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Ebay Customer Service Jobs (NOW HIRING)

eBay, Inc.

OFAC and Sanctions Analyst

Austin, TX · On-site

$71K - $123K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

eBay, Inc.

MTS-2, Android Engineer

Portland, OR · On-site

$136K - $228K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

Brand Addition

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Customer Service Representative - Promotional Merchandise Brand Addition is a global leader in the ... Google, Indeed, Edward Jones, Enterprise, eBay, Cadillac, Inter Parfums, and Clarins to name a few.

Brand Addition

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Customer Service Representative - Promotional Merchandise St. Louis, MO Brand Addition is a global ... Google, Indeed, Edward Jones, Enterprise, eBay, Cadillac, Inter Parfums, and Clarins to name a few.

Brand Addition

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Customer Service Representative - Promotional Merchandise St. Louis, MO Brand Addition is a global ... Google, Indeed, Edward Jones, Enterprise, eBay, Cadillac, Inter Parfums, and Clarins to name a few.

Brand Addition

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Customer Service Representative - Promotional Merchandise St. Louis, MO Brand Addition is a global ... Google, Indeed, Edward Jones, Enterprise, eBay, Cadillac, Inter Parfums, and Clarins to name a few.

Brand Addition

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Customer Service Representative - Promotional Merchandise St. Louis, MO Brand Addition is a global ... Google, Indeed, Edward Jones, Enterprise, eBay, Cadillac, Inter Parfums, and Clarins to name a few.

eBay, Inc.

Account Manager

Runnemede, NJ · On-site

$54K - $86K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... What you will accomplish: • Provide excellent customer service for clients at the direction of ...

eBay, Inc.

Sr. Director, Global Benefits

Draper, UT · On-site

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

eBay, Inc.

GitHub Enterprise Platform Engineer

San Jose, CA · On-site

$196K - $262K/yr

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and ... Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ...

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Ebay Customer Service information

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How much do ebay customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for ebay customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an eBay Customer Service?

An eBay Customer Service job involves assisting buyers and sellers with their inquiries, resolving issues related to transactions, and ensuring a smooth marketplace experience. Responsibilities may include answering questions about listings, handling disputes, processing refunds or returns, and providing technical support. Strong communication, problem-solving skills, and familiarity with eBay's policies are essential for this role.

What are the primary responsibilities of an eBay Customer Service?

As an eBay Customer Service representative, your main responsibilities include assisting buyers and sellers with account issues, order inquiries, returns, and dispute resolution. You are expected to communicate through various channels such as email, chat, or phone, and document interactions accurately in the appropriate systems. You may also educate users on eBay policies and troubleshoot technical issues related to the platform. Working in this role often involves collaborating with other customer support team members and sometimes with specialized departments to resolve complex cases efficiently.

What are the key skills and qualifications needed to thrive in the eBay Customer Service position, and why are they important?

To thrive as an eBay Customer Service representative, you need strong communication skills, problem-solving abilities, and experience with online marketplaces or customer service roles, often supported by a high school diploma or equivalent. Familiarity with eBay's platform, CRM systems, and ticketing tools like Zendesk or Salesforce is highly beneficial. Patience, adaptability, and a customer-oriented attitude allow individuals to excel in resolving buyer and seller concerns. These skills ensure customer satisfaction, swift issue resolution, and contribute to positive feedback and platform trust.

Does eBay have a customer service team?

eBay has a dedicated customer service team that assists buyers and sellers with issues related to transactions, account management, and disputes. Customer service representatives typically provide support through the eBay Help Center, live chat, or phone, and familiarity with eBay policies and tools is important for eBay customer service roles.

Does eBay have work from home jobs?

eBay Customer Service roles often offer remote work options, especially for positions involving online support and communication tools. These jobs typically require good communication skills, computer proficiency, and sometimes specific software knowledge, with flexible or scheduled hours depending on the role. Candidates should review current job postings for remote opportunities and specific requirements.
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Ebay Customer Service jobs near you
Infographic showing various Ebay Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

OFAC and Sanctions Analyst

Austin, TX • On-site

eBay, Inc.
See more jobs at eBay, Inc.external

$71K - $123K/yr

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

eBay rating

8.5

Company rating: 8.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

Job description

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
Looking for a company that inspires passion, courage, and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested, come join a purposeful community while mitigating unique and challenging regulatory risks in a dynamic space.
eBay Compliance seeks a highly motivated, creative, process- and data-driven individual with foundational project management experience. This role will perform a critical function supporting the Sanctions Compliance Program for the US and international marketplaces, with a core focus on supporting the integration of eBay subsidiaries. This is a specialist role that reports directly to the eBay Sanctions Director.
Are you ready to:
  • Support Subsidiary Integration: Assist in onboarding newly acquired companies and subsidiaries into the core eBay sanctions compliance framework, ensuring alignment of policies, screening protocols, and risk appetites.
  • Project Management: Track milestones, maintain project timelines, and coordinate cross-functional tasks related to sanctions system upgrades, audits, and integration timelines.
  • Systems & Calibration: Develop and maintain sanctions screening systems; assist in driving screening re-calibration and testing to minimize false positives.
  • Product Collaboration: Define and drive sanctions screening requirements in collaboration with the product management team to implement seamless compliance controls.
  • Risk Identification: Assist the business and newly integrated entities in identifying, understanding, and mapping Sanctions risk exposures.
  • Data Analysis: Analyze business and transactional data to identify trends, track integration progress, and assess potential Sanctions risks.
  • Escalation Review: Review and investigate critical issues from ongoing screening processes for potential Sanctions nexus.
Qualifications:
  • Experience: 2-4 years of compliance experience in fin-tech, e-commerce, start-ups, technology, or emerging financial services, with a strong focus on Sanctions program operations.
  • Project Management Skills: Proven experience tracking project achievements, managing documentation, and coordinating across multiple teams or business units.
  • Integration & Tooling: Hands-on experience or strong familiarity with sanctions screening tool requirements, testing, calibration, and system implementation.
  • Regulatory Knowledge: Solid understanding of OFAC and non-US Sanctions laws, regulations, and compliance requirements (including reporting and record retention).
  • Adaptability: Ability to thrive in a fast-paced, dynamic, and time-critical environment, particularly during corporate transitions and integrations.
  • Soft Skills: Strong interpersonal, communication, analytical, and problem-solving skills.
Benefits & Culture
Benefits are an essential part of your total compensation for the work you do every day. Whether you're single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn't just something we strive for, it is who we are, and part of what we do every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you can bring your unique self to work. To learn about eBay's Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/
Additional Details
The base pay range for this position is expected in the range below:
$71,600 - $123,400
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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