2

Remote Software Support Engineer Jobs in Athens, GA

Software Engineer

Athens, GA · Remote

$40 - $75/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... other engineers -- who are driving real-world impact in AI development. Our platform offers an ...

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... other engineers -- who are driving real-world impact in AI development. Our platform offers an ...

Staff Software Engineer

Athens, GA · Remote

$40 - $75/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... other engineers -- who are driving real-world impact in AI development. Our platform offers an ...

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... other engineers -- who are driving real-world impact in AI development. Our platform offers an ...

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... other engineers -- who are driving real-world impact in AI development. Our platform offers an ...

Software Developer

Athens, GA · Remote

$40 - $75/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... other engineers -- who are driving real-world impact in AI development. Our platform offers an ...

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... other engineers -- who are driving real-world impact in AI development. Our platform offers an ...

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... other engineers -- who are driving real-world impact in AI development. Our platform offers an ...

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... other engineers -- who are driving real-world impact in AI development. Our platform offers an ...

iOS Engineer -Remote

Athens, GA · Remote

$166K - $191K/yr

Own the entire software development process from timeline estimation to coding, testing and release ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

AI Automation Engineer -Remote

Athens, GA · On-site +1

$202K - $234K/yr

Use AI as much as possible to automate your own process of creating this software * Collaborate ... Experience creating LLM-backed tools involving prompt engineering and automated evals * 5+ years of ...

next page

Showing results 1-20

Remote Software Support Engineer information

See Athens, GA salary details

$38.1K

$87.5K

$160.8K

How much do remote software support engineer jobs pay per year?

As of Jun 12, 2026, the average yearly pay for remote software support engineer in Athens, GA is $87,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $120,700.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are popular job titles related to Remote Software Support Engineer jobs in Athens, GA? For Remote Software Support Engineer jobs in Athens, GA, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Athens, GA look for? The top searched job categories for Remote Software Support Engineer jobs in Athens, GA are:
What cities near Athens, GA are hiring for Remote Software Support Engineer jobs? Cities near Athens, GA with the most Remote Software Support Engineer job openings:

Software Engineer, Product Security

Johnson & Johnson

Athens, GA • On-site, Remote

$103K - $165K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Johnson & Johnson rating

8.1

Company rating: 8.1 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

31st of 71 rated pharmaceutical


Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

R&D Product Development

Job Sub Function:

R&D Software/Systems Engineering

Job Category:

Scientific/Technology

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Remote work options may be considered on a case-by-case basis and if approved by the Company.

#Li-Hybrid

We are searching for the best talent for a Cybersecurity Software Engineer, to be in Santa Clara, CA.

Purpose: We are looking for an early in career Software Engineer who would help improve the software cybersecurity of our product. The position requires understanding of cybersecurity controls and deliverables, knowledge of C++ preferably in a Linux environment, and the ability to work closely with other software engineers as well as multi-functionally. The successful candidate is self-motivated, curious, and has the desire to bring the essential and best in class cybersecurity controls and implementations into the medical field.

You will be responsible for:

  • Designing, implementing, and testing software solutions for cybersecurity controls.
  • Defining software cybersecurity requirements and detailing the software design of the product based on cybersecurity requirements.
  • Performing software code reviews and design reviews with a cyber-lens.
  • Performing periodic risk assessment of security vulnerabilities in software for the product by identifying and analyzing software vulnerabilities
  • Developing recommendations to mitigate security risks in product software.
  • Developing product software using C++ and scripting languages such as bash in an FDA regulated environment.
  • Actively collaborating with cross-functional product partners including Product Security, systems, test and service teams.
  • Adhering to organization and product level quality processes outlined in the Quality Management System.

Qualifications / Requirements:

  • BS or equivalent in Computer Science, Computer Engineering, or equivalent field.
  • 2+ years of software development and testing experience.
  • 2+ years of experience with software development using C++.
  • 1+ years of experience implementing software controls for product/IOT cybersecurity.
  • Knowledge of cybersecurity concepts such as encryption, authentication and authorization.
  • Working knowledge of Linux Ubuntu and understanding security controls provided by the operating system.
  • Experience of working with multi-threaded applications.
  • Familiarity with shell scripting languages including bash.

Preferred Skills & Experience:

  • MS/MEng in Cybersecurity, or similar field.
  • Familiarity with CI/CD tools and Dev-Sec-Ops tools and processes.
  • Experience working with Agile methodology as an individual contributor.
  • Experience analyzing security risks from sources such as penetration testing, threat modeling, vulnerability management etc.

Other Requirements:

  • Must be at least 18 years of age.
  • Ability to travel up to 10% domestic US and Internationally, with overnight stay.
  • Ability to work onsite at the J&J office in Santa Clara, CA.

The expected base pay range for this position is $89,000 to $143,750.

For the California Bay Area, the anticipated base pay range for this position is $103,000 to $165,600.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Employees are eligible for the following time off benefits:

  • Vacation – up to 120 hours per calendar year.
  • Sick time - up to 40 hours per calendar year.
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year.
  • Work, Personal and Family Time - up to 40 hours per calendar year.

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits

This job posting is anticipated to close on 4/30/25 The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.


What Johnson & Johnson employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom