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Ebay Customer Service Jobs (NOW HIRING)

eBay, Inc.

Director, GM, Brand Advertising

New York, NY · On-site

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... Work closely with eBay Ads, Performance Advertising, and other Services lines of business to design ...

eBay, Inc.

Business Operations Mgr, Vehicles

Draper, UT · On-site

$71K - $123K/yr

... customers, our company, and our planet. About Vehicles eBay is reinventing how people buy and sell ... customer service, and other teams to drive progress and deliver results. You'll also build the ...

eBay, Inc.

Sr. Product Marketing Manager

Bellevue, WA · On-site

$154K - $206K/yr

... for eBay's sellers and buyers. This role will partner cross-functionally with product, design, research, analytics, marketing, communications, customer service, and sales / market teams. To be ...

eBay, Inc.

Sr. Software Engineer, Agentic AI

Austin, TX · On-site

$118K - $205K/yr

We are the Customer Service Technology (CS Tech) organization at eBay! We are building the next generation of agentic AI systems that empower millions of buyers and sellers worldwide. Our vision is ...

eBay, Inc.

GM, VAS Partnerships

Austin, TX · On-site

About Value Added Services (VAS) Value Added Services (VAS) extend eBay's core marketplace experience by adding services that increase convenience, peace of mind, and expertise for our customers. VAS ...

eBay, Inc.

Business Acceleration Manager

Draper, UT · On-site

... and customer-centricity-eBay is the place for you. Context Vehicles have long been a key growth ... service of US Vehicles growth ambitions. Qualifications * 4+ years of experience in category ...

eBay, Inc.

DoD SkillBridge - Honor Role

San Jose, CA · On-site

$121K - $162K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

eBay, Inc.

Sr. Director, Scale & Enablement

San Jose, CA · On-site

$276K - $289K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

eBay, Inc.

Senior AV Production Specialist

San Jose, CA · On-site

$19.50 - $26.75/hr

Customer experience and professionalism are paramount at eBay. A strong technical foundation combined with exceptional service mindset is key to success in this role. Who you are: * Proven experience ...

eBay, Inc.

OFAC and Sanctions Analyst

Austin, TX · On-site

$71K - $123K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

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Ebay Customer Service information

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How much do ebay customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for ebay customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much does a customer operations specialist make at eBay?

A Customer Operations Specialist at eBay typically earns around $40,000 to $55,000 annually, depending on experience and location. The role involves handling customer inquiries, using tools like Zendesk, and may require shift work or weekend hours.

What are the key skills and qualifications needed to thrive in the Ebay Customer Service position, and why are they important?

To thrive as an eBay Customer Service representative, you need strong communication skills, problem-solving abilities, and experience with online marketplaces or customer service roles, often supported by a high school diploma or equivalent. Familiarity with eBay's platform, CRM systems, and ticketing tools like Zendesk or Salesforce is highly beneficial. Patience, adaptability, and a customer-oriented attitude allow individuals to excel in resolving buyer and seller concerns. These skills ensure customer satisfaction, swift issue resolution, and contribute to positive feedback and platform trust.

How hard is it to get a job at eBay?

Getting a customer service position at eBay typically requires relevant communication skills, experience with online platforms, and sometimes prior customer support experience. The hiring process often involves submitting an application, completing assessments, and participating in interviews, with competition varying based on the role and location.

What is an eBay Customer Service job?

An eBay Customer Service job involves assisting buyers and sellers with their inquiries, resolving issues related to transactions, and ensuring a smooth marketplace experience. Responsibilities may include answering questions about listings, handling disputes, processing refunds or returns, and providing technical support. Strong communication, problem-solving skills, and familiarity with eBay's policies are essential for this role.

What are the primary responsibilities of an eBay Customer Service representative?

As an eBay Customer Service representative, your main responsibilities include assisting buyers and sellers with account issues, order inquiries, returns, and dispute resolution. You are expected to communicate through various channels such as email, chat, or phone, and document interactions accurately in the appropriate systems. You may also educate users on eBay policies and troubleshoot technical issues related to the platform. Working in this role often involves collaborating with other customer support team members and sometimes with specialized departments to resolve complex cases efficiently.

Does eBay have customer service anymore?

eBay Customer Service is still available to assist buyers and sellers with issues related to transactions, account management, and disputes. Customers can access support through the Help Center, messaging, or phone support, and representatives are available during specified hours to resolve concerns efficiently.

Can you work for eBay from home?

eBay customer service roles can often be performed remotely, allowing employees to work from home. These positions typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or equipment. Availability of remote work may vary based on the company's policies and the specific role.
More about Ebay Customer Service jobs
What cities are hiring for Ebay Customer Service jobs? Cities with the most Ebay Customer Service job openings:
What are the most commonly searched types of Ebay Customer Service jobs? The most popular types of Ebay Customer Service jobs are:
What states have the most Ebay Customer Service jobs? States with the most job openings for Ebay Customer Service jobs include:
What job categories do people searching Ebay Customer Service jobs look for? The top searched job categories for Ebay Customer Service jobs are:
Ebay Customer Service jobs near you
Infographic showing various Ebay Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 10% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sales Support / Customer Service - eCommerce

BODY BUILDERS DISCOUNT OUTLET INC

Forest Park, IL

$16.75 - $21.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Description

Fitness Factory makes purchasing home and commercial fitness equipment fast, easy, convenient, and affordable. Our products play an immense role in changing, influencing, and enhancing the lives of our customers. 


Our established company with a more than 35-year history of success is growing. We are seeking a Sales Support / Customer Service professional to work with our eCommerce sales team in our Forest Park, IL office.


You may be the ideal candidate if:  

  • You have a strong desire to help others
  • You relish the opportunity to solve problems 
  • You are passionate about working as part of a team to achieve common goals
  • You are determined to see tasks through to completion 

Responsibilities include but are not limited to: 

  • Respond to and solve customer service issues through email, web chat, Amazon, eBay and phone 
  • Manage and process daily orders within our ERP system, ensuring seamless transfer from e-commerce platforms to the shipping warehouse
  • Answer live support calls
  • Manage backorders
  • File traces and claims with shipping companies
  • Call and email customers if additional information is required to fulfill their order
  • Assist sales team with post-sales support

General Qualifications: 

  • Willing to adapt and learn 
  • Excited to work directly with end customers on the phone
  • Strong desire to solve problems with the least touches possible
  • Average to strong typing skills
  • Ability to proficiently navigate Microsoft Office and multiple online marketplace platforms
  • Ability to work on-site in office, 5 days per week
  • Positive attitude 

Preferred Qualifications:

  • Prior customer service experience
  • Fitness-minded lifestyle and passion a plus
  • Experience with online marketplaces such as Amazon and eBay

Benefits: 

  • Compensation including both base hourly pay and bonus 
  • Employee discount 
  • On-site workout facilities

Full-time Employee Benefits: 

  • Competitive health insurance (medical, dental, vision) 
  • 401(k) 
  • Profit Sharing 
  • Paid Time Off (PTO) 

Apply