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Shopify Customer Service Jobs in California (NOW HIRING)

SHENS POWER INC

Internet Sales

Hacienda Heights, CA

You must have experience with the following: - Word - Excel - Outlook - Internet Forums - Shopify - Customer Service - General knowledge of aftermarket car parts Job Duties: - Good communication ...

SHENS POWER INC

Internet Sales

Hacienda Heights, CA

You must have experience with the following: - Word - Excel - Outlook - Internet Forums - Shopify - Customer Service - General knowledge of aftermarket car parts Job Duties: - Good communication ...

GlobalLogic

Lead Shopify Developer IRC301021

San Jose, CA · On-site +1

$130K - $140K/yr

Experience integrating third-party services such as payment gateways, ERP, CRM, and marketing platforms. Exposure to performance optimization, SEO, and accessibility best practices for Shopify stores.

Hitachi Careers

Lead Shopify Developer IRC301021

San Jose, CA · On-site +1

$69.25 - $90.50/hr

Experience integrating third-party services such as payment gateways, ERP, CRM, and marketing platforms. Exposure to performance optimization, SEO, and accessibility best practices for Shopify stores.

Karen Kane

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

We're looking for an Ecommerce Customer Service Representative to join our team by assisting ... Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems ...

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Shopify Customer Service information

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How much do shopify customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for shopify customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a Shopify Customer Service?

A Shopify Customer Service job involves assisting customers with inquiries, orders, refunds, and technical issues related to a Shopify store. Representatives communicate with customers via email, chat, or phone to resolve problems efficiently. They also provide guidance on using Shopify features, troubleshoot common issues, and ensure a smooth shopping experience. Excellent communication, problem-solving skills, and knowledge of Shopify's platform are essential for this role.

What are the typical daily responsibilities of a Shopify Customer Service representative?

Shopify Customer Service representatives are responsible for assisting customers with order inquiries, troubleshooting account or payment issues, and providing detailed product information via email, chat, or phone. They often collaborate closely with sales, fulfillment, and technical support teams to resolve complex issues and ensure timely order processing. In addition to handling incoming requests, representatives may also proactively reach out to customers regarding order updates or to gather feedback. Daily tasks require multitasking and timely communication to maintain a high level of customer satisfaction.

What are the key skills and qualifications needed to thrive in the Shopify Customer Service position, and why are they important?

To thrive as a Shopify Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of e-commerce operations, typically supported by prior customer service experience. Familiarity with the Shopify platform, CRM systems, and ticketing tools like Zendesk or Freshdesk is often required. Patience, active listening, and the ability to remain calm under pressure are key soft skills that help in building customer trust and resolving issues efficiently. These skills are crucial for ensuring customer satisfaction, repeat business, and effective handling of a wide range of inquiries in a dynamic online retail environment.

Does Shopify do customer service?

Shopify Customer Service refers to the support provided by Shopify to its users, including store owners and customers, to resolve technical issues, answer questions, and assist with platform features. Customer service roles at Shopify typically involve communication skills, familiarity with the platform, and problem-solving abilities, often through chat, email, or phone support. These roles are essential for maintaining user satisfaction and platform reliability.

Does Shopify offer remote work?

Shopify Customer Service roles often offer remote work options, allowing employees to work from home or other locations. These positions typically require strong communication skills and familiarity with customer support tools, and remote work availability can vary by role and location.

What do Shopify customer service jobs pay?

Shopify customer service jobs typically pay between $12 and $20 per hour, depending on experience, location, and the specific employer. Salaries can vary based on whether the role is part-time or full-time, and some positions may offer additional benefits or bonuses.

What are the most commonly searched types of Shopify Customer Service jobs in California?

The most popular types of Shopify Customer Service jobs in California are:

What are popular job titles related to Shopify Customer Service jobs in California?

For Shopify Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Shopify Customer Service jobs in California look for?

The top searched job categories for Shopify Customer Service jobs in California are:

What cities in California are hiring for Shopify Customer Service jobs?

Cities in California with the most Shopify Customer Service job openings:

Shopify Customer Service jobs near you
Infographic showing various Shopify Customer Service job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Internet Sales

SHENS POWER INC

Hacienda Heights, CA

Full-time

Re-posted 28 days ago

Job description

SP Engineering is seeking for committed applicants to fulfill our internet based sales position. The position is full-time from Monday through Friday, 9am to 6pm. This position will entail the use of computers, Word, Excel, Outlook, car forums, data entry, etc. 

We have our own web store which you will be in charge of when it comes to inputting new parts, making changes to pricing, and general updating. 

You must have experience with the following:
- Word
- Excel
- Outlook
- Internet Forums
- Shopify
- Customer Service
- General knowledge of aftermarket car parts

Job Duties:
- Good communication skills w/ customers
- Data entry
- Inputting new parts onto the web store and updating prices
- Shipping and receiving
- Posting parts for sale on car forums, eBay, Offerup, etc...
- Resolve complaints after an order is placed and an issue arises 
- Keep management informed by submitting daily reports at the end of the day

Please send all resumes to info@sp-power.com.

We look forward to interviewing you guys!

- SP Engineering Staff

Company Description

SP Engineering.