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Remote Software Support Engineer Jobs in Athens, GA

ABB

Protection and Control Engineer

Athens, GA · Remote

Lead and support engineering design activities for new and existing utility, industrial, and ... Proficient software experience should include Easy Power, SKM Powertools, ETAP, Aspen, and EMTP.

SmallBizPros Inc

Tax Senior/Specialist

Athens, GA · Remote

$75K - $85K/yr

Research and respond to complex tax questions from franchisees through help desk software, email, phone, and remote support tools. * Assist franchise owners with IRS notices and the resolution of IRS ...

SmallBizPros Inc

Tax Senior/Specialist

Athens, GA · Remote

$75K - $85K/yr

Research and respond to complex tax questions from franchisees through help desk software, email, phone, and remote support tools. * Assist franchise owners with IRS notices and the resolution of IRS ...

Varsity Tutors

Software Tutor

Athens, GA · Remote

$18 - $40/hr

... support students from introductory software concepts through advanced software engineering coursework and career preparation. * Effective Teaching Methods: Ability to identify concepts students ...

Varsity Tutors

Software Engineering Tutor

Athens, GA · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Expertise in Software Engineering and the ability to explain concepts clearly. * Ability to ...

ABB

Commercial Proposal Engineer

Flowery Branch, GA · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

ABB

Commercial Proposal Engineer

Athens, GA · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Apidel Technologies

Sr. ServiceNow Developer

Athens, GA · Remote

$52.25 - $71.75/hr

Under broad supervision, designs, codes, tests, modifies and debugs computer software. The ... Support and design robust integration between ServiceNow and third-party business systems.

Varsity Tutors

Structural Engineering Tutor

Athens, GA · Remote

$18 - $40/hr

Adapts instruction using structural analysis software, code reference materials, and design problem sets to support advanced undergraduate and graduate civil engineering students preparing for ...

campus4tech

Power BI Developer- Remote

Athens, GA · On-site +1

Remote-Contract Duration: 1 year + Extension Location: Athens, GA 30606 Job Summary ... Seeking an experienced Power BI Publisher to support the migration of approximately 400 IBM Cognos ...

Amteck, LLC

BIM Technician - Electrical

Commerce, GA · On-site +1

... to support our construction and engineering teams through advanced 3D modeling and coordination ... This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ...

Varsity Tutors

Computer Programming Tutor

Athens, GA · Remote

$18 - $40/hr

... support students from absolute beginners through intermediate programmers building foundational software development skills. * Effective Teaching Methods: Ability to identify concepts students ...

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Remote Software Support Engineer information

See Athens, GA salary details

$38.1K

$87.5K

$160.8K

How much do remote software support engineer jobs pay per year?

As of Jul 29, 2026, the average yearly pay for remote software support engineer in Athens, GA is $87,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $120,700.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What job categories do people searching Remote Software Support Engineer jobs in Athens, GA look for? The top searched job categories for Remote Software Support Engineer jobs in Athens, GA are:
What cities near Athens, GA are hiring for Remote Software Support Engineer jobs? Cities near Athens, GA with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you

Remote Customer Service Representative

Liveops

Athens, GA • Remote

$20/hr

Contractor

Re-posted 14 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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