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Ebay Customer Service Jobs (NOW HIRING)

Rarewaves-USA

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Customer Service & Marketplace Support Associate

Coral Springs, FL · On-site

$18.50/hr

Since launching in 2011, we have delivered exceptional service to more than 40 million customers worldwide , and we continue to grow across major marketplaces including Amazon, eBay, and Walmart.

Rarewaves-USA

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Customer Service & Marketplace Support Associate

Coral Springs, FL · On-site

$18.50/hr

Since launching in 2011, we have delivered exceptional service to more than 40 million customers worldwide , and we continue to grow across major marketplaces including Amazon, eBay, and Walmart.

eBay, Inc.

eBay Business Development Manager

Draper, UT · On-site

$92K - $160K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... customer services) with a clear point of view on what is required for our partners to succeed in ...

FreeUp

Remote eBay Expert

Saint Petersburg, FL · Remote

$132K/yr

Manage customer service for eBay orders * High-level eBay consulting How to Apply to Be a FreeUp Freelancer * Write a short cover letter about why you're a great eBay freelancer * We'll reach out for ...

eBay

Sr. SWE - MTS 1, Backend eBay Live

San Jose, CA · On-site

Responsibilities : • Design, build, and own scalable backend services and APIs that support real ... the customer experience. • Websocket and FGQL experience a plus. Company : eBay is a global ...

FreeUp

Remote eBay Expert

Saint Petersburg, FL · On-site +1

$132K/yr

Manage customer service for eBay orders * High-level eBay consulting How to Apply to Be a FreeUp Freelancer * Write a short cover letter about why you're a great eBay freelancer * We'll reach out for ...

Salt and Light

eBay and Case Specialist

Urbana, IL · On-site

$18.50/hr

The ideal candidate can multi-task and prioritize projects while providing excellent service to our customers. Responsibilities It is the primary responsibility of the eBay and Case Specialist is to ...

eBay, Inc.

Sr. SWE - MTS 1, Backend eBay Live

San Jose, CA · On-site

$172K - $229K/yr

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... As a backend-focused team, we design and operate the core services, APIs, and data platforms that ...

Salt and Light

eBay and Case Specialist

Urbana, IL · On-site

$18.50/hr

The ideal candidate can multi-task and prioritize projects while providing excellent service to our customers. Responsibilities It is the primary responsibility of the eBay and Case Specialist is to ...

Salt and Light

eBay and Case Specialist

Urbana, IL · On-site

$18.50/hr

The ideal candidate can multi-task and prioritize projects while providing excellent service to our customers. Responsibilities It is the primary responsibility of the eBay and Case Specialist is to ...

Solera

eBay Sales Specialist

Manhattan, NY · On-site +1

Monitor seller health metrics including ratings, service metrics, policy flags, and GMV trends ... Serve as the voice of the customer by providing feedback, marketplace insights, and product ...

Micro Auto Paint & Supplies, Inc.

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Automotive Customer Service Representative

Highland Park, MI · On-site

$17/hr

Responsibilities: · Provide customer service by phone, email, and eBay online chat. · Assist customers with product information, orders, and general inquiries. · Process and print customer orders ...

eBay, Inc.

Cobrand Card Program Manager

San Jose, CA · On-site

$135K - $180K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Coordinate efforts across Marketing, CRM, Analytics, Product, Customer Service, Finance, and Risk ...

eBay, Inc.

Senior Category Manager (STC)

Austin, TX · On-site

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Translate those insights into clear recommendations and partner with Product and Customer Service ...

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Ebay Customer Service information

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How much do ebay customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for ebay customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ebay Customer Service position, and why are they important?

To thrive as an eBay Customer Service representative, you need strong communication skills, problem-solving abilities, and experience with online marketplaces or customer service roles, often supported by a high school diploma or equivalent. Familiarity with eBay's platform, CRM systems, and ticketing tools like Zendesk or Salesforce is highly beneficial. Patience, adaptability, and a customer-oriented attitude allow individuals to excel in resolving buyer and seller concerns. These skills ensure customer satisfaction, swift issue resolution, and contribute to positive feedback and platform trust.

How hard is it to get a job at eBay?

Getting a job as an eBay customer service representative typically requires a high school diploma or equivalent, good communication skills, and experience with customer support or related tools. The hiring process often involves an application, interview, and sometimes a skills assessment, with competition depending on the position and location.

What is an eBay Customer Service job?

