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Shopify Chat Jobs in Texas (NOW HIRING)

Manage the online listing platforms, eBay and Shopify. * Respond timely and tactically to ... Communication skills, they communicate well in person, on the phone, on email, on chat with clients.

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.50/hr

Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...

HelpHub Specialist

Austin, TX · On-site +1

$16/hr

Part 1: Ecommerce Marketing with Shopify * Part 2: Customer Acquisition * Data Analytics * Part 1: ... Student Support via Chat: * Provide prompt and helpful responses to student inquiries, delivering ...

... chat * Be a subject matter expert on our supplement line and other health items available in our ... Experience with WordPress, Shopify, and/or other e-commerce management tools * Experience with ...

Ecommerce Consultant

Dallas, TX · On-site

$42K/yr

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...

... chat * Be a subject matter expert on our supplement line and other health items available in our ... Experience with WordPress, Shopify, and/or other e-commerce management tools * Experience with ...

Ecommerce Consultant

Dallas, TX · On-site

$42K/yr

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...

Ecommerce Consultant

Dallas, TX · On-site

$42K/yr

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...

Customer Support Specialist

Plano, TX · On-site

$17.25 - $23.25/hr

Answer and communicate with customers via online chat, phones and email * Create invoices for new ... Knowledge in QuickBooks, NetSuite, Shopify and Microsoft programs (preferred) * Friendly and ...

Customer Service Associate

Round Rock, TX

$13.50 - $18.75/hr

Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

Field customer inquiries and organize responses throughout the day across various systems including phone, email, live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify ...

Customer Care Representative

Stafford, TX · On-site

$14 - $19/hr

... and chat. * Partner with management to continuously improve performance, customer interaction ... Comfortable using CRM and call center platforms such as Shopify, Gorgias or Aircall * Strong ...

Customer Care Representative

Stafford, TX · On-site

$14 - $19/hr

... and chat. * Partner with management to continuously improve performance, customer interaction ... Comfortable using CRM and call center platforms such as Shopify, Gorgias or Aircall * Strong ...

Fluency with current retail software / computer systems including Shopify, eBay, and Microsoft ... Communication skills, they communicate well in person, on the phone, on email, on chat with clients.

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Showing results 1-20

Shopify Chat information

What is a Shopify Chat?

A Shopify Chat job involves assisting customers via live chat on Shopify stores. Responsibilities typically include answering product questions, resolving issues, processing orders, and providing general customer support. This role requires strong communication skills, the ability to multitask, and knowledge of Shopify's platform. Many businesses use Shopify Chat agents to improve customer experience and boost sales.

What are the typical responsibilities of a Shopify Chat support representative?

A Shopify Chat support representative typically handles real-time customer inquiries via live chat, helping users resolve issues related to account setup, payment processing, product management, and technical troubleshooting. They also guide customers through using the Shopify platform, support order fulfillment questions, and escalate complex situations to specialized teams when necessary. Working closely with other support agents and technical staff, they help maintain high customer satisfaction and contribute to ongoing improvements in service processes. The role is fast-paced and requires multitasking, as representatives often manage multiple chat conversations simultaneously.

What are the key skills and qualifications needed to thrive in the Shopify Chat position, and why are they important?

To thrive as a Shopify Chat support representative, you need a solid understanding of ecommerce, customer service best practices, and experience working with the Shopify platform. Familiarity with live chat software, basic troubleshooting tools, and Shopify's admin dashboard is highly valued, and customer service certifications can be beneficial. Attention to detail, clear written communication, and the ability to stay calm under pressure are essential soft skills. These abilities ensure smooth customer interactions, accurate problem resolution, and a positive brand experience for Shopify merchants and shoppers.

Does Shopify Chat offer remote work?

Shopify Chat customer support roles can often be performed remotely, depending on the company's policies and the specific position. Many customer service jobs at Shopify and similar companies offer remote or hybrid work options, especially for roles involving online communication and support tools. Candidates should review the job listing for location requirements and remote work policies.

How do I become a Shopify Chat customer service agent?

To become a Shopify Chat customer service agent, candidates typically need strong communication skills, experience in customer support, and familiarity with Shopify's platform. Many roles require prior experience in e-commerce or live chat support, and some employers may prefer certifications in customer service or related tools. Applying through job boards or Shopify's career page is common, and roles often involve flexible schedules and remote work options.

How do I get to Shopify Chat?

Shopify Chat is a live chat feature available within the Shopify admin dashboard for store owners and support agents. To access it, log into your Shopify admin, navigate to the 'Sales Channels' section, and select 'Chat' or install the Shopify Ping app for managing customer conversations. Basic knowledge of Shopify's interface and customer support tools is helpful for effective use.
Infographic showing various Shopify Chat job openings in Texas as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 86% In-person, and 14% Remote job distribution.

Part-time

Re-posted 17 days ago


Job description

The Collectibles Listing Expert is a specialist that researches, appraises, catalogs, and markets different types of collectibles. The listing expert has a deep understanding and a great deal of interest in, the different types of collectibles they are responsible for. They work with clients on all aspects of the listing, auction, and purchase process. They manage the online listing platforms.

General Duties/Key Responsibilities:

  • Manage the online listing platforms, eBay and Shopify.
  • Respond timely and tactically to merchandise inquiries and questions.
  • Provide premium customer collectible experiences to our new and existing customers.
  • Build relationships with all clients.
  • Ensure new merchandise is listed quickly, accurately, and creatively.
  • Examine and photograph memorabilia and write descriptions for all listings.
  • Publish and maintain all listings.
  • Stay on top of industry trends to stay on top of business growth.
  • Work collaboratively with the inside sales and management team.
  • Report to the Store Manager and CEO.

Role Requirements:

  • Proven experience in online listing and selling of rare collectibles and /or merchandise of high value and uniqueness using Shopify and / or eBay.
  • Must be able to type proficiently.
  • Flexibility in work schedule reflecting the needs and patterns of the store.
  • Fluency with current retail software / computer systems including Shopify, eBay, and Microsoft Excel.
  • Passionate about collectibles and their area of specialization.
  • Knowledgeable of collectibles and online selling techniques.
  • Communication skills, they communicate well in person, on the phone, on email, on chat with clients.
  • Market Savvy, they figure out the best way to sell collectibles and understand changes in the market.