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Ecommerce Support Jobs in Georgia (NOW HIRING)

Futurewave Systems

Ecommerce Developer

Roswell, GA

Another large portion of the job will be to support and upgrade our existing client and company websites. The Ecommerce Developer/Programmer will be working on daily basis with other developers on a ...

HANSGROHE

eCommerce Merchandising Analyst

Alpharetta, GA · On-site

$80K - $100K/yr

Alpharetta, GA (Hansgrohe USA) Department: eCommerce Job Purpose The eCommerce Merchandising Analyst plays a critical role in supporting the growth and performance of Hansgrohe's eCommerce business ...

Nourison

Ecommerce Operations Specialist

Calhoun, GA · On-site

We are looking for an E-Commerce Operations Specialist that is very detailed oriented, takes pride ... Tableau experience a plus * 2-3 years of experience in customer support/experience * Strong ...

BIC

Manager, Ecommerce Merchandising & AI

Atlanta, GA · On-site

The Manager, Ecommerce Merchandising & AI is responsible for leading BIC's digital content strategy and execution across North America's ecommerce landscape, supporting a diverse portfolio of ...

Yamaha

eCommerce Product Manager

Kennesaw, GA

Perform other duties as required to support the digital transformation of YMUS commerce operations. Decision Making: * Autonomy over day-to-day product decisions on the eCommerce platform, including ...

CorDx

Procurement Manager (E-commerce)

Atlanta, GA · On-site

Develop and implement procurement strategies that support the e-commerce division's goals and objectives. * Analyze market trends and supplier capabilities to identify opportunities for cost savings ...

CorDx

Procurement Manager (E-commerce)

Atlanta, GA · On-site

Develop and implement procurement strategies that support the e-commerce division's goals and objectives. * Analyze market trends and supplier capabilities to identify opportunities for cost savings ...

CorDx

Procurement Manager (E-commerce)

Atlanta, GA

Develop and implement procurement strategies that support the e-commerce division's goals and objectives. * Analyze market trends and supplier capabilities to identify opportunities for cost savings ...

Socket.dev

Senior Director, Ecommerce

Atlanta, GA · On-site

$129 - $207/hr

This requires understanding emerging areas of Ecommerce and incorporating those insights into ... Monetary assistance and support for Adoption, Surrogacy and Fertility * Monetary assistance and ...

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All JobsEcommerce Support JobsEcommerce Support Jobs in Georgia

Ecommerce Support information

See Georgia salary details

$9

$15

$22

How much do ecommerce support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for ecommerce support in Georgia is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.26 per hour, depending on experience, location, and employer.

How does an ecommerce support professional typically collaborate with other departments to resolve customer issues?

Ecommerce Support professionals often work closely with teams such as fulfillment, IT, and product management to address customer concerns efficiently. For example, they may coordinate with the warehouse team to resolve shipping delays or partner with IT to troubleshoot website or payment issues. Clear communication and prompt information sharing are key to ensuring customer satisfaction and seamless operations. This collaborative environment helps Ecommerce Support staff quickly escalate and resolve complex issues while gaining valuable cross-functional experience.

What is the difference between Ecommerce Support vs Customer Service Representative?

AspectEcommerce SupportCustomer Service Representative
Required CredentialsBasic technical knowledge, familiarity with ecommerce platformsCommunication skills, customer service experience
Work EnvironmentOnline, ecommerce platforms, remote or officeCall centers, retail stores, remote or office
Employer & Industry UsageOnline retail, ecommerce companiesVarious industries including retail, services
Common Search & ComparisonFocus on online shopping issues, platform supportGeneral customer inquiries, service issues

While both roles involve assisting customers, Ecommerce Support specializes in resolving technical issues related to online shopping platforms and ecommerce transactions. Customer Service Representatives handle a broader range of customer inquiries across various industries. Ecommerce Support requires specific platform knowledge, whereas Customer Service Representatives focus on communication skills and general customer care.

Does ecommerce support pay well?

Ecommerce support roles typically offer average to above-average wages depending on experience, location, and company size. Entry-level positions may start at minimum wage, while experienced support specialists or those with technical skills can earn higher salaries, especially in competitive markets or with certifications. Overall, pay varies but can be considered reasonable within the customer service and technical support fields.

What is an ecommerce support?

An Ecommerce Support specialist is a professional who assists customers with their online shopping experience by handling inquiries, resolving issues related to orders, payments, returns, and providing product information. They work to ensure customer satisfaction by communicating through email, chat, or phone and may also troubleshoot website or account problems. Additionally, Ecommerce Support specialists may help improve online store processes by gathering feedback and collaborating with other departments.

What are the key skills and qualifications needed to thrive as an ecommerce support professional?

To thrive as an Ecommerce Support professional, you need strong customer service skills, problem-solving abilities, and familiarity with online retail processes, often supported by prior experience in ecommerce or customer support roles. Proficiency with ecommerce platforms (like Shopify or Magento), CRM systems, and ticketing tools such as Zendesk is typically required. Excellent communication, patience, and multitasking abilities help you manage customer inquiries and resolve issues efficiently. These skills ensure smooth online shopping experiences, foster customer loyalty, and help maintain high service standards in a competitive digital marketplace.
What are popular job titles related to Ecommerce Support jobs in Georgia? For Ecommerce Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Ecommerce Support jobs in Georgia look for? The top searched job categories for Ecommerce Support jobs in Georgia are:
Ecommerce Support jobs near you
Infographic showing various Ecommerce Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,653 per year, or $15.7 per hour.

Ecommerce Developer

Futurewave Systems

Roswell, GA

Full-time

Retirement

Re-posted 16 days ago

Job description

Company Description

Founded in 2006, Futurewave Systems is a minority owned boutique, STAFFING & PROFESSIONAL SERVICES PROVIDER headquartered in Atlanta, GA. We are a GLOBAL NETWORK of proven industry professionals demonstrating the fastest fulfillment rate of high tech professionals for Fortune 500 Companies. 

Job Description

Our client is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably.

This successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Florida, Georgia, Ohio, Washington and Oklahoma. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. 

We are currently looking to hire a Ecommerce Developer/Programmer (3+ years experience)

This is a Position for the Roswell, GA Office. No telecommuting.

The Ecommerce Developer/Programmer needs to be someone who has knowledge of programming. The main responsibility of this position will be to create e-commerce websites based on client specifications. Another large portion of the job will be to support and upgrade our existing client and company websites.

The Ecommerce Developer/Programmer will be working on daily basis with other developers on a wide range of various projects.

Qualifications

SKILL QUALIFICATIONS:

- Programming Skills in Coldfusion

- Experience with HTML, JavaScript, CSS

- Experience working with relational databases

- Experience with ecommerce

- Strong Communication Skills

- Creative, Innovative Individual

- Ability to multi-task

Nice to have:

- Knowledge of Search Engine Optimization

- Experience with XML, Ajax and JSON

We offer Competitive Salary, Benefits, 401(k)

Additional Information

Permanent, Direct-Hire

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