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Remote Software Support Engineer Jobs in Nevada (NOW HIRING)

SendCutSend Inc

Senior Software Engineer - SDET

Reno, NV · On-site +1

$160K - $200K/yr

Preference may be given to local Reno-area candidates, but we are open to remote candidates as well ... The SDET writes production-quality code (test infrastructure, E2E suites, tooling), participates in ...

Motional

Senior Embedded Software Engineer

Las Vegas, NV · On-site +1

$149K - $198K/yr

If you are a software engineer and love the idea of working on embedded AI hardware and software ... support collaboration, or this role can be fully remote. The salary range for this role is an ...

Liveops

Remote Customer Service Representative

Reno, NV · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
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Remote Software Support Engineer jobs near you
Software Engineer, Remote Vehicle Assistance

Software Engineer, Remote Vehicle Assistance

Motional

Las Vegas, NV • On-site, Remote

Other

Medical, Dental, PTO

Posted 4 hours ago

Job description

Mission Summary:
We're looking for a Software Engineer to design and develop Motional's Remote Vehicle Assistance team.  Remote Vehicle Assistance (RVA) project main goal is to overcome gaps in AV's Operation Design Domain to allow expanded operations using a remote human operator. This involves overriding onboard AV systems (perception, planner and control), and transmitting low latency sensor and semantic data out of the vehicle.

What You'll Be Doing:

  • Develop, maintain and support C++ software that enables Remote Vehicle Assistance
  • Collaborate with C++ applications and UI engineers to pass data between software running on the autonomous vehicle and software running on remote stations
  • Collaborate with C++ software components on the autonomous vehicle to integrate Remote Vehicle Assistance capabilities
  • Test-driven development of new features supporting the autonomous vehicle
  • Develop and maintain a comprehensive integration and simulation test suite to test all software before it goes to production
  • Collaborate with systems and operations teams to develop a product that fits both customer needs and system requirements
  • Collaborate with testing and operations engineers to support Motional's on-road testing
  • Design, develop, and maintain RVA agent training tools, including the creation of comprehensive simulation scenarios.
  • Contribute to the development and support of next-generation RVA product features.

What We're Looking For:

  • Bachelor's degree in Computer Science or a related technical field.
  • Minimum of 2 years of professional software engineering experience.
  • Proficient in C++
  • Working knowledge of SQL
  • Basic understand of Git, Bazel, JIRA, Confluence or similar development tools
  • Ability to learn how to use a motional specific custom SoC
  • Experience working on a linux Operating System
  • Capable of performing statistical performance of deployed features

Bonus Points (not required):

  • Experience with Modern C++ ( 11/14/17 or later)
  • Experience working with Python, Golang
  • Experience with QT, OpenGL

Why should you join us?

  • Work on cutting edge technologies
  • Flexi Benefits 
  • "Take as you need" Annual Leave
  • Transport Allowance
  • Medical & Insurance Coverage 
  • Dental 
  • 8-week Paternity & Maternity Leave

This role is hybrid from our Las Vegas office. It requires 3 in-office days each week.

Apply