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Walmart Chat Jobs (NOW HIRING)

(USA) Software Engineer III

Lowell, AR · On-site

$90K - $180K/yr

They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

Principal, Software Engineer

Lowell, AR · On-site

$110K - $220K/yr

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

(USA) Software Engineer III

Rogers, AR · On-site

$90K - $180K/yr

They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

Principal, Software Engineer

Gravette, AR · On-site

$110K - $220K/yr

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

(USA) Software Engineer III

Gravette, AR · On-site

$90K - $180K/yr

They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

(USA) Software Engineer III

Decatur, AR · On-site

$90K - $180K/yr

They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

(USA) Software Engineer III

Johnson, AR · On-site

$90K - $180K/yr

They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Principal, Software Engineer

Noel, MO · On-site

$110K - $220K/yr

They design scalable voice, chat, and routing workflows, manage the NICE InContact platform, and ... About Walmart Global Tech Imagine working in an environment where one line of code can make life ...

Showing results 41-60

Walmart Chat information

See salary details

$28.5K

$72.8K

$119K

How much do walmart chat jobs pay per year?

As of Aug 7, 2026, the average yearly pay for walmart chat in the United States is $72,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $83,500.00 per year, depending on experience, location, and employer.

What is a Walmart Chat Associate?

A Walmart Chat Associate is a customer service representative who assists customers through Walmart's online chat platform. Their primary role is to answer questions, help with online orders, resolve issues, and provide information about Walmart's products and services. They work remotely or in-office, using digital communication tools to ensure a positive customer experience. Strong communication skills and knowledge of Walmart’s offerings are essential for this position.

What is the difference between Walmart Chat vs Walmart Customer Service Associate?

AspectWalmart ChatWalmart Customer Service Associate
Primary RoleOnline customer support via chat platformIn-store customer assistance and checkout support
Work EnvironmentRemote, computer-basedPhysical retail store
Required SkillsCommunication, problem-solving, tech proficiencyCustomer service, product knowledge, interpersonal skills
Common CertificationsNone required, but customer service experience helpful

Walmart Chat roles focus on providing online support through chat platforms, often remotely, while Walmart Customer Service Associates work directly in stores assisting customers face-to-face. Both roles require strong communication skills, but the work environments and daily tasks differ significantly.

What are some common challenges faced by Walmart Chat Associates when assisting customers online?

Walmart Chat Associates often encounter challenges such as handling a high volume of customer inquiries during peak shopping times and resolving complex issues without face-to-face interaction. They must quickly interpret customer needs, navigate multiple internal systems, and provide accurate information while maintaining a friendly tone. Balancing speed with thoroughness, especially when dealing with sensitive concerns like order problems or returns, is crucial. Strong communication skills and adaptability help associates succeed in this dynamic environment.

How do I become a Walmart chat support agent?

To become a Walmart chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or chat platforms. The application process involves submitting an online application, completing assessments, and participating in interviews. Training is provided to familiarize new agents with Walmart's systems and policies.

How do I get into Walmart chat?

To access Walmart chat support, visit the Walmart Help Center on their website and click on the 'Chat with us' option, which is typically available during customer service hours. You may need to log into your account or provide order details to start a chat session with a representative.

What are the key skills and qualifications needed to thrive as a Walmart Chat Associate?

To thrive as a Walmart Chat Associate, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer literacy is typically required. Outstanding communication, patience, and a calm demeanor are essential soft skills for effectively resolving customer inquiries online. These competencies ensure efficient, positive customer interactions that support Walmart's reputation and operational goals.
More about Walmart Chat jobs
What are the most commonly searched types of Walmart Chat jobs? The most popular types of Walmart Chat jobs are:
What states have the most Walmart Chat jobs? States with the most job openings for Walmart Chat jobs include:
Infographic showing various Walmart Chat job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $72,781 per year, or $35 per hour.

(USA) Software Engineer III

Walmart

Lowell, AR • On-site

$90K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,364 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary... What you'll do...Role summary:
As a Software Engineer III, you will contribute to the design and development of scalable software solutions by collaborating with cross-functional teams including product management and user experience. This role involves troubleshooting complex issues, performing root cause analysis, and delivering high-quality code aligned with business requirements. You will manage project tasks, support continuous integration and deployment, and provide technical guidance to small engineering groups. The position demands strong problem-solving skills, adherence to coding standards, and a commitment to delivering sustainable, efficient software that meets organizational goals and enhances operational performance.
About the team:
The Contact Center Engineering team develops and maintains platforms that enable seamless customer support experiences. They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure high reliability across interactions. By optimizing solutions, the team supports efficient service delivery through agents and automation. Their work drives fast, consistent, and reliable communication within the contact center ecosystem, enhancing operational performance and customer satisfaction. The team emphasizes technical excellence, collaboration, and continuous improvement to address evolving business needs and deliver robust, scalable software solutions.
What you'll do:
  • Analyze and scope business and technical requirements to support agile development processes.
  • Develop, configure, and maintain software components ensuring scalability, availability, and maintainability.
  • Write clean, minimalistic code following coding standards and best practices across multiple languages and platforms.
  • Build automation scripts to streamline continuous integration and delivery pipelines.
  • Implement telemetry and security features to meet compliance and performance standards.
  • Create and execute test cases to identify defects and ensure code quality.
  • Monitor application performance, troubleshoot issues, and perform maintenance activities.
  • Collaborate with stakeholders to align solutions with business objectives and technical needs.

What you'll bring:
  • Proven expertise in object-oriented programming and coding standards using languages such as JavaScript, Python, or C.
  • Strong knowledge of agile methodologies, including requirement scoping, user story creation, and iterative development.
  • Experience with continuous integration and continuous delivery (CI/CD) pipelines, automation scripting, and telemetry implementation.
  • Ability to analyze and troubleshoot defects, perform root cause analysis, and apply corrective actions effectively.
  • Familiarity with software testing strategies, tools, and quality assurance processes.
  • Technical acumen in platform design, API development, and component services.
  • Commitment to delivering scalable, maintainable, and secure software solutions aligned with business objectives.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 2 years’ experience in software engineering or related area.
Option 2: 4 years’ experience in software engineering or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Masters: Computer Science Primary Location... 2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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