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Walmart Chat Jobs (NOW HIRING)

Utz Brands, Inc.

National Account Manager: Walmart

Rogers, AR · On-site

$90K - $117K/yr

Walmart near Bentonville, Arkansas. The National Account Manager/eComm Lead is responsible for ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

Walmart

(USA) Principal, Product Manager

Fremont, CA · On-site

$143K - $286K/yr

Our team manages Supplier One, Walmart's global platform enabling suppliers to operate efficiently ... Identify and prioritize high-value workflows across chat, embedded experiences, partner ...

Walmart

(USA) Principal, Product Manager

Sunnyvale, CA · On-site

$143K - $286K/yr

Our team manages Supplier One, Walmart's global platform enabling suppliers to operate efficiently ... Identify and prioritize high-value workflows across chat, embedded experiences, partner ...

Walmart

(USA) Principal, Product Manager

San Jose, CA · On-site

$143K - $286K/yr

Our team manages Supplier One, Walmart's global platform enabling suppliers to operate efficiently ... Identify and prioritize high-value workflows across chat, embedded experiences, partner ...

Walmart

(USA) Principal, Product Manager

San Mateo, CA · On-site

$143K - $286K/yr

Our team manages Supplier One, Walmart's global platform enabling suppliers to operate efficiently ... Identify and prioritize high-value workflows across chat, embedded experiences, partner ...

Walmart

(USA) Principal, Product Manager

Bentonville, AR · On-site

$143K - $286K/yr

Our team manages Supplier One, Walmart's global platform enabling suppliers to operate efficiently ... Identify and prioritize high-value workflows across chat, embedded experiences, partner ...

Walmart

(USA) Principal, Product Manager

Hayward, CA · On-site

$143K - $286K/yr

Our team manages Supplier One, Walmart's global platform enabling suppliers to operate efficiently ... Identify and prioritize high-value workflows across chat, embedded experiences, partner ...

Walmart

(USA) Principal, Product Manager

Cupertino, CA · On-site

$143K - $286K/yr

Our team manages Supplier One, Walmart's global platform enabling suppliers to operate efficiently ... Identify and prioritize high-value workflows across chat, embedded experiences, partner ...

Walmart

(USA) Principal, Product Manager

Milpitas, CA · On-site

$143K - $286K/yr

Our team manages Supplier One, Walmart's global platform enabling suppliers to operate efficiently ... Identify and prioritize high-value workflows across chat, embedded experiences, partner ...

Walmart

(USA) Staff, Software Engineer

Farmington, AR · On-site

$110K - $220K/yr

Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of ... They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ...

Walmart

(USA) Staff, Software Engineer

Pea Ridge, AR · On-site

$110K - $220K/yr

Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of ... They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ...

Walmart

(USA) Staff, Software Engineer

Tontitown, AR · On-site

$110K - $220K/yr

Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of ... They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ...

Walmart

(USA) Staff, Software Engineer

Rogers, AR · On-site

$110K - $220K/yr

Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of ... They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ...

Walmart

(USA) Staff, Software Engineer

Cave Springs, AR · On-site

$110K - $220K/yr

Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of ... They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ...

Walmart

(USA) Staff, Software Engineer

Goshen, AR · On-site

$110K - $220K/yr

Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of ... They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ...

Walmart

(USA) Staff, Software Engineer

Bentonville, AR · On-site

$110K - $220K/yr

Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of ... They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ...

Walmart

(USA) Staff, Software Engineer

Centerton, AR · On-site

$110K - $220K/yr

Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of ... They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ...

Walmart

(USA) Staff, Software Engineer

Bella Vista, AR · On-site

$110K - $220K/yr

Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of ... They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ...

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Showing results 1-20

All JobsWalmart Chat Jobs

Walmart Chat information

See salary details

$28.5K

$72.8K

$119K

How much do walmart chat jobs pay per year?

As of Jul 8, 2026, the average yearly pay for walmart chat in the United States is $72,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $83,500.00 per year, depending on experience, location, and employer.

What is a Walmart Chat Associate?

A Walmart Chat Associate is a customer service representative who assists customers through Walmart's online chat platform. Their primary role is to answer questions, help with online orders, resolve issues, and provide information about Walmart's products and services. They work remotely or in-office, using digital communication tools to ensure a positive customer experience. Strong communication skills and knowledge of Walmart’s offerings are essential for this position.

What is the difference between Walmart Chat vs Walmart Customer Service Associate?

AspectWalmart ChatWalmart Customer Service Associate
Primary RoleOnline customer support via chat platformIn-store customer assistance and checkout support
Work EnvironmentRemote, computer-basedPhysical retail store
Required SkillsCommunication, problem-solving, tech proficiencyCustomer service, product knowledge, interpersonal skills
Common CertificationsNone required, but customer service experience helpful

Walmart Chat roles focus on providing online support through chat platforms, often remotely, while Walmart Customer Service Associates work directly in stores assisting customers face-to-face. Both roles require strong communication skills, but the work environments and daily tasks differ significantly.

What are some common challenges faced by Walmart Chat Associates when assisting customers online?

