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Remote Software Support Engineer Jobs (NOW HIRING)

Turing

Remote Software Engineer

San Francisco, CA · On-site +1

$200 - $300/hr

Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in software engineering ...

Rimini Street, Inc.

Sr. Support Engineer, EBS

... software support, managed services and innovative Agentic AI ERP solutions, and is the leading ... Position Summary The role of the Senior EBS Support Engineer is to provide exceptional remote-based ...

Lap of Love

Software Support Analyst

Lutz, FL · Remote

$70K/yr

Software Support Manager Department: Innovation and Technology Travel Required: Yes - 2%; ... Remote Lap of Love is a national practice dedicated exclusively to in-home end-of-life care for ...

Lap of Love

Software Support Analyst

Lutz, FL · On-site +1

$70K/yr

Remote Lap of Love is a national practice dedicated exclusively to in-home end-of-life care for ... Manage the lifecycle of tasks they submit to the programmers which include creating the task ...

Function Health

Software Engineer - Support

As a Software Engineer - Support, you will ensure the reliability of web platforms for cancer screening by investigating production issues and collaborating with cross-functional teams to deliver ...

Lap of Love

Software Support Analyst

Lutz, FL · Remote

$70K/yr

Remote Lap of Love is a national practice dedicated exclusively to in-home end-of-life care for ... Manage the lifecycle of tasks they submit to the programmers which include creating the task ...

Fieldguide

Software Engineer, Production Support

$150K - $180K/yr

About the Role We are building a new engineering-led production support function, and as a Software Engineer, Production Support , you will operate at the intersection of support, product, and ...

Gnostech LLC

Software Engineer (US-Remote)

OR · Remote

Software Engineer (US-Remote) ID: 1191 Location: US-Remote or Marlton, NJ area Description A ... Apply secure coding practices and support DevSecOps workflows. * Utilize AI-assisted development ...

Turing

Remote Software Developer

Manhattan, NY · On-site +1

$200 - $300/hr

Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in software engineering ...

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Remote Software Support Engineer information

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$39.5K

$90.7K

$166.5K

How much do remote software support engineer jobs pay per year?

As of May 30, 2026, the average yearly pay for remote software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.
More about Remote Software Support Engineer jobs
What cities are hiring for Remote Software Support Engineer jobs? Cities with the most Remote Software Support Engineer job openings:
What are the most commonly searched types of Software Support Engineer jobs? The most popular types of Software Support Engineer jobs are:
What states have the most Remote Software Support Engineer jobs? States with the most job openings for Remote Software Support Engineer jobs include:
What job categories do people searching Remote Software Support Engineer jobs look for? The top searched job categories for Remote Software Support Engineer jobs are:
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in the United States as of May 2026, with employment types broken down into 3% Internship, 88% Full Time, 3% Part Time, 3% Contract, and 3% Nights. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.
Remote Software Engineer

Remote Software Engineer

Blue Mountain Quality Resources

State College, PA • Remote

Full-time

Posted 16 days ago

Job description

We're looking for a Full Stack Software Engineer to help architect, design, and deliver new features for our industry-leading asset management product. You'll play a key role in building scalable, secure, and AI-integrated solutions that power the future of life sciences.

What You'll Do

  • Design and implement full stack features using React on the front end and .NET MVC on the back end
  • Embed AI capabilities into the software development lifecycle (SDLC) to enhance product intelligence and automation
  • Write clean, scalable code and reusable components
  • Collaborate with cross-functional teams including QA, Implementation, and Product
  • Participate in code reviews, write unit/integration tests, and contribute to design and functional specs
  • Optimize applications for speed, scalability, and security
  • Support internal JavaScript libraries and frameworks
  • Implement robust security measures and data protection protocols to safeguard sensitive information
  • Adhere strictly to established quality methodologies and development processes to maintain high standards

What We're Looking For

  • 4+ years of experience in commercial software development
  • Strong proficiency in React, C#, .NET MVC, JavaScript, HTML/CSS
  • Experience embedding AI/ML models or tools into applications or workflows
  • Solid understanding of reusable UI components and modern front-end practices
  • Familiarity with source control, debugging tools, and unit testing

Nice to Have

  • Experience with MQTT, Node-RED, or other IoT messaging tools
  • Familiarity with Azure cloud services and scalable architecture
  • Exposure to Agile development methodologies
  • Knowledge of microservices, Docker/Kubernetes
  • Understanding of OWASP security principles and multi-tenant applications

About Blue Mountain:

Blue Mountain is the leading developer of asset management software for the Life Sciences industry. Our software solution, Blue Mountain Regulatory Asset Manager (RAM), is used across the globe by pharmaceutical, biotech, and medical device companies.

We will not be able to sponsor a work visa for this position.

Blue Mountain is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, religion, gender and gender identity, nationality and origin, disability, sexual orientation, age, veteran status, and experiences.

Blue Mountain is an E-verify employer.

*Preference to candidates located on the East Coast.

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