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Ebay Customer Service Jobs (NOW HIRING)

eBay, Inc.

Product Marketing- Shipping

Austin, TX · On-site

$92K - $160K/yr

... for eBay's sellers and buyers. This role will partner cross-functionally with product, design, research, analytics, marketing, communications, customer service, and sales / market teams. To be ...

eBay, Inc.

GM, VAS Partnerships

Austin, TX · On-site

About Value Added Services (VAS) Value Added Services (VAS) extend eBay's core marketplace experience by adding services that increase convenience, peace of mind, and expertise for our customers. VAS ...

eBay, Inc.

Senior AV Production Specialist

San Jose, CA · On-site

$19.50 - $26.75/hr

Customer experience and professionalism are paramount at eBay. A strong technical foundation combined with exceptional service mindset is key to success in this role. Who you are: * Proven experience ...

Indian Creations Corp

Be Seen First

E-Commerce Manager for Shopify, Etsy & eBay

Rockaway, NJ · On-site

Has experience with Shopify, Etsy, and eBay ... Understands e-commerce, online listings, inventory, and customer service *Has strong written ...

eBay, Inc.

DoD SkillBridge - Honor Role

San Jose, CA · On-site

$121K - $162K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

Lkqcorp

Customer Service Representative

Portland, OR · On-site

$20/hr

May require an understanding of eBay and eCommerce sites. * May generate sales/buys from online ... Sales or customer service experience, especially in a call center environment. * Bi-Lingual, ...

eBay, Inc.

Payments & FS Reg Counsel

Austin, TX · On-site

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... The role will lead legal architecture for eBay's financial services and regulatory aspects in M&A ...

eBay, Inc.

CRM Analytics Manager

San Jose, CA · On-site

$170K - $227K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... service reporting solutions that enable faster, more confident decision-making. * Optimize CRM ...

LKQ

Customer Service Representative

Portland, OR · On-site

$20/hr

May require an understanding of eBay and eCommerce sites. * May generate sales/buys from online ... Sales or customer service experience, especially in a call center environment. * Bi-Lingual, ...

New

eBay, Inc.

OFAC and Sanctions Analyst

Austin, TX · On-site

$71K - $123K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

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Ebay Customer Service information

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How much do ebay customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ebay customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the eBay Customer Service position, and why are they important?

To thrive as an eBay Customer Service representative, you need strong communication skills, problem-solving abilities, and experience with online marketplaces or customer service roles, often supported by a high school diploma or equivalent. Familiarity with eBay's platform, CRM systems, and ticketing tools like Zendesk or Salesforce is highly beneficial. Patience, adaptability, and a customer-oriented attitude allow individuals to excel in resolving buyer and seller concerns. These skills ensure customer satisfaction, swift issue resolution, and contribute to positive feedback and platform trust.

What is an eBay Customer Service?

An eBay Customer Service job involves assisting buyers and sellers with their inquiries, resolving issues related to transactions, and ensuring a smooth marketplace experience. Responsibilities may include answering questions about listings, handling disputes, processing refunds or returns, and providing technical support. Strong communication, problem-solving skills, and familiarity with eBay's policies are essential for this role.

What are the primary responsibilities of an eBay Customer Service?

As an eBay Customer Service representative, your main responsibilities include assisting buyers and sellers with account issues, order inquiries, returns, and dispute resolution. You are expected to communicate through various channels such as email, chat, or phone, and document interactions accurately in the appropriate systems. You may also educate users on eBay policies and troubleshoot technical issues related to the platform. Working in this role often involves collaborating with other customer support team members and sometimes with specialized departments to resolve complex cases efficiently.

Can you work for eBay customer service from home?

eBay customer service representatives can often work remotely, depending on the company's policies and the specific role. These positions typically require good communication skills, familiarity with customer service tools, and sometimes specific certifications or training. Remote work arrangements may vary by location and employer requirements.
More about Ebay Customer Service jobs
What cities are hiring for Ebay Customer Service jobs? Cities with the most Ebay Customer Service job openings:
What are the most commonly searched types of Ebay Customer Service jobs? The most popular types of Ebay Customer Service jobs are:
What states have the most Ebay Customer Service jobs? States with the most job openings for Ebay Customer Service jobs include:
What job categories do people searching Ebay Customer Service jobs look for? The top searched job categories for Ebay Customer Service jobs are:
Ebay Customer Service jobs near you
Infographic showing various Ebay Customer Service job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sustainability Associate (eBay Sales)

