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Shopify Customer Service Jobs in Quebec (NOW HIRING)

LocalJobShop.ca

Shopify Developer

Laval, QC · On-site

Familiarity with cloud services and serverless architectures (AWS, Google Cloud, or Azure) is an asset. * Experience integrating Shopify with ERP, OMS, CRM, WMS, or PIM platforms. * Understanding of ...

Ardene

Shopify Developer

Laval, QC · On-site

Familiarity with cloud services and serverless architectures (AWS, Google Cloud, or Azure) is an asset. * Experience integrating Shopify with ERP, OMS, CRM, WMS, or PIM platforms. * Understanding of ...

GURUS Solutions

Javascript Developer

Montreal, QC · On-site +1

... support services to businesses across the United States and Canada. With over 20 years of ... Design solutions using JavaScript and Oracle API's based on customer requirements and best ...

Rewind

$180 - $280/hr

Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus ... Customer Centricity: Our commitment to customers shapes everything we do. We listen, build ...

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All JobsShopify Customer Service JobsShopify Customer Service Jobs in Quebec

Shopify Customer Service information

What do Shopify jobs pay?

Shopify customer service roles typically pay between $12 and $20 per hour, depending on experience, location, and specific responsibilities. Salaries can vary for full-time positions, with some roles offering additional benefits such as bonuses or flexible schedules.

What are the typical daily responsibilities of a Shopify Customer Service representative?

Shopify Customer Service representatives are responsible for assisting customers with order inquiries, troubleshooting account or payment issues, and providing detailed product information via email, chat, or phone. They often collaborate closely with sales, fulfillment, and technical support teams to resolve complex issues and ensure timely order processing. In addition to handling incoming requests, representatives may also proactively reach out to customers regarding order updates or to gather feedback. Daily tasks require multitasking and timely communication to maintain a high level of customer satisfaction.

What are the key skills and qualifications needed to thrive in the Shopify Customer Service position, and why are they important?

To thrive as a Shopify Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of e-commerce operations, typically supported by prior customer service experience. Familiarity with the Shopify platform, CRM systems, and ticketing tools like Zendesk or Freshdesk is often required. Patience, active listening, and the ability to remain calm under pressure are key soft skills that help in building customer trust and resolving issues efficiently. These skills are crucial for ensuring customer satisfaction, repeat business, and effective handling of a wide range of inquiries in a dynamic online retail environment.

Can a beginner become a Shopify Customer Service VA?

Yes, beginners can become a Shopify Customer Service VA, as the role often requires basic communication skills, familiarity with Shopify platforms, and customer support tools. Prior experience is not mandatory, but having knowledge of e-commerce and good problem-solving abilities can improve job prospects. Training is typically provided, making it accessible for newcomers to start in this role.

Does Shopify do remote work?

Shopify Customer Service roles often offer remote work options, especially for customer support positions that can be performed online. The company has a flexible work environment, and many customer service jobs are fully remote, requiring good communication skills and familiarity with digital tools. However, specific roles and locations may vary, so it is advisable to check the job listing for remote work availability.

Is it hard to get hired at Shopify?

Getting hired as a Shopify Customer Service representative typically requires good communication skills, familiarity with e-commerce platforms, and the ability to handle customer inquiries efficiently. The hiring process often involves multiple interviews and assessments to evaluate problem-solving abilities and technical knowledge. Candidates with relevant experience and a strong customer service background generally have a better chance of securing the role.

What is a Shopify Customer Service job?

A Shopify Customer Service job involves assisting customers with inquiries, orders, refunds, and technical issues related to a Shopify store. Representatives communicate with customers via email, chat, or phone to resolve problems efficiently. They also provide guidance on using Shopify features, troubleshoot common issues, and ensure a smooth shopping experience. Excellent communication, problem-solving skills, and knowledge of Shopify's platform are essential for this role.

