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Customer Service Account Supervisor Jobs (NOW HIRING)

gnc

Customer Service - Account Coordinator

Racine, WI · On-site

Account Coordinator Why Great Northern Established in 1962, Great Northern is a local, privately ... Great Northern is committed to making a difference in the lives of our team members, customers, and ...

Havas Health & You

Account Supervisor

Boston, MA · On-site

... customer objectives Continually seeks brand building opportunities/ways to overcome obstacles ... account services at a healthcare communications/advertising agency, consulting firm or similar ...

Havas Health & You

Account Supervisor

Boston, MA · On-site

... customer objectives Continually seeks brand building opportunities/ways to overcome obstacles ... account services at a healthcare communications/advertising agency, consulting firm or similar ...

LSG Sky Chefs

Account Supervisor

Costa Mesa, CA · On-site

$68K - $85K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

RosadoToledo&

Account Supervisor

San Juan, PR · On-site

About Us We are an energetic, super curious, passionate, fun and kick ass full-service advertising ... Overview Our Account Supervisor's mission is to lead the strategic and operational management of ...

Maricich Health

Account Supervisor

Irvine, CA · On-site +1

We're seeking an accomplished account / client engagement supervisor to be an integral part of our client services team. The Account Supervisor will manage the day-to-day workload associated with his ...

Atkore

Customer Service Account Manager II

Harvey, IL · On-site

$47K - $65K/yr

Customer Service Account Manager II Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

Atkore

Customer Service Account Manager II

Harvey, IL · On-site

$47K - $65K/yr

Customer Service Account Manager II Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

Eversana

Account Supervisor, MedComm

Chicago, IL

We provide next-generation creative and media services, enterprise solutions and data analytics ... Strong client relations skills with proven customer satisfaction * Proven ability to manage ...

Gourmet Marketing LLC

Account Supervisor

New York, NY · On-site

Manage a team of account leads and marketing subject matter experts (creative services, digital ... Lead team meetings and brainstorms both internally and externally with customer teams What you need ...

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Customer Service Account Supervisor information

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$26K

$47.3K

$75K

How much do customer service account supervisor jobs pay per year?

As of Jul 15, 2026, the average yearly pay for customer service account supervisor in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic planning.

What does a Customer Service Account Supervisor do?

A Customer Service Account Supervisor oversees a team of customer service representatives, ensuring they provide excellent support to clients and meet organizational standards. They manage daily operations, resolve escalated issues, and develop strategies to improve customer satisfaction. Additionally, they may analyze performance metrics, train staff, and serve as the main point of contact for important accounts. Their role is essential in maintaining strong client relationships and ensuring service goals are achieved.

What are the key skills and qualifications needed to thrive as a Customer Service Account Supervisor, and why are they important?

To thrive as a Customer Service Account Supervisor, you need strong leadership abilities, in-depth knowledge of customer service practices, and experience managing accounts, often supported by a relevant degree or equivalent work experience. Familiarity with CRM systems, customer support platforms, and reporting tools is typically required. Outstanding communication, conflict resolution, and team management skills help you excel in this position. These competencies are crucial for ensuring customer satisfaction, efficient team performance, and the successful handling of client accounts.

What does a customer service supervisor do?

A customer service supervisor oversees a team of customer service representatives, ensuring they provide quality support to clients. They handle escalated issues, monitor performance metrics, train staff, and ensure customer satisfaction standards are met. Strong communication, leadership skills, and familiarity with customer service tools are essential for this role.

What does an account supervisor do?

A customer service account supervisor oversees a team responsible for managing client accounts, ensuring customer satisfaction, and resolving issues efficiently. They coordinate daily operations, monitor performance metrics, and may use customer relationship management (CRM) tools to track progress and improve service quality.

Can I be an account manager with customer service experience?

Customer Service Account Supervisors often have skills relevant to account management, such as client communication, problem-solving, and relationship building. Transitioning to an account manager role typically requires experience in managing client accounts, understanding sales or contract negotiations, and sometimes certifications like CRM software training. Having customer service experience provides a strong foundation, but additional experience in sales or account strategy may be necessary for an account manager position.

What is the difference between Customer Service Account Supervisor vs Customer Service Representative?

AspectCustomer Service Account SupervisorCustomer Service Representative
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentSupervises teams, manages accounts, handles escalationsAssists customers directly via calls, emails, or chats
Employer & Industry UsageUsed in call centers, service departments, B2B companiesCommon in retail, telecom, banking, and service industries

The main difference is that Customer Service Account Supervisors oversee teams and manage accounts, while Customer Service Representatives handle direct customer interactions. Supervisors focus on leadership and account management, whereas Representatives focus on customer support and issue resolution.

How does a Customer Service Account Supervisor typically collaborate with other departments to resolve client issues?

Customer Service Account Supervisors regularly work cross-functionally with teams such as sales, technical support, and product management to ensure clients’ needs are met. When complex issues arise, they coordinate with these departments to gather accurate information, expedite solutions, and communicate updates to clients. This collaborative approach helps maintain client satisfaction and fosters a proactive problem-solving environment. Building strong interdepartmental relationships is essential for supervisors to effectively advocate for their clients and streamline issue resolution.
More about Customer Service Account Supervisor jobs
What job categories do people searching Customer Service Account Supervisor jobs look for? The top searched job categories for Customer Service Account Supervisor jobs are:
Customer Service Account Supervisor jobs near you
Infographic showing various Customer Service Account Supervisor job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.
Customer Service - Account Coordinator

Customer Service - Account Coordinator

gnc

Racine, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

GNC rating

4.9

Company rating: 4.9 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

21st of 24 rated health and beauty retailers

Job description

Account Coordinator

 

Why Great Northern

Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions.  You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another. 

Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives. 

Great Northern is committed to making a difference in the lives of our team members, customers, and the communities in which we live and work.  Many of our team members were referred by their friends and families who are already a part of the Great Northern team.

 

Position Summary

Responsible for communicating directly with clients and explaining all aspects of first time and repeat orders.  They will estimate multi-component projects.  This person will also develop and manage timelines and act as a liaison between the client and all internal departments.  They will also complete invoice requests to initiate invoices be sent to the client.

Qualifications

  • Good written and verbal communication skills
  • Ability to multitask
  • Excellent Excel skills
  • Computer skills (MS Office)

 

Pay/Schedule

  • Commensurate with experience
  • 8am – 4:30pm Monday through Friday

 

The Benefits of Great Northern

  • Competitive 401K with company match and a historically generous profit-sharing retirement savings contribution
  • Paid vacation during your first year of employment
  • 10 paid holidays/year
  • Medical plan options are available to provide flexibility in choosing the one that best suits your individual and family needs
  • Dental and vision insurance available
  • Company provided life insurance
  • Opportunity to purchase additional life insurance
  • A near-site clinic is provided to team members and their families, free of charge
  • An on-site nurse is available for team members
  • Opportunities to advance your career and compensation level
  • Health/fitness reimbursement

 

Opportunities for Growth

You will have the opportunity to learn new skills and acquire new knowledge that can be applied to grow into new positions with higher pay. 

Expectation

To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities.

 

Link to Recruiting website

www.greatnortherncorp.com/Racine

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About GNC

Sourced by ZipRecruiter

As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry. As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to the forefront and testing new solutions to translate goals into action. Our team members are advocates for change and innovation. There is no greater gift than good health and no greater satisfaction than helping others to achieve it. Be a part of helping others to Live Well!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

Social media

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