acting as a Gorgias, Shopify, and ...
Brea, CA · On-site
$16.50 - $22.50/hr
... Shopify, Amazon & Ebay) and CRM software (like Go High Level or Salesforce). * Written Communication: Ability to write clear, professional, and empathetic emails and chat messages. * Multitasking:
Quick apply
Brea, CA · On-site
$16.50 - $22.50/hr
... Shopify, Amazon & Ebay) and CRM software (like Go High Level or Salesforce). * Written Communication: Ability to write clear, professional, and empathetic emails and chat messages. * Multitasking:
Viola, WI · On-site
$16.75 - $22.25/hr
... chat, and phone channels; resolves concerns; processes orders; supports consumer account workflows; and documents trends that help improve the consumer experience. Acting as a Gorgias, Shopify, and ...
Viola, WI · On-site
$16.75 - $22.25/hr
... chat, and phone channels; resolves concerns; processes orders; supports consumer account workflows; and documents trends that help improve the consumer experience. Acting as a Gorgias, Shopify, and ...
Brookfield, WI · On-site
$52K - $66K/yr
This role blends exceptional customer service with hands-on ownership of our Shopify storefront and ... Respond to customer inquiries via email, phone, and live chat * Assist with orders, shipping ...
Brookfield, WI · On-site
$52K - $66K/yr
This role blends exceptional customer service with hands-on ownership of our Shopify storefront and ... Respond to customer inquiries via email, phone, and live chat * Assist with orders, shipping ...
Brookfield, WI · On-site
$52K - $66K/yr
This role blends exceptional customer service with hands-on ownership of our Shopify storefront and ... Respond to customer inquiries via email, phone, and live chat * Assist with orders, shipping ...
Quick apply
Apply Early
Brookfield, WI · On-site
$52K - $66K/yr
This role blends exceptional customer service with hands-on ownership of our Shopify storefront and ... Respond to customer inquiries via email, phone, and live chat * Assist with orders, shipping ...
Apply Early
Brookfield, WI · On-site
$52K - $66K/yr
This role blends exceptional customer service with hands-on ownership of our Shopify storefront and ... Respond to customer inquiries via email, phone, and live chat * Assist with orders, shipping ...
Brookfield, WI · On-site
$52K - $66K/yr
This role blends exceptional customer service with hands-on ownership of our Shopify storefront and ... Respond to customer inquiries via email, phone, and live chat * Assist with orders, shipping ...
A Shopify Chat support representative typically handles real-time customer inquiries via live chat, helping users resolve issues related to account setup, payment processing, product management, and technical troubleshooting. They also guide customers through using the Shopify platform, support order fulfillment questions, and escalate complex situations to specialized teams when necessary. Working closely with other support agents and technical staff, they help maintain high customer satisfaction and contribute to ongoing improvements in service processes. The role is fast-paced and requires multitasking, as representatives often manage multiple chat conversations simultaneously.
A Shopify Chat job involves assisting customers via live chat on Shopify stores. Responsibilities typically include answering product questions, resolving issues, processing orders, and providing general customer support. This role requires strong communication skills, the ability to multitask, and knowledge of Shopify's platform. Many businesses use Shopify Chat agents to improve customer experience and boost sales.
To thrive as a Shopify Chat support representative, you need a solid understanding of ecommerce, customer service best practices, and experience working with the Shopify platform. Familiarity with live chat software, basic troubleshooting tools, and Shopify's admin dashboard is highly valued, and customer service certifications can be beneficial. Attention to detail, clear written communication, and the ability to stay calm under pressure are essential soft skills. These abilities ensure smooth customer interactions, accurate problem resolution, and a positive brand experience for Shopify merchants and shoppers.
$18.50 - $24/hr
Full-time
Posted 25 days ago
Be an early applicant
This role is responsible for managing customer communications, processing Shopify orders, coordinating fulfillment, handling returns and exchanges, and ensuring an exceptional customer experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced fashion environment.
Key Responsibilities
Customer Service
Shopify Order Management & Fulfillment
Returns & Exchanges
Administrative & Operational Support
Qualifications
Preferred Qualifications
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