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Assistant Ebay Customer Service Jobs (NOW HIRING)

eBay, Inc.

Sr. SWE - MTS 1, Backend eBay Live

San Jose, CA · On-site

$172K - $229K/yr

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... As a backend-focused team, we design and operate the core services, APIs, and data platforms that ...

Solera

eBay Sales Specialist

Manhattan, NY · On-site +1

Monitor seller health metrics including ratings, service metrics, policy flags, and GMV trends ... Serve as the voice of the customer by providing feedback, marketplace insights, and product ...

eBay, Inc.

Senior Category Manager (STC)

Austin, TX · On-site

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Translate those insights into clear recommendations and partner with Product and Customer Service ...

Customer Service

Be Seen First

Entry Level Operations Assistant

Troy, MI · On-site

You'll assist with data verification, documentation review, and quality control to support overall ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

eBay, Inc.

Director, GM, Brand Advertising

New York, NY · On-site

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... Work closely with eBay Ads, Performance Advertising, and other Services lines of business to design ...

eBay, Inc.

Business Acceleration Manager

Draper, UT · On-site

... and customer-centricity-eBay is the place for you. Context Vehicles have long been a key growth ... service of US Vehicles growth ambitions. Qualifications * 4+ years of experience in category ...

eBay, Inc.

Sr. Director, Scale & Enablement

San Jose, CA · On-site

$276K - $289K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

eBay, Inc.

PR Manager

San Jose, CA · On-site

$107K - $143K/yr

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... What you will accomplish: * Assist in advancing eBay's consumer narrative and value proposition ...

eBay, Inc.

Senior Transfer Pricing Analyst

Austin, TX · On-site

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

eBay, Inc.

Accounting Manager - Global Payments

Austin, TX · On-site

$86K - $150K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

eBay, Inc.

Traffic Engineer

Austin, TX · On-site

$98K - $173K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Service Mesh management. What you will accomplish: * Support Traffic Management Solutions: Assist ...

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Assistant Ebay Customer Service information

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How much do assistant ebay customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for assistant ebay customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Assistant Ebay Customer Service vs Ebay Customer Service Representative?

AspectAssistant Ebay Customer ServiceEbay Customer Service Representative
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, customer service experience
Work EnvironmentRemote or office-based, supporting eBay sellers and buyersRemote or call center, handling customer inquiries and issues
Employer & Industry UsageeBay sellers, online marketplaceeBay customer support teams, online retail
Search & Comparison IntentRoles supporting eBay sellers/customers at entry levelCustomer support roles for eBay users, more direct interaction

Assistant Ebay Customer Service roles typically involve supporting sellers and buyers with basic inquiries, often with less direct customer interaction. Ebay Customer Service Representatives handle more complex customer issues, providing detailed support. Both roles require similar credentials and are found within eBay's support ecosystem, but the representative position usually involves more advanced problem-solving and communication skills.

What cities are hiring for Assistant Ebay Customer Service jobs? Cities with the most Assistant Ebay Customer Service job openings:
What are the most commonly searched types of Ebay Customer Service jobs? The most popular types of Ebay Customer Service jobs are:
What states have the most Assistant Ebay Customer Service jobs? States with the most job openings for Assistant Ebay Customer Service jobs include:
Assistant Ebay Customer Service jobs near you

Seller Risk Policy Manager (eBay Live)

eBay, Inc.

Austin, TX • On-site

Full-time

Medical, Retirement, PTO

Posted 28 days ago

eBay rating

8.6

Company rating: 8.6 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

6th of 714 rated retailers

Job description

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
About the Team and Role:
The Risk function at eBay works to create a trusted platform and provide phenomenal experiences when buyers and sellers come together on the world's biggest marketplace. As part of the Financial Services organization, Risk supports the strategic growth of the company within defined risk appetite. eBay Live Risk Policy team is a new and exciting team within Risk function that enables the accelerating growth of Live Program. You will join a team of sharp-minded risk managers in building the risk management framework from scratch, for the fastest growing program in eBay in the years to come.
As a Seller Risk Policy Manager, you will own the strategy and operations for eBay Live Seller Lifetime Risk Management. You will play a pivotal role in ensuring a secure and trusted marketplace by designing risk capabilities, defining seller privileges, and driving multi-functional risk projects.
What You Will Accomplish:
  • Lifetime Risk Management: Oversee seller profiling, account-level risk evaluation, and privilege management for the Live Seller portfolio.
  • Framework Design: Design and implement an automated lifetime seller risk assessment and action framework.
  • Policy Strategy & Implementation: Define risk policies and appetite for listing privileges, selling limits, Funds Availability and payout controls
  • Performance Monitoring: Establish dashboards to oversee performance monitoring, loss performance, and ongoing risk mitigations.
  • Cross-Functional Collaboration: Partner closely with Product, Engineering, Rules, Risk Operations, and Global Customer Experience (GCX) teams to build out pertinent risk capabilities, manage agent review queues, and implement policies.

What You Will Bring:
  • 3+ years of professional experience in Risk Management (such as merchant risk management, lending, credit risk management, or financial services).
  • Technical Skills: Proficiency in SQL, Python, and Tableau.
  • Analytical Skills: Strong background in statistics, hypothesis testing, cohort studies, and data-driven decision-making.
  • Soft Skills: Highly determined with a strong sense of autonomy and ownership. Excellent communication and presentation skills are required.
  • Teamwork: Proven capacity to drive multi-functional projects and facilitate strong cross-team communication.
  • A Master's degree in a quantitative field preferred
  • Proven experience in the data-backed risk strategy development cycle preferred

Additional Details
The base pay range for this position is expected in the range below:
115,000-125,000
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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