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Remote Support Jobs in Athens, GA (NOW HIRING)

SmallBizPros Inc

Tax Senior/Specialist

Athens, GA · Remote

$75K - $85K/yr

Research and respond to complex tax questions from franchisees through help desk software, email, phone, and remote support tools. * Assist franchise owners with IRS notices and the resolution of IRS ...

SmallBizPros Inc

Tax Senior/Specialist

Athens, GA · Remote

$75K - $85K/yr

Research and respond to complex tax questions from franchisees through help desk software, email, phone, and remote support tools. * Assist franchise owners with IRS notices and the resolution of IRS ...

micro1 AI

Senior Counsel - Remote

Athens, GA · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

WOW World Media LLC

Be Seen First

Executive Support & Operations Specialist

Watkinsville, GA · Remote

$48K - $60K/yr

This is a fully remote job. However, onboarding would take place at the office location in ... Support leadership with a wide variety of business and operational needs · Handle confidential ...

ForgeFit

Remote Customer Service Specialist

Athens, GA · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Inside Sales Representative

Athens, GA · On-site +1

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

micro1 AI

Senior Legal Consultant - Remote

Athens, GA · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

HSS Careers

Remote Sales Agent

Athens, GA · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

micro1 AI

Managing Partner - Attorney - Remote

Athens, GA · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

HSS Careers

Remote Sales Agent

Athens, GA · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

HSS Careers

Remote Insurance Agent

Athens, GA · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

InsuraTec

TeleSales Representative -Remote

Athens, GA · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Remote Flexibility: Work from the comfort of your home with a schedule that fits your lifestyle.

Talkiatry

Psychiatrist (Remote)

Athens, GA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Liveops

Remote Customer Service Agent

Athens, GA · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

ReminderMedia

Direct Sales Closer - Remote

Greensboro, GA · Remote

$65K - $125K/yr

As a Remote Sales Executive, you'll take full ownership of the sales cycle-engaging qualified ... Receive unwavering support from inspirational leaders who care as much as you about your success ...

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All JobsSupport JobsRemote Support JobsRemote Support Jobs in Athens, GA

Remote Support information

See Athens, GA salary details

$13

$25

$43

How much do remote support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote support in Athens, GA is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.40 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs

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The most popular types of Support jobs in Athens, GA are:

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For Remote Support jobs in Athens, GA, the most frequently searched job titles are:

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The top searched job categories for Remote Support jobs in Athens, GA are:

What cities near Athens, GA are hiring for Remote Support jobs?

Cities near Athens, GA with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Athens, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,315 per year, or $25.2 per hour.

Remote Customer Service Representative

Liveops

Athens, GA • Remote

$20/hr

Contractor

Re-posted yesterday

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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