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Ecommerce Support Jobs (NOW HIRING)

Wise Snacks

E-Commerce Support Administrator

Moonachie, NJ · On-site

$20.50 - $25.25/hr

The E-commerce Support Administrator role is responsible for the support of the Ecommerce function at the branch level including printing and transmitted orders through preparation for shipping.

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BARBEAU ENTERPRISES INC

Be Seen First

eCommerce Specialist

Whippany, NJ · On-site

... E-commerce support ... Responsible for supporting sales staff by providing administrative, market pricing, and customer ...

Onewater Marine Inc

Ecommerce Support Manager

Tanner, AL · On-site

$23/hr

The eCommerce Support Manager will be primary point of contact for customers, interpreting and implementing customer instructions for the company to produce custom manufacturing products customer ...

BARBEAU ENTERPRISES INC

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eCommerce Specialist

Whippany, NJ · On-site

... E-commerce support ... Responsible for supporting sales staff by providing administrative, market pricing, and customer ...

Jimmy Jazz

E-Commerce Manager

Secaucus, NJ

He/she will manage the ecommerce support team as well as the day-to-day tasks for the ecommerce department. Additional responsibilities include, email marketing, Website QA, Functionality Testing ...

AliMed

eCommerce Marketplace Specialist

Dedham, MA · Hybrid

The eCommerce Marketplace Specialist will support the growth and performance of AliMed's eCommerce and marketplace channels, with a primary focus on Amazon marketplace management and optimization.

AliMed Inc.

eCommerce Marketplace Specialist

Dedham, MA · On-site

$85K - $100K/yr

The eCommerce Marketplace Specialist will support the growth and performance of AliMed's eCommerce and marketplace channels, with a primary focus on Amazon marketplace management and optimization.

RaceChoice LLC

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E-Commerce & Amazon Marketplace Specialist

Middletown, CT · On-site

$45K - $60K/yr

This role is based primarily out of RaceChoice, with some overlapping e-commerce responsibilities supporting our sister company, GoFast Solutions -- a 12-volt car audio and accessories distributor ...

eCommerce

Director of Ecommerce

Concord, NC · Hybrid

SOUTHEAST USA - With more than 100 ecommerce searches each year, EcommerceRecruiter.com is the ... support, and how to measure ROI rigorously. International growth is on the table, starting with ...

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Ecommerce Support information

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How much do ecommerce support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ecommerce support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

How does an Ecommerce Support professional typically collaborate with other departments to resolve customer issues?

Ecommerce Support professionals often work closely with teams such as fulfillment, IT, and product management to address customer concerns efficiently. For example, they may coordinate with the warehouse team to resolve shipping delays or partner with IT to troubleshoot website or payment issues. Clear communication and prompt information sharing are key to ensuring customer satisfaction and seamless operations. This collaborative environment helps Ecommerce Support staff quickly escalate and resolve complex issues while gaining valuable cross-functional experience.

What is the difference between Ecommerce Support vs Customer Service Representative?

AspectEcommerce SupportCustomer Service Representative
Required CredentialsBasic technical knowledge, familiarity with ecommerce platformsCommunication skills, customer service experience
Work EnvironmentOnline, ecommerce platforms, remote or officeCall centers, retail stores, remote or office
Employer & Industry UsageOnline retail, ecommerce companiesVarious industries including retail, services
Common Search & ComparisonFocus on online shopping issues, platform supportGeneral customer inquiries, service issues

While both roles involve assisting customers, Ecommerce Support specializes in resolving technical issues related to online shopping platforms and ecommerce transactions. Customer Service Representatives handle a broader range of customer inquiries across various industries. Ecommerce Support requires specific platform knowledge, whereas Customer Service Representatives focus on communication skills and general customer care.

What is an Ecommerce Support specialist?

An Ecommerce Support specialist is a professional who assists customers with their online shopping experience by handling inquiries, resolving issues related to orders, payments, returns, and providing product information. They work to ensure customer satisfaction by communicating through email, chat, or phone and may also troubleshoot website or account problems. Additionally, Ecommerce Support specialists may help improve online store processes by gathering feedback and collaborating with other departments.

What are the key skills and qualifications needed to thrive as an Ecommerce Support professional, and why are they important?

To thrive as an Ecommerce Support professional, you need strong customer service skills, problem-solving abilities, and familiarity with online retail processes, often supported by prior experience in ecommerce or customer support roles. Proficiency with ecommerce platforms (like Shopify or Magento), CRM systems, and ticketing tools such as Zendesk is typically required. Excellent communication, patience, and multitasking abilities help you manage customer inquiries and resolve issues efficiently. These skills ensure smooth online shopping experiences, foster customer loyalty, and help maintain high service standards in a competitive digital marketplace.
More about Ecommerce Support jobs
What cities are hiring for Ecommerce Support jobs? Cities with the most Ecommerce Support job openings:
What states have the most Ecommerce Support jobs? States with the most job openings for Ecommerce Support jobs include:
What job categories do people searching Ecommerce Support jobs look for? The top searched job categories for Ecommerce Support jobs are:
Ecommerce Support jobs near you
Infographic showing various Ecommerce Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

E-Commerce Support Administrator

Wise Snacks

Moonachie, NJ • On-site

$20.50 - $25.25/hr

Full-time

Posted 2 days ago

Job description

The E-commerce Support Administrator role is responsible for the support of the Ecommerce function at the branch level including printing and transmitted orders through preparation for shipping.
Support entire e-commerce function at branch level
  • Print out all e-commerce orders
  • Create a picklist of products necessary to fulfill orders
  • Package product, check quality and prepare for shipping
  • Prepare all packages for UPS pick up daily
  • Generate shipping labels for all deliveries
  • Key all orders into handheld device to generate the sale

Communicates daily results to branch management
  • Perform end of day functions to transmit all handheld orders into WEB snack system
  • Manage shipping supplies and inform Management when supplies need to be ordered

Education & Experience
Requirements :
  • 1-3 years experience supporting a sales /distribution team with the order fulfillment process
  • 1-3 years of Administrative Support in a supply chain environment
  • Intermediate level experience prioritizing tasks / demonstrated time management
  • High School or GED
  • Microsoft office experience

Preferred :
  • Food/Beverage Distribution experience
  • E-Commerce support experience

About Wise: Wise Foods Inc. is a leading producer of salty snacks with a long heritage. Founded in 1921, Wise is a brand of tradition and authenticity that consumers have come to know and trust over the last 100 years. Since our inception, our iconic brand has symbolized great tasting snacks for many generations of consumers including potato chips; cheese flavored baked and fried corn snacks, tortilla chips, pretzels, popcorn, corn chips, onion rings and other assorted snacks. We market our products under some of the most recognizable brand names in the salty snack industry, including Wise, Cheez Doodles, New York Deli, Bravos and Deep River. We also produce private label products for a number of retailers. Products are distributed using a direct-store-door delivery and merchandising system and sold in major grocery retailers, neighborhood markets and urban bodegas, as well as established retailers in the mass, convenience store, drug, food service and club channels. Wise Foods is fully owned by Arca Continental, the second largest Coca-Cola bottler in Latin America and one of the largest in the world. We invite you to explore growing your career with Wise! To search for other job opportunities, go to

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