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Customer Service Account Supervisor Jobs (NOW HIRING)

Omnicom Health

Account Supervisor

New York, NY · On-site

The Account Supervisor oversees the tactical development and implementation of the brand, while ... Embody service-oriented attitude and uphold quality standards in servicing the client * Maintain ...

LSG Sky Chefs

Account Supervisor

Chandler, AZ

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Gilbert, AZ

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Phoenix, AZ

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Phoenix, AZ

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Phoenix, AZ

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Phoenix, AZ

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Chandler, AZ · On-site

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Phoenix, AZ

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Phoenix, AZ

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Scottsdale, AZ

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

Distro

Customer Service / Account Coordinator

Miami, FL · On-site

$55K - $70K/yr

Job Overview We are seeking a motivated and detail-oriented Account Services Representative to join our growing team. This role serves as the primary point of contact for customers, working closely ...

LSG Sky Chefs

Account Supervisor

Tolleson, AZ · On-site

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Glendale, AZ · On-site

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Glendale, AZ

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

LSG Sky Chefs

Account Supervisor

Paradise Valley, AZ · On-site

$56K - $71K/yr

The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and ...

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All JobsCustomer Service Account Supervisor Jobs

Customer Service Account Supervisor information

See salary details

$26K

$47.3K

$75K

How much do customer service account supervisor jobs pay per year?

As of Jun 9, 2026, the average yearly pay for customer service account supervisor in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What does a Customer Service Account Supervisor do?

A Customer Service Account Supervisor oversees a team of customer service representatives, ensuring they provide excellent support to clients and meet organizational standards. They manage daily operations, resolve escalated issues, and develop strategies to improve customer satisfaction. Additionally, they may analyze performance metrics, train staff, and serve as the main point of contact for important accounts. Their role is essential in maintaining strong client relationships and ensuring service goals are achieved.

What are the key skills and qualifications needed to thrive as a Customer Service Account Supervisor, and why are they important?

To thrive as a Customer Service Account Supervisor, you need strong leadership abilities, in-depth knowledge of customer service practices, and experience managing accounts, often supported by a relevant degree or equivalent work experience. Familiarity with CRM systems, customer support platforms, and reporting tools is typically required. Outstanding communication, conflict resolution, and team management skills help you excel in this position. These competencies are crucial for ensuring customer satisfaction, efficient team performance, and the successful handling of client accounts.

What is the difference between Customer Service Account Supervisor vs Customer Service Representative?

AspectCustomer Service Account SupervisorCustomer Service Representative
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentSupervises teams, manages accounts, handles escalationsAssists customers directly via calls, emails, or chats
Employer & Industry UsageUsed in call centers, service departments, B2B companiesCommon in retail, telecom, banking, and service industries

The main difference is that Customer Service Account Supervisors oversee teams and manage accounts, while Customer Service Representatives handle direct customer interactions. Supervisors focus on leadership and account management, whereas Representatives focus on customer support and issue resolution.

How does a Customer Service Account Supervisor typically collaborate with other departments to resolve client issues?

Customer Service Account Supervisors regularly work cross-functionally with teams such as sales, technical support, and product management to ensure clients’ needs are met. When complex issues arise, they coordinate with these departments to gather accurate information, expedite solutions, and communicate updates to clients. This collaborative approach helps maintain client satisfaction and fosters a proactive problem-solving environment. Building strong interdepartmental relationships is essential for supervisors to effectively advocate for their clients and streamline issue resolution.
More about Customer Service Account Supervisor jobs
What job categories do people searching Customer Service Account Supervisor jobs look for? The top searched job categories for Customer Service Account Supervisor jobs are:
Customer Service Account Supervisor jobs near you
Infographic showing various Customer Service Account Supervisor job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.
Customer Service/Account Specialist

Customer Service/Account Specialist

VSP Technologies

Prince George, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Salary:

Account Specialist

The Account Specialist is assigned to the Inside Sales Department and is responsible for providing effective customer service and account support for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members.


Essential Functions

  • Provide timely and accurate information to customers relative to products, price quotes, order processing, and status
  • Analyze complaints from customers and provide adequate resolutions
  • Develop and maintain a vast knowledge of the products and services being offered
  • Communicate customer feedback to various teams to improve the overall customer experience
  • Communicate with Outside Sales and Engineering personnel to obtain product recommendations
  • Manage assigned accounts and provide account management support to the outside sales team
  • Responsible for purchasing products from vendors to fill customer orders


Experience / Education

  • High School Diploma
  • Experience and/or training related to job functions
  • Excellent communication, relationship-building, customer-oriented skills
  • 24 year college degree in business or related field (Preferred)
  • Customer service experience in manufacturing and/or sales (Preferred)


VSP Technologies provides equal opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, marital status, political affiliation or veteran status. For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process may request assistance by contacting Human Resources at 804-668-1026.


Job Type: Full-time, MondayFriday, 8:00 a.m. to 5:00 p.m.


Benefits:

  • 401(k) plus company match
  • Health, Dental, and Vision Insurance
  • Short- & Long-Term Disability
  • Life Insurance
  • Paid time off
  • Paid Holidays
  • Tuition reimbursement