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Flex Time Wayfair Customer Service Jobs (NOW HIRING)

Wayfair

Seasonal Receiving Associate

Amlin, OH · On-site

$17 - $19/hr

Maintain visual standards required by Wayfair and Tanger Outlets. * Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory)

Wayfair

Assistant Store Manager, Joss & Main

Woburn, MA · On-site

$60K - $73K/yr

Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to ... customer service. * Bring a willingness to share innovative ideas and solutions to continuously ...

Michigan Staffing

Be Seen First

Customer Service Representative

Novi, MI · On-site

$50K - $60K/yr

This role is the perfect blend of Purchasing, Account Management, Customer Service and Logistics ... Flexible work schedule with flex time. * 20 paid vacation days the first full year of employment ...

Wayfair

Assistant Store Manager, Joss & Main

Woburn, MA · On-site

$60K - $73K/yr

Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to ... customer service. * Bring a willingness to share innovative ideas and solutions to continuously ...

TalentBurst, Inc.

Customer Service Coordinator II

Keene, NH

$17.75 - $23.25/hr

None Hours of work/work schedule/flex-time: 40 hours - Requires some flexibily/overtime when required based on load. Required Education: Bachelor in BA or similar. Preferred: • Customer Service ...

Wayfair

Warehouse Cherry Picker Operator

Aberdeen, MD · On-site

$20.50 - $22/hr

Potential for medical, dental, vision, 401 (k) match, and paid time off based on role type ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...

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How much do flex time wayfair customer service jobs pay per year?

As of Jul 7, 2026, the average yearly pay for flex time wayfair customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized technical support, such as Customer Service Managers or Technical Support Directors, with salaries reaching six figures. These positions typically require extensive experience, leadership skills, and industry knowledge, and may involve overseeing large teams or handling complex issues.

How much do Wayfair remote positions pay?

Wayfair remote customer service positions typically pay between $15 and $20 per hour, depending on experience and location. Compensation may also include benefits such as flexible schedules and training in customer service tools. Exact pay rates can vary based on role requirements and company policies.

What are some common challenges faced by Flex Time Wayfair Customer Service Representatives, and how can they be managed?

Flex Time Wayfair Customer Service Representatives often navigate fluctuating workloads and must adapt quickly to varying shift schedules. This flexibility can be challenging when balancing work with personal commitments or managing high call volumes during peak periods. Successful representatives prioritize strong time management and communication skills, proactively coordinating with supervisors and teammates when scheduling conflicts or high-demand periods arise. Utilizing Wayfair’s extensive training resources and support systems can also help new hires stay resilient and well-prepared for customer interactions.

Do Wayfair pay weekly or biweekly?

Flex Time Customer Service positions at Wayfair typically pay on a biweekly basis. Employees should review their specific pay schedule during onboarding or in their employee portal for confirmation.

What are the key skills and qualifications needed to thrive as a Flex Time Wayfair Customer Service representative, and why are they important?

To thrive as a Flex Time Wayfair Customer Service representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat tools, and proficiency in navigating multiple digital platforms are typically required. Patience, empathy, and adaptability are standout soft skills for building rapport and handling diverse customer inquiries. These skills and qualities are crucial for ensuring customer satisfaction, efficient issue resolution, and maintaining Wayfair’s service standards in a dynamic, remote environment.

Does Wayfair offer remote positions?

Flex Time Wayfair Customer Service positions are often available as remote roles, allowing employees to work from home. These roles typically require strong communication skills and familiarity with customer service tools, and they may offer flexible schedules. Availability of remote work can vary based on the specific position and company policies.

What is the difference between Flex Time Wayfair Customer Service vs Flex Time Amazon Customer Service?

AspectFlex Time Wayfair Customer ServiceFlex Time Amazon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, flexible hours, customer support via phone/email/chatRemote, flexible hours, customer support via phone/email/chat
Employer & IndustryWayfair, e-commerce furniture and home goodsAmazon, e-commerce retail

Both roles involve remote customer service with similar credentials and work environments. The main difference lies in the employer and product focus, with Wayfair specializing in furniture and home goods, while Amazon covers a broader range of products. Candidates should consider their product knowledge preferences and familiarity with each company's platform when choosing between the two.

What are Flex Time Wayfair Customer Service jobs?

