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Events Customer Service Jobs (NOW HIRING)

CROSSMARK1

Events Specialist

Battle Creek, MI

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Jackson, MI

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Adrian, MI · On-site

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Albion, MI

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

CROSSMARK1

Events Specialist

Eaton Rapids, MI

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators ...

REH Services, LLC

AV Events Supervisor

Sun Valley, ID · On-site

Customer service experience - preferably in hospitality or A/V events * Attention to detail * Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that ...

Sun Valley

AV Events Supervisor

Sun Valley, ID · On-site

Customer service experience - preferably in hospitality or A/V events * Attention to detail * Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that ...

CuraLinc Healthcare

Events Coordinator

Dallas, TX · On-site

Manage the Events customer service inbox and phone inquiries * Assist with internal reporting, documentation, and event-related administrative tasks Required Skills & Competencies * Extremely detail ...

The Five Star

Events Coordinator

Dallas, TX · On-site

Manage the Events customer service inbox and phone inquiries * Assist with internal reporting, documentation, and event-related administrative tasks Required Skills & Competencies * Extremely detail ...

Benesch

Transit Event Customer Service

Baltimore, MD · On-site

$17.53/hr

Competence at using apps and willingness to get familiar with the Transit App is key in providing customer support during special events * Must have good customer service skills - ready to interact ...

Benesch

Transit Event Customer Service

Baltimore, MD · On-site

$17.53/hr

Competence at using apps and willingness to get familiar with the Transit App is key in providing customer support during special events * Must have good customer service skills - ready to interact ...

Sun Valley Resort

AV Events Supervisor

Sun Valley, ID · On-site

Customer service experience - preferably in hospitality or A/V events * Attention to detail * Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that ...

HHV

Event Assistant

Hayward, CA

... events. * Build positive relationships with clients, vendors, event partners, and customers while providing outstanding customer service. * Monitor event performance and collect feedback to improve ...

G.E.M USA

Event Assistant - Entry Level

Alexandria, VA · On-site

$700 - $1.0K/wk

Be at least 18 years old and authorized to work in the United States Previous experience in events, customer service, retail, hospitality, sales, marketing, promotions, or public relations is helpful ...

New

G.E.M USA

Event Assistant - Entry Level

Alexandria, VA · On-site

$700 - $1.0K/wk

Be at least 18 years old and authorized to work in the United States Previous experience in events, customer service, retail, hospitality, sales, marketing, promotions, or public relations is helpful ...

New

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Events Customer Service information

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How much do events customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for events customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What customer service jobs pay the most?

In customer service, roles such as customer service managers, call center directors, and client services directors tend to have the highest salaries, often exceeding $60,000 annually. Specialized industries like technology, finance, and healthcare may offer higher-paying customer service positions, especially for those with advanced skills or certifications. Experience, leadership responsibilities, and the complexity of the customer base influence compensation levels.

What is an Events Customer Service representative?

An Events Customer Service representative is a professional who assists guests, attendees, and clients before, during, and after events such as conferences, concerts, or exhibitions. Their responsibilities typically include answering questions, resolving issues, managing ticketing or registration, and ensuring a positive experience for all participants. They serve as the main point of contact for event-related inquiries and work closely with event organizers to address any concerns. Strong communication and problem-solving skills are essential for success in this role.

What skills do you need to be an event assistant?

An event assistant needs strong organizational and communication skills to coordinate event details and interact with clients and vendors. Attention to detail, multitasking ability, and proficiency with event management tools or software are also important for success in this role.

What are the key skills and qualifications needed to thrive as an Events Customer Service professional, and why are they important?

To thrive as an Events Customer Service professional, you need strong communication, problem-solving, and organizational skills, typically supported by experience in hospitality or customer-facing roles. Familiarity with event management software, ticketing systems, and CRM platforms is often required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you excel in this role. These skills and qualities are crucial for ensuring a positive attendee experience and smooth event operations.

What is event customer service?

Event customer service involves assisting attendees, clients, and vendors during events to ensure a positive experience. It includes addressing questions, resolving issues, and providing information, often requiring strong communication skills and familiarity with event management tools. The role may also involve coordinating with event staff and maintaining a professional demeanor throughout the event.

What are some common challenges faced by Events Customer Service professionals, and how can they effectively address them?

Events Customer Service professionals often encounter challenges such as managing high volumes of attendee inquiries, handling last-minute changes, and resolving unexpected issues on event days. To address these challenges, strong communication skills, adaptability, and a calm demeanor under pressure are essential. Proactively preparing for common scenarios, maintaining clear documentation, and collaborating closely with event organizers and vendors can help ensure smooth operations and positive attendee experiences. Regular feedback sessions and team briefings also support continuous improvement in this fast-paced role.

What is the highest paying job in the event industry?

In the event industry, high-paying roles include event executive directors and senior event producers, who often earn six-figure salaries. These positions typically require extensive experience, strong leadership skills, and the ability to manage large-scale events and budgets.

What is the difference between Events Customer Service vs Event Coordinator?

AspectEvents Customer ServiceEvent Coordinator
Primary RoleAssist attendees, handle inquiries, resolve issues during eventsPlan, organize, and oversee event logistics and execution
Required SkillsCustomer service, communication, problem-solvingOrganization, multitasking, vendor management
Work EnvironmentCustomer service desks, event venuesOffices, event sites, planning meetings
CredentialsHigh school diploma or equivalent; customer service experienceEvent planning experience; sometimes certifications

While both roles are involved in events, Events Customer Service focuses on attendee support and issue resolution during events, whereas Event Coordinators handle planning and logistics to ensure the event runs smoothly. Both roles require strong communication skills, but their daily tasks and responsibilities differ significantly.

More about Events Customer Service jobs
What job categories do people searching Events Customer Service jobs look for? The top searched job categories for Events Customer Service jobs are:
Events Customer Service jobs near you
Infographic showing various Events Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Events Specialist

CROSSMARK1

Battle Creek, MI

Other

Re-posted 17 days ago

Job description

Company Description

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

We do this by excelling in four key areas - headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.

Equal Opportunity Employer

Job Description

Events Specialist:
We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of Sam's Club grocery stores as Event Specialist/Food Demonstrators/Sales Advisors. We are looking for people who are passionate about creating a positive and exciting experience for consumers. People who are interested in increasing brand awareness about various products we endorse during the demonstration events.


*customer service/customer service/customer service/customer service

Qualifications

Friendly, respectful, willing and able to take direction

Must be able to stand for up to six (6) hours

Food Safety Certification (to be completed AFTER being hired)

Reliable internet access

Ability to work independently

Be responsible and dependable

Have your own reliable form of transportation

High school diploma/GED

Additional Information

Why is this position for you?

Permanent Part time (Looking for supplemental income? This is it!)

Primarily weekends (Shifts are approximately six hours in length and typically Thursday-Sunday.)

Flexible schedule (You decide. Commit to events that work with YOUR schedule.)

Company-provided training (Ideal for entry-level or those looking to obtain new skills.) 

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