Internship Ebay Customer Service Jobs (NOW HIRING)

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

About the team and the role: eBay, Inc. seeks Software Engineer 2 in San Jose, CA

What you will accomplish:

Job Duties: Design, develop and deploy eBay Customer 360 user interfaces using React.js, ensuring responsive and accessible design across various devices and platforms. Develop robust and secure RESTful endpoints using Java Spring Boot to enable communication between Customer 360 user interface and metadata service and database. Build and maintain data pipelines using Kafka to enable real-time customer profile and business event data streaming and processing. Implement unit tests for software components to ensure high-quality deliverables and monitoring solutions for backend services using tools compatible with Spring Boot, such as Prometheus or Grafana, to ensure availability and performance. Set up alerts and dashboards to monitor service health metrics, including response times, error rates, and throughput. Participate in the support and on-call rotation to ensure 24/7 availability and reliability of backend services. Participate in code reviews to learn and apply best practices in software development and improve code quality. Troubleshoot and resolve issues identified through monitoring and logs, and collaborate with team members to escalate unresolved issues efficiently and ensure seamless handovers during shift changes. Effectively communicate with internal and external stakeholders to gather requirements and provide updates on task progress. Collaborate with UI/UX designers to translate design wireframes into functional React components. Work with Apache Flink to develop data processing applications that ensure low-latency and fault-tolerant data handling. Partial telecommuting permitted from within a commutable distance.

What you will bring:

Minimum Requirements: Master's degree, or foreign equivalent, in Computer Science, Engineering, Information Systems Management or a closely related field. Employer will accept a Bachelor's degree, or foreign equivalent, in Computer Science, Engineering, Information Systems Management or a closely related field plus five years of experience in the job offered or a related occupation.

Special Skill Requirements:

1. Design and build intuitive, high-quality user interfaces using the ReactJS framework.

2. Develop and maintain RESTful APIs using Spring Boot for seamless front-end integration.

3. Implement robust monitoring and alerting systems using tools such as Prometheus to ensure platform reliability.

4. Knowledge of Object-Oriented language such as Java or C++.

5. Knowledge of NoSQL databases including Key-Value Pair Database and Document database.

6. Knowledge of Cloud Infrastructure and Services including developing big-data processing applications to handle loads of data.

Salary: $169,576-229,600.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.

Must be legally authorized to work in the U.S. without sponsorship.

Additional Details

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.If you have a need that requires accommodation, please contact us attalent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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