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Ebay Customer Service Jobs (NOW HIRING)

eBay, Inc.

GM, VAS Partnerships

Austin, TX · On-site

About Value Added Services (VAS) Value Added Services (VAS) extend eBay's core marketplace experience by adding services that increase convenience, peace of mind, and expertise for our customers. VAS ...

eBay, Inc.

Sr. Product Manager - Seller Payments

Austin, TX · On-site

$119K - $157K/yr

... how customers engage with eBay. You will work at the intersection of payments, commerce, and financial services - operating at the scale and complexity of one of the world's largest global ...

eBay, Inc.

DoD SkillBridge - Honor Role

San Jose, CA · On-site

$121K - $162K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

eBay

MTS-2, Android Engineer

Portland, ME · On-site

$136K - $228K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

Adorama

Customer Service Associate - Used Trades

New York, NY · On-site

$15.75 - $22/hr

Support inquiries related to Trades, Website, Amazon, and eBay orders * Maintain accuracy and ... Support off-site customer service team inquiries and information requests * Monitor and respond to ...

eBay, Inc.

Indirect Tax Manager, Americas

Austin, TX · On-site

$104K - $137K/yr

Partner effectively with collaborators across eBay and its subsidiaries, including Tax Product, Engineering, Legal, Accounting, Finance, Customer Service, and other business functions. * Lead ...

Ebay

Product Marketing Manager

San Jose, CA · On-site

$114K - $153K/yr

Ebay Product Marketing Leader At eBay, we're more than a global ecommerce leader we're changing the ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

eBay, Inc.

Payments & FS Reg Counsel

Austin, TX · On-site

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... The role will lead legal architecture for eBay's financial services and regulatory aspects in M&A ...

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Ebay Customer Service information

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How much do ebay customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for ebay customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an eBay Customer Service?

An eBay Customer Service job involves assisting buyers and sellers with their inquiries, resolving issues related to transactions, and ensuring a smooth marketplace experience. Responsibilities may include answering questions about listings, handling disputes, processing refunds or returns, and providing technical support. Strong communication, problem-solving skills, and familiarity with eBay's policies are essential for this role.

What are the primary responsibilities of an eBay Customer Service?

As an eBay Customer Service representative, your main responsibilities include assisting buyers and sellers with account issues, order inquiries, returns, and dispute resolution. You are expected to communicate through various channels such as email, chat, or phone, and document interactions accurately in the appropriate systems. You may also educate users on eBay policies and troubleshoot technical issues related to the platform. Working in this role often involves collaborating with other customer support team members and sometimes with specialized departments to resolve complex cases efficiently.

What are the key skills and qualifications needed to thrive in the eBay Customer Service position, and why are they important?

To thrive as an eBay Customer Service representative, you need strong communication skills, problem-solving abilities, and experience with online marketplaces or customer service roles, often supported by a high school diploma or equivalent. Familiarity with eBay's platform, CRM systems, and ticketing tools like Zendesk or Salesforce is highly beneficial. Patience, adaptability, and a customer-oriented attitude allow individuals to excel in resolving buyer and seller concerns. These skills ensure customer satisfaction, swift issue resolution, and contribute to positive feedback and platform trust.

Does eBay have a customer service team?

eBay has a dedicated customer service team that assists buyers and sellers with issues related to transactions, account management, and disputes. Customer service representatives typically provide support through the eBay Help Center, live chat, or phone, and familiarity with eBay policies and tools is important for eBay customer service roles.

Does eBay have work from home jobs?

eBay Customer Service roles often offer remote work options, especially for positions involving online support and communication tools. These jobs typically require good communication skills, computer proficiency, and sometimes specific software knowledge, with flexible or scheduled hours depending on the role. Candidates should review current job postings for remote opportunities and specific requirements.
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Ebay Customer Service jobs near you
Infographic showing various Ebay Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sales Support / Customer Service - eCommerce

Forest Park, IL • On-site

BODY BUILDERS DISCOUNT OUTLET INC
See more jobs at BODY BUILDERS DISCOUNT OUTLET INCexternal

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Description

Fitness Factory makes purchasing home and commercial fitness equipment fast, easy, convenient, and affordable. Our products play an immense role in changing, influencing, and enhancing the lives of our customers. 


Our established company with a more than 35-year history of success is growing. We are seeking a Sales Support / Customer Service professional to work with our eCommerce sales team in our Forest Park, IL office.


You may be the ideal candidate if:  

  • You have a strong desire to help others
  • You relish the opportunity to solve problems 
  • You are passionate about working as part of a team to achieve common goals
  • You are determined to see tasks through to completion 

Responsibilities include but are not limited to: 

  • Respond to and solve customer service issues through email, web chat, Amazon, eBay and phone 
  • Manage and process daily orders within our ERP system, ensuring seamless transfer from e-commerce platforms to the shipping warehouse
  • Answer live support calls
  • Manage backorders
  • File traces and claims with shipping companies
  • Call and email customers if additional information is required to fulfill their order
  • Assist sales team with post-sales support

General Qualifications: 

  • Willing to adapt and learn 
  • Excited to work directly with end customers on the phone
  • Strong desire to solve problems with the least touches possible
  • Average to strong typing skills
  • Ability to proficiently navigate Microsoft Office and multiple online marketplace platforms
  • Ability to work on-site in office, 5 days per week
  • Positive attitude 

Preferred Qualifications:

  • Prior customer service experience
  • Fitness-minded lifestyle and passion a plus
  • Experience with online marketplaces such as Amazon and eBay

Benefits: 

  • Compensation including both base hourly pay and bonus 
  • Employee discount 
  • On-site workout facilities

Full-time Employee Benefits: 

  • Competitive health insurance (medical, dental, vision) 
  • 401(k) 
  • Profit Sharing 
  • Paid Time Off (PTO) 

Apply