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Events Customer Service Jobs (NOW HIRING)

Launch 513

Events Customer Service

Cincinnati, OH

$15.25 - $21/hr

... helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our ...

Launch 513

Events Customer Service

Cincinnati, OH · On-site

$16.47 - $22.36/hr

... helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our ...

Launch 513

Events Customer Service

Cincinnati, OH · On-site

$16.47 - $22.36/hr

... helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our ...

Launch 513

Events Customer Service

Cincinnati, OH

$16.47 - $22.36/hr

... helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our ...

CROSSMARK1

Events Specialist

Stockbridge, MI · On-site

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Battle Creek, MI · On-site

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Ann Arbor, MI · On-site

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Ann Arbor, MI · On-site

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Battle Creek, MI · On-site

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Adrian, MI · On-site

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Stockbridge, MI · On-site

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Lansing, MI · On-site

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Lansing, MI · On-site

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

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Events Customer Service information

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How much do events customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for events customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Events Customer Service representative?

An Events Customer Service representative is a professional who assists guests, attendees, and clients before, during, and after events such as conferences, concerts, or exhibitions. Their responsibilities typically include answering questions, resolving issues, managing ticketing or registration, and ensuring a positive experience for all participants. They serve as the main point of contact for event-related inquiries and work closely with event organizers to address any concerns. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an Events Customer Service professional, and why are they important?

To thrive as an Events Customer Service professional, you need strong communication, problem-solving, and organizational skills, typically supported by experience in hospitality or customer-facing roles. Familiarity with event management software, ticketing systems, and CRM platforms is often required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you excel in this role. These skills and qualities are crucial for ensuring a positive attendee experience and smooth event operations.

What are some common challenges faced by Events Customer Service professionals, and how can they effectively address them?

Events Customer Service professionals often encounter challenges such as managing high volumes of attendee inquiries, handling last-minute changes, and resolving unexpected issues on event days. To address these challenges, strong communication skills, adaptability, and a calm demeanor under pressure are essential. Proactively preparing for common scenarios, maintaining clear documentation, and collaborating closely with event organizers and vendors can help ensure smooth operations and positive attendee experiences. Regular feedback sessions and team briefings also support continuous improvement in this fast-paced role.

What is the difference between Events Customer Service vs Event Coordinator?

AspectEvents Customer ServiceEvent Coordinator
Primary RoleAssist attendees, handle inquiries, resolve issues during eventsPlan, organize, and oversee event logistics and execution
Required SkillsCustomer service, communication, problem-solvingOrganization, multitasking, vendor management
Work EnvironmentCustomer service desks, event venuesOffices, event sites, planning meetings
CredentialsHigh school diploma or equivalent; customer service experienceEvent planning experience; sometimes certifications

While both roles are involved in events, Events Customer Service focuses on attendee support and issue resolution during events, whereas Event Coordinators handle planning and logistics to ensure the event runs smoothly. Both roles require strong communication skills, but their daily tasks and responsibilities differ significantly.

More about Events Customer Service jobs
What states have the most Events Customer Service jobs? States with the most job openings for Events Customer Service jobs include:
What job categories do people searching Events Customer Service jobs look for? The top searched job categories for Events Customer Service jobs are:
Events Customer Service jobs near you
Infographic showing various Events Customer Service job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 52% Part Time, and 10% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Events Customer Service

Launch 513

Cincinnati, OH

$15.25 - $21/hr

Other

Posted 20 days ago

Job description

Join Our Team

You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60 companies and some of the world's largest nonprofit/charitable organizations.

Position Duties:

  • Handle customer inquiries and complaints
  • Help with the subscribing of customers for long term services
  • Upgrade existing customers/subscribers
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Position Requirements:

  • Previous experience in customer service, sales, or other related fields
  • Speak English fluently
  • 18 years of age or older
  • No felonies pithing the last 7 years
  • Must be able to legally work in the U.S.A (CPT/OPT acceptable)
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

We understand everyone has their own learning curve and we design an employee development program that ensures that everyone can learn, grown, and apply our systems and tools at a pace that pushes their unique comfort zone and makes them become the best version of themselves.

  • We cater daily one on one training and mentorship from our top managing members and our clients directly to ensure the best results and development.
  • Weekly team outings for networking purposes
  • High energy - leadership development
  • Financial literacy training
  • Fast upward mobility and progression

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