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Remote Software Support Engineer Jobs in Nevada (NOW HIRING)

Quora

$139K - $168K/yr

Previous software engineering experience via an internship, work experience, or coding competition ... LI-SS2 LI-REMOTE

Quora

$139K - $168K/yr

Previous software engineering experience via an internship, work experience, or coding competition ... LI-SS2 LI-REMOTE

Ocean Spray

Environmental Engineer

Henderson, NV · On-site +1

We are open to remote candidates. In this role, the Environmental Engineer is responsible for ... Support carbon footprint reduction and ESG reporting efforts (Scope 1-3 emissions, GHG tracking)

Ocean Spray

Environmental Engineer

Las Vegas, NV · On-site +1

We are open to remote candidates. In this role, the Environmental Engineer is responsible for ... Support carbon footprint reduction and ESG reporting efforts (Scope 1-3 emissions, GHG tracking)

Quora

$166K - $191K/yr

Own the entire software development process from timeline estimation to coding, testing and release ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Quora

$166K - $191K/yr

Own the entire software development process from timeline estimation to coding, testing and release ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Quora

$166K - $191K/yr

Own the entire software development process from timeline estimation to coding, testing and release ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Quora

$166K - $191K/yr

Own the entire software development process from timeline estimation to coding, testing and release ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Switch, Inc.

Controls Engineer III

Reno, NV · On-site +1

$83K - $107K/yr

Degree in Electrical, Mechanical, Electronics, or Software Engineering, or equivalent technical ... remote, we offer the technology and support to keep teams connected and productive. * Career ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
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What job categories do people searching Remote Software Support Engineer jobs in Nevada look for? The top searched job categories for Remote Software Support Engineer jobs in Nevada are:
What cities in Nevada are hiring for Remote Software Support Engineer jobs? Cities in Nevada with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you

Senior Software Engineer, Core Experiences - Las Vegas, NV, USA

Speechify

Las Vegas, NV • On-site, Remote

$117K - $154K/yr

Other

Posted 12 days ago

Job description

Mission

Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You'll Do

  • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
  • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
  • Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

  • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
  • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
  • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
  • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
  • Preferred Tech Stack:
    • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
    • Prior experience with GCP is a plus

What We Offer

  • A fast-growing environment where you can help shape the company and product.
  • An entrepreneurial-minded team that supports risk, intuition, and hustle.
  • A hands-off management approach so you can focus and do your best work.
  • An opportunity to make a big impact in a transformative industry.
  • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
  • Opportunity to work on a life-changing product that millions of people use.
  • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
  • Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you're a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don't forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Apply