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Customer Service Account Supervisor Jobs (NOW HIRING)

Elite Team Offices

Account Supervisor

Morgan Hill, CA · On-site

$90K - $100K/yr

Account Supervisor FLSA: Exempt Supervisor's Title: Division Maintenance Manager General Summary ... Core Areas of Responsibility: 1. Quality control of operational services 2. Customer service 3. ...

Biolumina

Account Supervisor

New York, NY · On-site

Account Services Description The Account Supervisor oversees the tactical development and implementation of the brand, while contributing to its strategic direction. The Account Supervisor position ...

Big Spaceship

Account Supervisor

New York, NY · On-site

$100K - $120K/yr

We're a full-service creative shop built for brands that want to break new ground. Our diverse team ... We're looking for an Account Supervisor to work across two major brands - a social AOR operating at ...

Vensure Employer Services

Be Seen First

Customer Service Account Coordinator

Miami, FL · On-site

$50K - $60K/yr

We are seeking an experienced Account Services Representative to join our dynamic and expanding team. In this role, you'll serve as the primary point of contact for customers , ensuring smooth ...

Resource Label Group

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Customer Service Account Manager

Des Plaines, IL · On-site

$50K - $60K/yr

This is an onsite position, with the individual reporting to the Customer Service Supervisor at our ... Expand current customer accounts through ongoing relationship development. * Liaise with internal ...

Havas Health & You

Account Supervisor

New York, NY · On-site

Ensures all creative and tactics developed support the brand and customer objectives * Continually ... Bachelor's degree * 4-6 years in account services at a healthcare communications/advertising agency ...

Calcium+Company

Account Supervisor

Philadelphia, PA · On-site +1

ACCOUNT SUPERVISOR Account Services Reports to: SVP, Account Director Job Summary The Account Supervisor is a strategic leader responsible for managing high-level client relationships, overseeing the ...

LSG Sky Chefs

Account Supervisor

Phoenix, AZ · On-site

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

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All JobsCustomer Service Account Supervisor Jobs

Customer Service Account Supervisor information

See salary details

$26K

$47.3K

$75K

How much do customer service account supervisor jobs pay per year?

As of Jun 9, 2026, the average yearly pay for customer service account supervisor in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What does a Customer Service Account Supervisor do?

A Customer Service Account Supervisor oversees a team of customer service representatives, ensuring they provide excellent support to clients and meet organizational standards. They manage daily operations, resolve escalated issues, and develop strategies to improve customer satisfaction. Additionally, they may analyze performance metrics, train staff, and serve as the main point of contact for important accounts. Their role is essential in maintaining strong client relationships and ensuring service goals are achieved.

What are the key skills and qualifications needed to thrive as a Customer Service Account Supervisor, and why are they important?

To thrive as a Customer Service Account Supervisor, you need strong leadership abilities, in-depth knowledge of customer service practices, and experience managing accounts, often supported by a relevant degree or equivalent work experience. Familiarity with CRM systems, customer support platforms, and reporting tools is typically required. Outstanding communication, conflict resolution, and team management skills help you excel in this position. These competencies are crucial for ensuring customer satisfaction, efficient team performance, and the successful handling of client accounts.

What is the difference between Customer Service Account Supervisor vs Customer Service Representative?

AspectCustomer Service Account SupervisorCustomer Service Representative
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentSupervises teams, manages accounts, handles escalationsAssists customers directly via calls, emails, or chats
Employer & Industry UsageUsed in call centers, service departments, B2B companiesCommon in retail, telecom, banking, and service industries

The main difference is that Customer Service Account Supervisors oversee teams and manage accounts, while Customer Service Representatives handle direct customer interactions. Supervisors focus on leadership and account management, whereas Representatives focus on customer support and issue resolution.

How does a Customer Service Account Supervisor typically collaborate with other departments to resolve client issues?

Customer Service Account Supervisors regularly work cross-functionally with teams such as sales, technical support, and product management to ensure clients’ needs are met. When complex issues arise, they coordinate with these departments to gather accurate information, expedite solutions, and communicate updates to clients. This collaborative approach helps maintain client satisfaction and fosters a proactive problem-solving environment. Building strong interdepartmental relationships is essential for supervisors to effectively advocate for their clients and streamline issue resolution.
More about Customer Service Account Supervisor jobs
What job categories do people searching Customer Service Account Supervisor jobs look for? The top searched job categories for Customer Service Account Supervisor jobs are:
Customer Service Account Supervisor jobs near you
Infographic showing various Customer Service Account Supervisor job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.
Customer Service Account Specialist

Customer Service Account Specialist

Global Channel Management

Murray, UT

Other

Posted 6 days ago

Job description

About the job Customer Service Account Specialist
Customer Service Account Specialist needs 3+ years experience
Customer Service Account Specialist requires:

  • Previous customer service, sales or supply chain experience and a Bachelors Degree desired.
    • Strong organization, planning, problem solving, analytical and leadership skills
    • Knowledge of supply chain/logistics in consumer products or related industry preferred with a strong customer focus.
    • Ability to build effective working relationships across functional areas
    • Experience in SAP (OTC core)
Customer Service Account Specialist duties:
  • Responsible for customer orders from newly divested retailer brands acquiring company and is the customer-advocate
  • Monitors status of all open orders to ensure timely delivery and provide customer service regarding order status and logistics issues
  • Transaction entry for all orders received
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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