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Shopify Customer Service Jobs in Florida (NOW HIRING)

Amc Us LLC

Shopify Associate

Wellington, FL · On-site

$21/hr

... what customers see in store is reflected online Key Responsibilities Shopify Product and Data Management Upload and manage new product listings for seasonal launches Sync and maintain accuracy ...

Robert Half

Administrative Assistant

Pompano Beach, FL · On-site

$19.79 - $22.91/hr

... customer, or operational data management through platforms such as DockMaster and Shopify when needed. * Coordinate multiple assignments at once while meeting deadlines and maintaining service ...

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How much do shopify customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for shopify customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What do Shopify customer service jobs pay?

Shopify customer service jobs typically pay between $12 and $20 per hour, depending on experience, location, and the company's size. Salaries can also vary based on whether the role is full-time or part-time, and some positions may include benefits or performance bonuses.

Does Shopify do customer service?

Shopify Customer Service refers to the support provided by Shopify to its users, including store owners and customers, to resolve technical issues, answer questions, and assist with platform features. Customer service roles at Shopify typically involve communication skills, familiarity with the platform, and problem-solving abilities, often through chat, email, or phone support. These roles are essential for maintaining user satisfaction and platform reliability.

What are the typical daily responsibilities of a Shopify Customer Service representative?

Shopify Customer Service representatives are responsible for assisting customers with order inquiries, troubleshooting account or payment issues, and providing detailed product information via email, chat, or phone. They often collaborate closely with sales, fulfillment, and technical support teams to resolve complex issues and ensure timely order processing. In addition to handling incoming requests, representatives may also proactively reach out to customers regarding order updates or to gather feedback. Daily tasks require multitasking and timely communication to maintain a high level of customer satisfaction.

What are the key skills and qualifications needed to thrive in the Shopify Customer Service position, and why are they important?

To thrive as a Shopify Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of e-commerce operations, typically supported by prior customer service experience. Familiarity with the Shopify platform, CRM systems, and ticketing tools like Zendesk or Freshdesk is often required. Patience, active listening, and the ability to remain calm under pressure are key soft skills that help in building customer trust and resolving issues efficiently. These skills are crucial for ensuring customer satisfaction, repeat business, and effective handling of a wide range of inquiries in a dynamic online retail environment.

Does Shopify customer service do remote work?

Shopify customer service roles are often available as remote positions, allowing agents to work from home. These jobs typically require good communication skills, familiarity with customer support tools, and a reliable internet connection. Remote work options can vary based on the company's current staffing needs and policies.

What is a Shopify Customer Service?

A Shopify Customer Service job involves assisting customers with inquiries, orders, refunds, and technical issues related to a Shopify store. Representatives communicate with customers via email, chat, or phone to resolve problems efficiently. They also provide guidance on using Shopify features, troubleshoot common issues, and ensure a smooth shopping experience. Excellent communication, problem-solving skills, and knowledge of Shopify's platform are essential for this role.

What are the most commonly searched types of Shopify Customer Service jobs in Florida?

The most popular types of Shopify Customer Service jobs in Florida are:

What are popular job titles related to Shopify Customer Service jobs in Florida?

For Shopify Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Shopify Customer Service jobs in Florida look for?

The top searched job categories for Shopify Customer Service jobs in Florida are:

What cities in Florida are hiring for Shopify Customer Service jobs?

Cities in Florida with the most Shopify Customer Service job openings:

Shopify Customer Service jobs near you
Infographic showing various Shopify Customer Service job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,217 per year, or $14 per hour.

Shopify Associate

Amc Us LLC

Wellington, FL • On-site

$21/hr

Part-time

Medical

Re-posted 8 days ago

Job description

Benefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement

Part Time Shopify Administration, Data Entry, Product listing, Collections Coordinator
In Store Required
Location Wellington FL
Job Type Part Time
Pay Starting at 20 per hour
Schedule Flexible hours must be able to work on site regularly
About the Role
Galtsand is looking for a highly organized detail oriented Shopify Associate to support both our retail Shopify POS system and our ecommerce Shopify store This role plays a critical part in keeping product listings collections and seasonal campaigns accurate clean and aligned across in store and online experiences You will work directly from our Wellington retail location to coordinate with merchandising and product teams ensuring what customers see in store is reflected online
Key Responsibilities
Shopify Product and Data Management
Upload and manage new product listings for seasonal launches
Sync and maintain accuracy between retail Shopify POS and ecommerce Shopify
Upload organize and maintain product images
Manage product details including tags variants pricing and inventory alignment
Collections and Merchandising
Create and manage collections for new seasons and campaigns
Merchandise collections to reflect in store styling and ecommerce strategy
Update homepage collections and featured products for seasonal campaigns
Maintain consistency between physical merchandising and online presentation
Quality Control and Site Organization
Perform QC checks across homepage navigation collections and product pages
Identify and fix broken links missing images or incorrect product assignments
Maintain overall Shopify organization and structure
Cross Team Coordination
Work closely with retail staff to understand in store merchandising and seasonal flow
Coordinate with ecommerce and creative teams to implement updates accurately
Act as the organizational bridge between retail and online Shopify systems
Requirements
Hands on experience with Shopify required
Strong attention to detail and organizational skills
Experience creating and managing collections in Shopify
Comfortable handling repetitive accuracy driven tasks
Ability to work independently and meet deadlines
Must be able to work on site in Wellington FL
Clear communication and follow through
Nice to Have
Experience with Shopify POS
Background in fashion apparel or retail
Understanding of merchandising and seasonal product flow
Experience managing large product catalogs
To Apply
Please submit your resume and a brief note outlining your Shopify experience and availability