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Customer Service Account Supervisor Jobs (NOW HIRING)

Johnson Service Group

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Customer Service/Account Manager

Twinsburg, OH · On-site

$25 - $30/hr

... customer Service Representative/ Inside Support Specialist with Salesforce experience in a Manufacturing setting. Skills: * Management of assigned key accounts and/or market segment activity ...

Resource Label Group

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Customer Service Account Manager

Des Plaines, IL · On-site

$50K - $60K/yr

This is an onsite position, with the individual reporting to the Customer Service Supervisor at our ... Expand current customer accounts through ongoing relationship development. * Liaise with internal ...

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Customer Service Account Supervisor information

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$26K

$47.3K

$75K

How much do customer service account supervisor jobs pay per year?

As of Jun 16, 2026, the average yearly pay for customer service account supervisor in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

How much should a supervisor be paid?

The salary for a Customer Service Account Supervisor typically ranges from $45,000 to $70,000 annually, depending on experience, location, and company size. Supervisors with strong communication skills and relevant certifications may earn higher wages, and some roles include performance bonuses or benefits.

What does a Customer Service Account Supervisor do?

A Customer Service Account Supervisor oversees a team of customer service representatives, ensuring they provide excellent support to clients and meet organizational standards. They manage daily operations, resolve escalated issues, and develop strategies to improve customer satisfaction. Additionally, they may analyze performance metrics, train staff, and serve as the main point of contact for important accounts. Their role is essential in maintaining strong client relationships and ensuring service goals are achieved.

What are the key skills and qualifications needed to thrive as a Customer Service Account Supervisor, and why are they important?

To thrive as a Customer Service Account Supervisor, you need strong leadership abilities, in-depth knowledge of customer service practices, and experience managing accounts, often supported by a relevant degree or equivalent work experience. Familiarity with CRM systems, customer support platforms, and reporting tools is typically required. Outstanding communication, conflict resolution, and team management skills help you excel in this position. These competencies are crucial for ensuring customer satisfaction, efficient team performance, and the successful handling of client accounts.

What does a customer service supervisor do?

A customer service supervisor oversees a team of customer service representatives, ensuring they provide quality support to clients. They handle escalated issues, monitor performance metrics, and train staff to improve service efficiency, often using customer management tools. Strong communication and leadership skills are essential for this role.

What is the difference between Customer Service Account Supervisor vs Customer Service Representative?

AspectCustomer Service Account SupervisorCustomer Service Representative
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentSupervises teams, manages accounts, handles escalationsAssists customers directly via calls, emails, or chats
Employer & Industry UsageUsed in call centers, service departments, B2B companiesCommon in retail, telecom, banking, and service industries

The main difference is that Customer Service Account Supervisors oversee teams and manage accounts, while Customer Service Representatives handle direct customer interactions. Supervisors focus on leadership and account management, whereas Representatives focus on customer support and issue resolution.

What jobs pay 2000 a day?

In the context of a Customer Service Account Supervisor, earning $2,000 a day typically requires high-level roles with significant responsibilities, such as executive positions, specialized consulting, or sales roles with substantial commissions. These roles often demand extensive experience, advanced skills, and sometimes certifications, and they may involve long hours or performance-based pay structures.

How does a Customer Service Account Supervisor typically collaborate with other departments to resolve client issues?

Customer Service Account Supervisors regularly work cross-functionally with teams such as sales, technical support, and product management to ensure clients’ needs are met. When complex issues arise, they coordinate with these departments to gather accurate information, expedite solutions, and communicate updates to clients. This collaborative approach helps maintain client satisfaction and fosters a proactive problem-solving environment. Building strong interdepartmental relationships is essential for supervisors to effectively advocate for their clients and streamline issue resolution.

What is the highest paying customer service job?

The highest paying customer service-related roles are often in management or executive positions, such as Customer Service Director or Vice President of Customer Experience, with salaries exceeding six figures. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.
More about Customer Service Account Supervisor jobs
What job categories do people searching Customer Service Account Supervisor jobs look for? The top searched job categories for Customer Service Account Supervisor jobs are:
Customer Service Account Supervisor jobs near you
Infographic showing various Customer Service Account Supervisor job openings in the United States as of June 2026, with employment types broken down into 48% Full Time, 49% Part Time, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.
Customer Service Account Manager

Customer Service Account Manager

Express Employment

Reading, PA

$20 - $23/hr

Full-time

Posted 10 days ago

Job description

Our Reading area client is seeking a Customer Service Account Manager for their growing team! Express is offering a new opportunity for those qualified for and interested in this position!

Customer Service Account Manager

Pay: $20.00-$23.00/hour depending upon experience

Shift: Must be available to work 1st Shift, Monday - Friday, between the hours of (8:00 AM-4:30 PM)

Location: Reading, PA

Responsibilities of the Customer Service Account Manager:

  • Service customer requests for quotes and orders received through, phone calls, emails and other communications
  • Confirm details and information about orders to make sure that correct products and materials are brought in for production
  • Enter information into database and running reports to provide for production
  • Other duties as assigned

Qualifications of the Customer Service Account Manager:

  • 4-6+ Years of customer service experience
  • Experiences in Microsoft Excel, CRM and warehouse management software experience a plus
  • Excellent written and verbal communication skills
  • Bachelor’s degree in business preferred, not required

This is a long term, evaluation hire opportunity with a great local company with room to grow and take on more responsibility! If interested, please submit an application!

If registered with Express, please call into our office at 610-750-7898 to let us know you are interested!

#2885LI

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About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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