Manage the online listing platforms, eBay and Shopify. * Respond timely and tactically to ... Communication skills, they communicate well in person, on the phone, on email, on chat with clients.
Manage the online listing platforms, eBay and Shopify. * Respond timely and tactically to ... Communication skills, they communicate well in person, on the phone, on email, on chat with clients.
Listing Expert
Cedar Park, TX · On-site
Manage the online listing platforms, eBay and Shopify. * Respond timely and tactically to ... Communication skills, they communicate well in person, on the phone, on email, on chat with clients.
Listing Expert
Cedar Park, TX · On-site
Manage the online listing platforms, eBay and Shopify. * Respond timely and tactically to ... Communication skills, they communicate well in person, on the phone, on email, on chat with clients.
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Quick apply
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Customer Success Rockstar
Austin, TX · On-site
... chat * Be a subject matter expert on our supplement line and other health items available in our ... Experience with WordPress, Shopify, and/or other e-commerce management tools * Experience with ...
Customer Success Rockstar
Austin, TX · On-site
... chat * Be a subject matter expert on our supplement line and other health items available in our ... Experience with WordPress, Shopify, and/or other e-commerce management tools * Experience with ...
Customer Experience Representative
Friendswood, TX · On-site
$17/hr
Chat support experience is a plus * Ability to remain calm and solution-focused in high-pressure situations * Experience with CRM tools (Shopify, Kustomer, Dialpad preferred) * Detail-oriented ...
Quick apply
Customer Experience Representative
Friendswood, TX · On-site
$17/hr
Chat support experience is a plus * Ability to remain calm and solution-focused in high-pressure situations * Experience with CRM tools (Shopify, Kustomer, Dialpad preferred) * Detail-oriented ...
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...
Quick apply
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...
... chat * Be a subject matter expert on our supplement line and other health items available in our ... Experience with WordPress, Shopify, and/or other e-commerce management tools * Experience with ...
... chat * Be a subject matter expert on our supplement line and other health items available in our ... Experience with WordPress, Shopify, and/or other e-commerce management tools * Experience with ...
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...
Quick apply
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...
Chat support experience is a plus * Ability to remain calm and solution-focused in high-pressure situations * Experience with CRM tools (Shopify, Kustomer, Dialpad preferred) * Detail-oriented ...
Quick apply
Chat support experience is a plus * Ability to remain calm and solution-focused in high-pressure situations * Experience with CRM tools (Shopify, Kustomer, Dialpad preferred) * Detail-oriented ...
Answer and communicate with customers via online chat, phones and email * Create invoices for new ... Knowledge in QuickBooks, NetSuite, Shopify and Microsoft programs (preferred) * Friendly and ...
Quick apply
Answer and communicate with customers via online chat, phones and email * Create invoices for new ... Knowledge in QuickBooks, NetSuite, Shopify and Microsoft programs (preferred) * Friendly and ...
Customer Service Associate
Round Rock, TX · On-site
$13.50 - $18.75/hr
Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...
Quick apply
Customer Service Associate
Round Rock, TX · On-site
$13.50 - $18.75/hr
Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...
Customer Service Associate
Round Rock, TX · On-site
$13.50 - $18.75/hr
Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...
Quick apply
Customer Service Associate
Round Rock, TX · On-site
$13.50 - $18.75/hr
Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...
Customer Service Associate
$13.50 - $18.75/hr
Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...
Customer Service Associate
$13.50 - $18.75/hr
Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...
Customer Service Associate
Round Rock, TX · On-site
$13.50 - $18.75/hr
Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...
Customer Service Associate
Round Rock, TX · On-site
$13.50 - $18.75/hr
Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...
