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Shopify Customer Service Jobs in Florida (NOW HIRING)

... what customers see in store is reflected online Key Responsibilities Shopify Product and Data Management Upload and manage new product listings for seasonal launches Sync and maintain accuracy ...

... what customers see in store is reflected online Key Responsibilities Shopify Product and Data Management Upload and manage new product listings for seasonal launches Sync and maintain accuracy ...

... what customers see in store is reflected online Key Responsibilities Shopify Product and Data Management Upload and manage new product listings for seasonal launches Sync and maintain accuracy ...

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Proficiency in Microsoft Office (Shopify or CRM experience is a plus) * Highly organized ... service and quality come first. If you're driven, dependable, and ready to grow, we'd love to have ...

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Shopify Customer Service information

See Florida salary details

$7

$14

$20

How much do shopify customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for shopify customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What do Shopify jobs pay?

Shopify customer service roles typically pay between $12 and $20 per hour, depending on experience, location, and specific responsibilities. Salaries can vary for full-time positions, with some roles offering additional benefits such as bonuses or flexible schedules.

What are the typical daily responsibilities of a Shopify Customer Service representative?

Shopify Customer Service representatives are responsible for assisting customers with order inquiries, troubleshooting account or payment issues, and providing detailed product information via email, chat, or phone. They often collaborate closely with sales, fulfillment, and technical support teams to resolve complex issues and ensure timely order processing. In addition to handling incoming requests, representatives may also proactively reach out to customers regarding order updates or to gather feedback. Daily tasks require multitasking and timely communication to maintain a high level of customer satisfaction.

What are the key skills and qualifications needed to thrive in the Shopify Customer Service position, and why are they important?

To thrive as a Shopify Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of e-commerce operations, typically supported by prior customer service experience. Familiarity with the Shopify platform, CRM systems, and ticketing tools like Zendesk or Freshdesk is often required. Patience, active listening, and the ability to remain calm under pressure are key soft skills that help in building customer trust and resolving issues efficiently. These skills are crucial for ensuring customer satisfaction, repeat business, and effective handling of a wide range of inquiries in a dynamic online retail environment.

Can a beginner become a Shopify Customer Service VA?

Yes, beginners can become a Shopify Customer Service VA, as the role often requires basic communication skills, familiarity with Shopify platforms, and customer support tools. Prior experience is not mandatory, but having knowledge of e-commerce and good problem-solving abilities can improve job prospects. Training is typically provided, making it accessible for newcomers to start in this role.

Does Shopify do remote work?

Shopify Customer Service roles often offer remote work options, especially for customer support positions that can be performed online. The company has a flexible work environment, and many customer service jobs are fully remote, requiring good communication skills and familiarity with digital tools. However, specific roles and locations may vary, so it is advisable to check the job listing for remote work availability.

Is it hard to get hired at Shopify?

Getting hired as a Shopify Customer Service representative typically requires good communication skills, familiarity with e-commerce platforms, and the ability to handle customer inquiries efficiently. The hiring process often involves multiple interviews and assessments to evaluate problem-solving abilities and technical knowledge. Candidates with relevant experience and a strong customer service background generally have a better chance of securing the role.

What is a Shopify Customer Service job?

A Shopify Customer Service job involves assisting customers with inquiries, orders, refunds, and technical issues related to a Shopify store. Representatives communicate with customers via email, chat, or phone to resolve problems efficiently. They also provide guidance on using Shopify features, troubleshoot common issues, and ensure a smooth shopping experience. Excellent communication, problem-solving skills, and knowledge of Shopify's platform are essential for this role.

What are the most commonly searched types of Shopify Customer Service jobs in Florida? The most popular types of Shopify Customer Service jobs in Florida are:
What are popular job titles related to Shopify Customer Service jobs in Florida? For Shopify Customer Service jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Shopify Customer Service jobs? Cities in Florida with the most Shopify Customer Service job openings:
Infographic showing various Shopify Customer Service job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,217 per year, or $14 per hour.

Shopify Associate

Amc Us LLC

Wellington, FL • On-site

$21/hr

Part-time

Posted 11 days ago


Job description

Part Time Shopify Administration, Data Entry, Product listing, Collections Coordinator
In Store Required
Location Wellington FL
Job Type Part Time
Pay Starting at 20 per hour
Schedule Flexible hours must be able to work on site regularly
About the Role
Galtsand is looking for a highly organized detail oriented Shopify Associate to support both our retail Shopify POS system and our ecommerce Shopify store This role plays a critical part in keeping product listings collections and seasonal campaigns accurate clean and aligned across in store and online experiences You will work directly from our Wellington retail location to coordinate with merchandising and product teams ensuring what customers see in store is reflected online
Key Responsibilities
Shopify Product and Data Management
Upload and manage new product listings for seasonal launches
Sync and maintain accuracy between retail Shopify POS and ecommerce Shopify
Upload organize and maintain product images
Manage product details including tags variants pricing and inventory alignment
Collections and Merchandising
Create and manage collections for new seasons and campaigns
Merchandise collections to reflect in store styling and ecommerce strategy
Update homepage collections and featured products for seasonal campaigns
Maintain consistency between physical merchandising and online presentation
Quality Control and Site Organization
Perform QC checks across homepage navigation collections and product pages
Identify and fix broken links missing images or incorrect product assignments
Maintain overall Shopify organization and structure
Cross Team Coordination
Work closely with retail staff to understand in store merchandising and seasonal flow
Coordinate with ecommerce and creative teams to implement updates accurately
Act as the organizational bridge between retail and online Shopify systems
Requirements
Hands on experience with Shopify required
Strong attention to detail and organizational skills
Experience creating and managing collections in Shopify
Comfortable handling repetitive accuracy driven tasks
Ability to work independently and meet deadlines
Must be able to work on site in Wellington FL
Clear communication and follow through
Nice to Have
Experience with Shopify POS
Background in fashion apparel or retail
Understanding of merchandising and seasonal product flow
Experience managing large product catalogs

To Apply
Please submit your resume and a brief note outlining your Shopify experience and availability