Flex Time Wayfair Customer Service jobs are positions at Wayfair that offer flexible scheduling options for customer service representatives. Employees in these roles assist customers with inquiries, orders, returns, and product information, typically via phone, chat, or email. The 'flex time' aspect allows workers to choose shifts or adjust their schedules to better fit personal needs, making it ideal for those seeking work-life balance or part-time hours. These positions often require strong communication skills and the ability to handle a variety of customer concerns professionally.
More about Flex Time Wayfair Customer Service jobs
What cities are hiring for Flex Time Wayfair Customer Service jobs? Cities with the most Flex Time Wayfair Customer Service job openings:
What states have the most Flex Time Wayfair Customer Service jobs? States with the most job openings for Flex Time Wayfair Customer Service jobs include:
What job categories do people searching Flex Time Wayfair Customer Service jobs look for? The top searched job categories for Flex Time Wayfair Customer Service jobs are:
Flex Time Wayfair Customer Service jobs near you
Infographic showing various Flex Time Wayfair Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Seasonal Receiving Associate

Seasonal Receiving Associate

Wayfair

Amlin, OH • On-site

$17 - $19/hr

Part-time

Vision, Retirement

Re-posted 5 days ago

Wayfair rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

29th of 58 rated furniture retailers

Job description

***Note: This is a seasonal part time role Located in Dublin, Ohio ****

Come join the team that is reinventing home! Wayfair is hiring an Ops & Visual Associate for our returns Outlet retail store! If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career. While this is a temporary position, we may offer opportunities to individuals who demonstrate a positive attitude and a strong work ethic, upholding Wayfair standards at all times.

The base pay for this position is $17 per hour.

Hours: 20 hours per week

Weekends and dayshift availability is required for this role. 
 

Store hours: 

Monday -Saturday: 10am -8pm

Sunday: 11AM-7PM


Benefits to building a home for your career with Wayfair: 
  • Growth opportunities (Conversions, Promotions, and more!)
  • Generous Employee Discount of up to 30% off (Discounts may vary by product type)
  • 401(k) with company match
  • Referral bonuses

What you’ll do:

  • As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience by connecting them with the world's biggest and best home online assortment brought to life in our stores.

  • Manage and monitor stock levels, merchandise adjacencies,  presentations, signing, and assortment in all departments to ensure the sales-floor is adequately stocked. Maintain visual standards required by Wayfair and Tanger Outlets.

  • Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory).

  • Maintaining visual standards, replenishment, safety and backroom standards.

  • Participate in all operational aspects of the store including but not limited to: processing new products, floor sets, replenishment, substitutions and general upkeep of the store

  • Exemplify a positive and professional attitude on a daily basis with customers and your team members.

  • Bring a willingness to share innovative ideas and solutions to continuously improve team operations.

  • Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.

  • Assist with furniture delivery to customer's vehicles

Criteria:

  • 1+ years of stock receiving required, retail and/or customer service experience preferred

  • Positive attitude and passion for great customer service 

  • Strong organization, self-motivation, communication and relationship management skills.

  • Demonstrated ability to work within a team environment.

  • Proficiency in Google and Microsoft Office applications preferred.

  • All employees will be expected to represent the brand through polished communication, personal appearance and professionalism.

Essential Functions:

  • Excellent verbal communication skills.

  • Excellent active listening skills.

  • Positive, professional attitude and demonstrated enthusiasm for supporting customers

  • Technical acumen to learn necessary software (google and microsoft office) to manage inventory and price items 

  • Ability to process information and merchandise through a computer system and POS register system.

Physical Requirements:

  • While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. Must be comfortable repeatedly lifting up to 75 pounds unassisted and maneuvering product 150+ pounds unassisted or via team lift.

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

Working Hours:

At Wayfair and our family of brands, we strive to provide our employees with a work schedule that protects their work/life balance and takes their scheduling preferences into consideration. Please understand due to the nature of the retail industry, your shift schedule will vary. However, we will work to provide you with your schedule a minimum of 2 weeks in advance, and you will have the opportunity to trade with teammates as needed.

Our store hours are Monday-Saturday 10:00AM - 8:00PM and Sundays 11:00AM - 7:00PM. Employee shifts may include an hour before or after store hours.

 

Employment/promotion to this role will be contingent on successful completion of a background check.

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com. 

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About Wayfair

Sourced by ZipRecruiter

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

2002

Social media

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