PCs for People

Denver, CO • On-site

$20.75 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Job Type
Full-time
Description
About PCs for People
PCs for People is a national nonprofit committed to digital inclusion and environmental sustainability. We provide affordable technology and internet access to individuals and families across the country, helping bridge the digital divide and empower communities.
About the Role
The Sustainability Associate plays a key role in maximizing the value of donated and decommissioned technology by preparing, listing, and selling refurbished IT hardware across multiple e-commerce platforms, with a strong emphasis on eBay seller operations and marketplace optimization. From identifying non-mission sustainability items to testing, photographing, researching, pricing, and creating high-quality eBay listings, this role is responsible for driving online sales while maintaining accurate inventory and ensuring an exceptional customer experience. The position requires hands-on experience as an eBay seller, including knowledge of best listing practices, search optimization, shipping workflows, customer service, and order management. Success in this role requires a detail-oriented, tech-savvy individual who thrives in a fast-paced warehouse environment and enjoys blending hands-on work with digital sales operations to maximize sales performance and inventory turnover.
Key Responsibilities
Inventory Management
  • Organize and stage tested IT equipment for online listing.
  • Sort and categorize incoming sustainability inventory in the warehouse
  • Maintain accurate inventory records and ensure items are properly labeled

Listing Preparation
  • Photograph IT hardware with attention to clarity and detail for online presentation.
  • Create compelling and accurate product listings across platforms such as eBay, and internal sales portals.
  • Enter detailed product data including specifications, condition, weights, and dimensions to support accurate shipping estimates.
  • Conduct basic product testing to verify functionality and condition. .
  • Draft listings for review and final posting.

Market Analysis
  • Research comparable products to determine competitive pricing strategies.
  • Monitor market trends and adjust listings to optimize visibility and sales.

Operational Support
  • Assist with packing and shipping sold items as needed.
  • Maintain a clean and organized workspace.
  • Perform additional duties as assigned.

Requirements
  • 1+ years e-Commerce/eBay Seller experience preferred
  • Basic understanding of consumer and/or enterprise-level IT hardware a plus
  • Excellent computer/internet experience
  • Strong analytical thinking, attention to detail, and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to photograph and upload accurate photos of items while maintaining a high aesthetic quality
  • Strong attention to detail
  • Passion for technology and continuous learning
  • Ability to meet deadlines and work independently in a fast-paced, changing environment
  • Must be flexible, self-motivated, and adaptable
  • Comfortable working in a general warehouse setting
  • Good organizational skills, attention to detail, and willingness to follow standard procedures.

What We Value
  • Genuine interest in people, technology, and digital equity
  • Compassionate, curious, and community-minded
  • Graceful under pressure and adaptable in dynamic situations
  • Collaborative teammate who brings energy and empathy to every interaction
  • Self-motivated and solutions-oriented thinker
  • Previous networking and/or installation experience highly desirable

Physical Requirements
  • Prolonged periods of sitting or standing at a workstation or service counter
  • Ability to frequently lift or move items up to 25 pounds, occasional lifting of up to 50 pounds
  • Frequent use of computer, phone, and other office equipment
  • Capability to communicate clearly in person, by phone, and over digital platforms
  • Frequent bending, kneeling, crouching, and reaching
  • Capability to work in various indoor non temperature controlled environments
  • Manual dexterity to handle tools, and small components
  • Extended periods of walking or standing throughout the workday
  • Visual acuity to read labels and perform detailed tasks
  • Willingness to adhere to physical safety protocols

We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment.
Compensation & Total Rewards
At PCs for People, we are committed to providing fair, equitable, and transparent compensation. The final base salary offer for this role will be determined based on a variety of factors, including the candidate's specific geographic location, relevant skills, specialized experience, and education or certifications.
In addition to base pay, PCs for People offers a comprehensive benefits package designed to support your total well-being:
  • Health & Wellness: Comprehensive medical, dental, and vision insurance options.
  • Retirement: A 401(k) plan with a 100% match on the first 3% deferred and 50% match on the next 2% deferred.
  • Time Off: Vacation and Paid Sick Leave accrued based on hours worked, plus 12 paid company holidays.

EEO Statement
We are committed to creating a diverse and inclusive workplace. PCs for People provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Description
$20.75 - $21.75

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