An eBay Customer Service job involves assisting buyers and sellers with their inquiries, resolving issues related to transactions, and ensuring a smooth marketplace experience. Responsibilities may include answering questions about listings, handling disputes, processing refunds or returns, and providing technical support. Strong communication, problem-solving skills, and familiarity with eBay's policies are essential for this role.

How much does eBay pay an hour?

eBay customer service representatives typically earn between $12 and $20 per hour, depending on experience, location, and whether the role is full-time or part-time. The pay may also vary based on the specific responsibilities and the company's pay structure at the time.

What are the primary responsibilities of an eBay Customer Service representative?

As an eBay Customer Service representative, your main responsibilities include assisting buyers and sellers with account issues, order inquiries, returns, and dispute resolution. You are expected to communicate through various channels such as email, chat, or phone, and document interactions accurately in the appropriate systems. You may also educate users on eBay policies and troubleshoot technical issues related to the platform. Working in this role often involves collaborating with other customer support team members and sometimes with specialized departments to resolve complex cases efficiently.

How to make 25 dollars an hour online?

Ebay customer service representatives can earn around $15 to $20 per hour, with some experienced agents or those working for high-volume sellers earning up to $25 or more. Improving communication skills, gaining product knowledge, and working during peak hours can increase earning potential, especially if the role offers bonuses or incentives. Consistent performance and experience are key to reaching higher hourly rates in online customer service jobs.

Can you work for eBay from home?

eBay customer service roles can often be performed remotely, allowing employees to work from home. These positions typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or equipment. Availability for remote work may vary based on the company's policies and the specific role.
More about Ebay Customer Service jobs
What cities are hiring for Ebay Customer Service jobs? Cities with the most Ebay Customer Service job openings:
What are the most commonly searched types of Ebay Customer Service jobs? The most popular types of Ebay Customer Service jobs are:
What states have the most Ebay Customer Service jobs? States with the most job openings for Ebay Customer Service jobs include:
What job categories do people searching Ebay Customer Service jobs look for? The top searched job categories for Ebay Customer Service jobs are:
Ebay Customer Service jobs near you
Infographic showing various Ebay Customer Service job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service & Marketplace Support Associate

Rarewaves-USA

Coral Springs, FL • On-site

$18.50/hr

Full-time

Retirement, PTO

Re-posted 19 days ago

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Job description

Rarewaves-USA | Coral Springs, FL

About Rarewaves-USA

Rarewaves-USA is one of the world’s leading online retailers of entertainment and consumer products, offering an extensive catalog of over 1.5 million items including CDs & Vinyl, DVDs & Blu-rays, Books, Games, Consumer Electronics, Apparel, Toys, and Gifts.

Since launching in 2011, we have delivered exceptional service to more than 40 million customers worldwide, and we continue to grow across major marketplaces including Amazon, eBay, and Walmart.

About the Role

We are seeking a dynamic, self-motivated individual to join our Customer Service team. This role is essential to protecting our seller reputation and delivering outstanding customer experiences.

If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in helping customers, we want to hear from you.

Key Responsibilities

Customer Support & Communication

  • Provide best-in-class customer support via email and marketplace messaging
  • Respond promptly and professionally to customer inquiries
  • Deliver solutions that drive satisfaction and retention

Order & Issue Resolution

  • Assist customers with order status, delivery issues, and product inquiries
  • Troubleshoot shipment delays, missing items, and damaged goods
  • Coordinate with operations and logistics teams to resolve issues quickly

Refunds, Returns & Claims

  • Process refunds, credits, and replacements accurately and efficiently
  • Provide clear return instructions and follow through to resolution
  • Support claims, disputes, and negative feedback prevention

Team Collaboration & Workflow Support

  • Collaborate with team members to maintain efficient workflows
  • Identify recurring issues and suggest process improvements
  • Help maintain a high standard of service and response times

What We’re Looking For

✔ 2+ years of customer service or e-commerce support experience
✔ Strong ability to build and maintain positive customer relationships
✔ Excellent written and verbal communication skills in English
✔ Strong problem-solving skills and attention to detail
✔ Positive attitude and adaptability in a fast-moving environment
✔ Coachable, confident, and committed to delivering outstanding service

Preferred:

  • Experience supporting Amazon, Walmart, or eBay customers
  • Familiarity with shipping carriers and delivery troubleshooting

Why Join Rarewaves-USA?

At Rarewaves-USA, we value talent, dedication, and a passion for excellence.

  • Join a growing global e-commerce company
  • Work in a collaborative, fast-paced environment
  • Opportunity for growth within operations and marketplace management
  • Competitive compensation and benefits
  • Retirement plan with company match
  • Paid time off & holidays