Walmart Chat Associates often encounter challenges such as handling a high volume of customer inquiries during peak shopping times and resolving complex issues without face-to-face interaction. They must quickly interpret customer needs, navigate multiple internal systems, and provide accurate information while maintaining a friendly tone. Balancing speed with thoroughness, especially when dealing with sensitive concerns like order problems or returns, is crucial. Strong communication skills and adaptability help associates succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Walmart Chat Associate, and why are they important?

To thrive as a Walmart Chat Associate, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer literacy is typically required. Outstanding communication, patience, and a calm demeanor are essential soft skills for effectively resolving customer inquiries online. These competencies ensure efficient, positive customer interactions that support Walmart's reputation and operational goals.
More about Walmart Chat jobs
What are the most commonly searched types of Walmart Chat jobs? The most popular types of Walmart Chat jobs are:
What states have the most Walmart Chat jobs? States with the most job openings for Walmart Chat jobs include:
Walmart Chat jobs near you
Infographic showing various Walmart Chat job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $72,781 per year, or $35 per hour.
National Account Manager: Walmart

National Account Manager: Walmart

Utz Brands, Inc.

Rogers, AR • On-site

$90K - $117K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago

Job description

Utz Quality Foods is seeking a National Account Manager: Walmart near Bentonville, Arkansas. The National Account Manager/eComm Lead is responsible for building and developing strategic customer relationships with Walmart Corp Buyers and leading the overall Omni Channel strategy at Walmart. This role requires proactive identification, planning, and communication with Walmart Corporate and Sales Operations in the retail environment to drive sales and expand in core Salty Snacks as well as additional categories. The manager must demonstrate the ability to plan and implement strategic direction from the VP, translating it into actionable tactics with the customer to grow the business. Responsibilities include effective communication and navigation as Walmart transitions to Omni Channel operations. The position leverages relationships to develop three key areas: Brick and Mortar, Click and Collect, and Online. These activities support Utz brand building and the achievement of increased revenue and profit.
Responsibilities
  • Build brand equity and profitably increase the sales volume on all assigned brands.
  • Achieve assigned sales quota through the partnership and collaboration with the Walmart buying team.
  • Develop and execute strategic roadmaps and action to achieve our overall eCommerce vision and goals.
  • Develop sales growth in the assigned market with working with Walmart Sales operations VP's, Market Managers and Store leadership.
  • Balance, promote and leverage Utz solutions to meet our customers' needs via DTW and DSD.
  • Fully leverage Trade System (BluePlanner) to plan investments, forecast volume and build optimized trade programming, investment and forecasts. Deliver trade budget.
  • Identify opportunities to maintain and expand distribution on existing business and find unique opportunities for incremental sales and profit utilizing internal systems and IRI.
  • Build strong cross functional partnerships internally, and consistently share best practices.
  • Comply with all company policies, instructions, and directions for the fulfillment of company objectives.
  • Work with VP on sales forecast by account to drive accurate financial and production planning working with the Revenue management team.
  • Prepare weekly sales reports and expense reports as required.
  • Prepare and submit special reports, acceptance of products, or competitive conditions, as may be requested by management or as observed in the marketplace.
  • Represent the company with effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences.
  • Ensure observance of safe work practices to include the immediate work area, visits to customer sites and operation of a vehicle used for company business.

Requirements
  • Minimum of 7 years' experience in national account management, sales, or eCommerce roles within the consumer packaged goods (CPG) industry.
  • Proven track record of managing and growing large retail accounts, preferably with Walmart or other major national retailers.
  • Experience leading Omni Channel strategy, including Brick and Mortar, Click and Collect, and Online channels.
  • Strong background in trade promotion, retail sales forecasting, and use of syndicated data sources (e.g., IRI, Nielsen).
  • Exceptional relationship-building and negotiation skills with senior-level retail partners.
  • Strategic thinker with the ability to develop and execute comprehensive business plans.
  • Advanced analytical and data-driven decision-making abilities; proficiency with trade management and planning tools (e.g., BluePlanner).
  • Excellent verbal and written communication skills; ability to tailor messaging to various audiences.
  • Strong project management and organizational skills, with attention to detail and ability to manage multiple priorities.
  • Proactive problem solver who thrives in a fast-paced, dynamic environment.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and comfortable learning new digital sales platforms.
  • Ability to travel as required for customer meetings and company events.
  • Bachelor's degree in Business, Marketing, Sales, or a related field required; MBA or relevant advanced degree is preferred.

External Recruitment Process
  • Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
  • Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
  • Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Continuously Pursuing Excellence!
Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  • 7+ years proven sales experience in a related position within the consumer products goods industry with direct account responsibility.
  • 3+ years of experience utilizing syndicated data.
  • Must possess excellent written and oral communication skills.
  • Ability to analyze and evaluate several sources of data to develop actionable insights.
  • This position requires extensive use of computer equipment. Must have a demonstrated proficiency in Microsoft business software to include Excel, PowerPoint, Word, and Outlook. Familiarity with Nielsen or IRI programs is preferred.
  • Requires a valid driver's license.

Apply