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Customer Service Account Supervisor Jobs (NOW HIRING)

Liberty National Jason Neal Agency

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Customer Service Account Manager

Cullman, AL · On-site

$30K - $70K/yr

We are seeking a Customer Service Account Manager to join our team! Responsibilities: * Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Set follow-up ...

Resource Label Group

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Customer Service Account Manager

Des Plaines, IL · On-site

$50K - $60K/yr

This is an onsite position, with the individual reporting to the Customer Service Supervisor at our ... Expand current customer accounts through ongoing relationship development. * Liaise with internal ...

Elite Team Offices

Account Supervisor

Morgan Hill, CA · On-site

$90K - $100K/yr

Account Supervisor FLSA: Exempt Supervisor's Title: Division Maintenance Manager General Summary ... Core Areas of Responsibility: 1. Quality control of operational services 2. Customer service 3. ...

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Customer Service Account Supervisor information

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$26K

$47.3K

$75K

How much do customer service account supervisor jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer service account supervisor in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic planning.

What does a Customer Service Account Supervisor do?

A Customer Service Account Supervisor oversees a team of customer service representatives, ensuring they provide excellent support to clients and meet organizational standards. They manage daily operations, resolve escalated issues, and develop strategies to improve customer satisfaction. Additionally, they may analyze performance metrics, train staff, and serve as the main point of contact for important accounts. Their role is essential in maintaining strong client relationships and ensuring service goals are achieved.

What are the key skills and qualifications needed to thrive as a Customer Service Account Supervisor, and why are they important?

To thrive as a Customer Service Account Supervisor, you need strong leadership abilities, in-depth knowledge of customer service practices, and experience managing accounts, often supported by a relevant degree or equivalent work experience. Familiarity with CRM systems, customer support platforms, and reporting tools is typically required. Outstanding communication, conflict resolution, and team management skills help you excel in this position. These competencies are crucial for ensuring customer satisfaction, efficient team performance, and the successful handling of client accounts.

What does a customer service supervisor do?

A customer service supervisor oversees a team of customer service representatives, ensuring they provide quality support to clients. They handle escalated issues, monitor performance metrics, train staff, and ensure customer satisfaction standards are met. Strong communication, leadership skills, and familiarity with customer service tools are essential for this role.

What does an account supervisor do?

A customer service account supervisor oversees a team responsible for managing client accounts, ensuring customer satisfaction, and resolving issues efficiently. They coordinate daily operations, monitor performance metrics, and may use customer relationship management (CRM) tools to track progress and improve service quality.

Can I be an account manager with customer service experience?

Customer Service Account Supervisors often have skills relevant to account management, such as client communication, problem-solving, and relationship building. Transitioning to an account manager role typically requires experience in managing client accounts, understanding sales or contract negotiations, and sometimes certifications like CRM software training. Having customer service experience provides a strong foundation, but additional experience in sales or account strategy may be necessary for an account manager position.

What is the difference between Customer Service Account Supervisor vs Customer Service Representative?

AspectCustomer Service Account SupervisorCustomer Service Representative
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentSupervises teams, manages accounts, handles escalationsAssists customers directly via calls, emails, or chats
Employer & Industry UsageUsed in call centers, service departments, B2B companiesCommon in retail, telecom, banking, and service industries

The main difference is that Customer Service Account Supervisors oversee teams and manage accounts, while Customer Service Representatives handle direct customer interactions. Supervisors focus on leadership and account management, whereas Representatives focus on customer support and issue resolution.

How does a Customer Service Account Supervisor typically collaborate with other departments to resolve client issues?

Customer Service Account Supervisors regularly work cross-functionally with teams such as sales, technical support, and product management to ensure clients’ needs are met. When complex issues arise, they coordinate with these departments to gather accurate information, expedite solutions, and communicate updates to clients. This collaborative approach helps maintain client satisfaction and fosters a proactive problem-solving environment. Building strong interdepartmental relationships is essential for supervisors to effectively advocate for their clients and streamline issue resolution.
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What job categories do people searching Customer Service Account Supervisor jobs look for? The top searched job categories for Customer Service Account Supervisor jobs are:
Customer Service Account Supervisor jobs near you
Infographic showing various Customer Service Account Supervisor job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.
Customer Service Account Coordinator

Customer Service Account Coordinator

Allied National Services

Minneapolis, MN • On-site

Other

Re-posted 19 days ago

Job description

Customer Service Account Coordinator
Allied National Services | Corporate Office

Allied National Services is seeking a Customer Service Account Coordinator to join our corporate team. We are looking for a reliable, upbeat, and assertive individual who thrives in a fast-paced environment and takes ownership of customer satisfaction.

This role is responsible for coordinating vendor services and responding to customer requests via phone and email, ensuring all services meet client expectations and company standards.

Key Responsibilities:

  • Monitor and ensure daily attendance of employees

  • Schedule and coordinate special services via phone

  • Perform pre- and post-service confirmations

  • Respond promptly to emails and phone inquiries

  • Maintain and update CRM systems

  • Follow up on equipment repairs and service-related issues

  • Process contractor invoices accurately and efficiently

  • Source, vet, hire, and onboard new contractors and employees

Schedule:
Monday - Friday, 8:00 AM to 4:30 PM

Qualifications:

  • 2+ years of customer service experience in an office setting

  • Strong and consistent work history

  • Excellent multitasking and organizational skills

  • Confident decision-making with sound business judgment

  • Ability to prioritize in a fast-paced environment

  • Strong communication and interpersonal skills

  • Intermediate proficiency in Microsoft Excel

  • High attention to detail with strong follow-up skills in a high-volume environment

  • Management experience preferred but not required

  • Associate's or Bachelor's degree preferred but not required

  • Must be able to pass a criminal background check and E-Verify

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