What are popular job titles related to Shopify Customer Service jobs in Quebec? For Shopify Customer Service jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Shopify Customer Service jobs in Quebec look for? The top searched job categories for Shopify Customer Service jobs in Quebec are:
Shopify Customer Service jobs near you
Infographic showing various Shopify Customer Service job openings in Quebec as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Shopify Developer

LocalJobShop.ca

Laval, QC • On-site

Other

Posted 11 days ago

Job description

Location Details: Head Quarters

PostalCode: H7X 4G8

Category: Corporate

Requisition Number: 21216-SPFY-07-14-26

Date Opened: July 14, 2026

Number of Openings: 1

Job Type: Permanent

Pay Class: Full Time

Education: Bachelor's Degree

Career Level: Experienced

Who We Are:

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!

We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

Description:

WHO YOU ARE:

We are seeking a skilled Shopify Developer to support and enhance our Shopify ecosystem. This role is responsible for developing, maintaining, and optimizing backend functionality across our Shopify storefront, integrations, and custom applications. The ideal candidate has strong experience with Shopify development, APIs, system integrations, and performance optimization, and is passionate about creating scalable e-commerce solutions.

Key Responsibilities

  • Develop and maintain custom Shopify functionality, apps, and backend solutions.
  • Build, manage, and optimize integrations between Shopify and third-party platforms, including ERP, OMS, CRM, PIM, payment providers, and marketing tools.
  • Work with Shopify APIs (Admin API, Storefront API, GraphQL, REST APIs) to create scalable solutions.
  • Design and implement custom scripts, workflows, and automations to improve operational efficiency.
  • Troubleshoot and resolve backend issues related to integrations, data synchronization, and platform performance.
  • Collaborate with front-end developers, UX/UI designers, digital marketers, and business stakeholders to support e-commerce initiatives.
  • Monitor website performance, security, and scalability, implementing improvements as needed.
  • Ensure data integrity across systems and maintain accurate product, inventory, and order information.
  • Participate in code reviews and follow development best practices, documentation standards, and version control processes.
  • Stay current with Shopify platform updates, new features, and industry trends.
  • Additional tasks as required.

WHAT YOU'LL NEED:

Qualifications

  • 4+ years of experience in Shopify development, with a strong focus on backend functionality.
  • Experience working with Shopify Plus is considered an asset.
  • Strong proficiency in:
    • JavaScript / TypeScript
    • Node.js
    • Shopify APIs (GraphQL and REST)
    • Webhooks
    • Git and version control
  • Experience building custom Shopify apps and integrations.
  • Familiarity with cloud services and serverless architectures (AWS, Google Cloud, or Azure) is an asset.
  • Experience integrating Shopify with ERP, OMS, CRM, WMS, or PIM platforms.
  • Understanding of e-commerce architecture, security, and performance best practices.
  • Strong analytical, problem-solving, and debugging skills.

Preferred Qualifications

  • Experience with Shopify Functions, Shopify Flow, and Shopify Checkout Extensibility.
  • Knowledge of databases such as MySQL, PostgreSQL, or MongoDB.
  • Experience with middleware and integration platforms.
  • Familiarity with CI/CD pipelines and automated deployment processes.

Key Competencies

  • Strong attention to detail and commitment to code quality.
  • Excellent problem-solving and troubleshooting abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong communication and collaboration skills.
  • Self-motivated with a continuous learning mindset.

What Success Looks Like

  • Reliable and scalable Shopify integrations.
  • Improved website performance and operational efficiency.
  • Reduced technical debt and faster issue resolution.
  • Seamless collaboration with cross-functional teams.
  • Proactive identification of opportunities to enhance the customer and internal user experience.

This role is ideal for a developer who enjoys solving complex technical challenges and building robust e-commerce solutions that support business growth.

GROW WITH US!

We're pretty proud to say that everything we do starts with our people - whether it's in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

The Ardene head office is truly a creative hub that is second to none. Join us and see for yourself!

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual's race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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