Leverage strong digital literacy abilities to operate our digital platforms (Shopify, Freshdesk ... Provide expert answers to customer inquiries through multiple channels (Phone, Email, Chat)
Leverage strong digital literacy abilities to operate our digital platforms (Shopify, Freshdesk ... Provide expert answers to customer inquiries through multiple channels (Phone, Email, Chat)
Customer Service Representative
Tomball, TX · On-site
$17/hr
Leverage strong digital literacy abilities to operate our digital platforms (Shopify, Freshdesk ... Provide expert answers to customer inquiries through multiple channels (Phone, Email, Chat)
Quick apply
Customer Service Representative
Tomball, TX · On-site
$17/hr
Leverage strong digital literacy abilities to operate our digital platforms (Shopify, Freshdesk ... Provide expert answers to customer inquiries through multiple channels (Phone, Email, Chat)
Customer Care Representative
Stafford, TX · On-site
$14 - $19/hr
... and chat. * Partner with management to continuously improve performance, customer interaction ... Comfortable using CRM and call center platforms such as Shopify, Gorgias or Aircall * Strong ...
Quick apply
Customer Care Representative
Stafford, TX · On-site
$14 - $19/hr
... and chat. * Partner with management to continuously improve performance, customer interaction ... Comfortable using CRM and call center platforms such as Shopify, Gorgias or Aircall * Strong ...
Customer Care Representative
Stafford, TX · On-site
$14 - $19/hr
... and chat. * Partner with management to continuously improve performance, customer interaction ... Comfortable using CRM and call center platforms such as Shopify, Gorgias or Aircall * Strong ...
Quick apply
Customer Care Representative
Stafford, TX · On-site
$14 - $19/hr
... and chat. * Partner with management to continuously improve performance, customer interaction ... Comfortable using CRM and call center platforms such as Shopify, Gorgias or Aircall * Strong ...
Shopify Chat information
What are the typical responsibilities of a Shopify Chat support representative?
A Shopify Chat support representative typically handles real-time customer inquiries via live chat, helping users resolve issues related to account setup, payment processing, product management, and technical troubleshooting. They also guide customers through using the Shopify platform, support order fulfillment questions, and escalate complex situations to specialized teams when necessary. Working closely with other support agents and technical staff, they help maintain high customer satisfaction and contribute to ongoing improvements in service processes. The role is fast-paced and requires multitasking, as representatives often manage multiple chat conversations simultaneously.
What is a Shopify Chat job?
A Shopify Chat job involves assisting customers via live chat on Shopify stores. Responsibilities typically include answering product questions, resolving issues, processing orders, and providing general customer support. This role requires strong communication skills, the ability to multitask, and knowledge of Shopify's platform. Many businesses use Shopify Chat agents to improve customer experience and boost sales.
What are the key skills and qualifications needed to thrive in the Shopify Chat position, and why are they important?
To thrive as a Shopify Chat support representative, you need a solid understanding of ecommerce, customer service best practices, and experience working with the Shopify platform. Familiarity with live chat software, basic troubleshooting tools, and Shopify's admin dashboard is highly valued, and customer service certifications can be beneficial. Attention to detail, clear written communication, and the ability to stay calm under pressure are essential soft skills. These abilities ensure smooth customer interactions, accurate problem resolution, and a positive brand experience for Shopify merchants and shoppers.

Job description
General Duties/Key Responsibilities:
- Manage the online listing platforms, eBay and Shopify.
- Respond timely and tactically to merchandise inquiries and questions.
- Provide premium customer collectible experiences to our new and existing customers.
- Build relationships with all clients.
- Ensure new merchandise is listed quickly, accurately, and creatively.
- Examine and photograph memorabilia and write descriptions for all listings.
- Publish and maintain all listings.
- Stay on top of industry trends to stay on top of business growth.
- Work collaboratively with the inside sales and management team.
- Report to the Store Manager and CEO.
Role Requirements:
- Proven experience in online listing and selling of rare collectibles and /or merchandise of high value and uniqueness using Shopify and / or eBay.
- Must be able to type proficiently.
- Flexibility in work schedule reflecting the needs and patterns of the store.
- Fluency with current retail software / computer systems including Shopify, eBay, and Microsoft Excel.
- Passionate about collectibles and their area of specialization.
- Knowledgeable of collectibles and online selling techniques.
- Communication skills, they communicate well in person, on the phone, on email, on chat with clients.
- Market Savvy, they figure out the best way to sell collectibles and understand changes in the market.
About Spohn Associates
Sourced by ZipRecruiter
Industry
Construction
Company size
11 - 50 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1976