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Events Customer Service Jobs (NOW HIRING)

Build strong relationships in our collaborative in-person setting with regular team events. Customer Service Representative Pay from $25 to $30 per hour (English Only) Pay from $26 to $30 per hour ...

Build strong relationships in our collaborative in-person setting with regular team events. Customer Service Representative Pay from $25 to $30 per hour (English Only) Pay from $26 to $30 per hour ...

Customer service experience - preferably in hospitality or A/V events * Attention to detail * Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that ...

Manage the Events customer service inbox and phone inquiries * Assist with internal reporting, documentation, and event-related administrative tasks Required Skills & Competencies * Extremely detail ...

Manage the Events customer service inbox and phone inquiries * Assist with internal reporting, documentation, and event-related administrative tasks Required Skills & Competencies * Extremely detail ...

Customer service experience - preferably in hospitality or A/V events * Attention to detail * Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that ...

Competence at using apps and willingness to get familiar with the Transit App is key in providing customer support during special events * Must have good customer service skills - ready to interact ...

Previous leadership experience or experience in retail, events, customer service, or promotions is a bonus - but not required Benefits * Salary & Unlimited Preformance Pay (Base pay + 5-Figure ...

Competence at using apps and willingness to get familiar with the Transit App is key in providing customer support during special events * Must have good customer service skills - ready to interact ...

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How much do events customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for events customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Events Customer Service representative?

An Events Customer Service representative is a professional who assists guests, attendees, and clients before, during, and after events such as conferences, concerts, or exhibitions. Their responsibilities typically include answering questions, resolving issues, managing ticketing or registration, and ensuring a positive experience for all participants. They serve as the main point of contact for event-related inquiries and work closely with event organizers to address any concerns. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an Events Customer Service professional, and why are they important?

To thrive as an Events Customer Service professional, you need strong communication, problem-solving, and organizational skills, typically supported by experience in hospitality or customer-facing roles. Familiarity with event management software, ticketing systems, and CRM platforms is often required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you excel in this role. These skills and qualities are crucial for ensuring a positive attendee experience and smooth event operations.

What are some common challenges faced by Events Customer Service professionals, and how can they effectively address them?

Events Customer Service professionals often encounter challenges such as managing high volumes of attendee inquiries, handling last-minute changes, and resolving unexpected issues on event days. To address these challenges, strong communication skills, adaptability, and a calm demeanor under pressure are essential. Proactively preparing for common scenarios, maintaining clear documentation, and collaborating closely with event organizers and vendors can help ensure smooth operations and positive attendee experiences. Regular feedback sessions and team briefings also support continuous improvement in this fast-paced role.

What is the difference between Events Customer Service vs Event Coordinator?

AspectEvents Customer ServiceEvent Coordinator
Primary RoleAssist attendees, handle inquiries, resolve issues during eventsPlan, organize, and oversee event logistics and execution
Required SkillsCustomer service, communication, problem-solvingOrganization, multitasking, vendor management
Work EnvironmentCustomer service desks, event venuesOffices, event sites, planning meetings
CredentialsHigh school diploma or equivalent; customer service experienceEvent planning experience; sometimes certifications

While both roles are involved in events, Events Customer Service focuses on attendee support and issue resolution during events, whereas Event Coordinators handle planning and logistics to ensure the event runs smoothly. Both roles require strong communication skills, but their daily tasks and responsibilities differ significantly.

More about Events Customer Service jobs
What states have the most Events Customer Service jobs? States with the most job openings for Events Customer Service jobs include:
Infographic showing various Events Customer Service job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 52% Part Time, and 10% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Hiring Event

Customer Service Hiring Event

ULINE

Jefferson, GA

$32/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago


Uline rating

8.3

Company rating: 8.3 out of 10

Uline

Based on 107 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 11,855 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 96%

    96% say their health insurance is affordable

    say their health insurance is affordable

  • 85%

    85% say they get enough training

    say they get enough training

Featured by Uline, based on 107 Breakroom Quiz responses from their frontline employees


Job description

Customer Service Hiring Event

Pay from $25 to $32 per hour with significant growth and earning potential!

Better career opportunities await with Uline! From impressive employee benefits to strong training and development, we are committed to your long-term success. Join the team behind the legendary service our customers love - sign up for the opportunity to interview at Uline's upcoming hiring event!

Date:Saturday, June 13th

Time:8 AM to 12 PM

Positions:

  • Customer Service Representative - English and Bilingual Spanish Openings Available!

  • Inside Sales Representative - Quotes

Location:705 Braselton Industrial Blvd, Braselton, GA 30517

Recognized on Forbes list of America's Best Large Employers four years in a row!

Registration and scheduled appointment required. No walk-ins, please.

Translation assistance is not offered.Must be proficient in English to follow verbal and written instructions and safety policies.

__________________________________________________________

Why Customer Service at Uline?

  • Learn: In-depth training helps you sharpen communication and problem-solving skills.

  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Customer Service Representative

Pay from $25 to $30 per hour (English Only)

Pay from $26 to $30 per hour (Bilingual Spanish - fluency required)

Position Responsibilities / Minimum Requirements

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Inside Sales Representative - Quotes

Pay from $28 to $32 per hour

Position Responsibilities / Minimum Requirements

  • Support customers with special pricing requests, preparing quotes, addressing pricing inquiries and recommending tailored solutions.

  • Maintain accurate records of quotes and strong customer relationships through phone and email interactions.

  • Provide insights and feedback from customers to help shape Uline product offerings.

  • Collaborate across Uline's internal departments to meet our customer's needs.

  • High School Diploma. Bachelor's degree preferred.

  • 2+ years of relevant Quotes, Inside Sales or call center experience.

  • Strong customer service, communication and problem-solving skills.

  • Industrial products experience preferred.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match thatstarts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employmenthair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-JW2

#LI-GA001

(#IN-GAOH)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!


Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.


What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

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