2

Remote Support Jobs in Athens, GA (NOW HIRING)

Tax Senior/Specialist

Athens, GA ยท Remote

$75K - $85K/yr

Research and respond to complex tax questions from franchisees through help desk software, email, phone, and remote support tools. * Assist franchise owners with IRS notices and the resolution of IRS ...

Tax Senior/Specialist

Athens, GA ยท Remote

$75K - $85K/yr

Research and respond to complex tax questions from franchisees through help desk software, email, phone, and remote support tools. * Assist franchise owners with IRS notices and the resolution of IRS ...

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

next page

Showing results 1-20

Remote Support information

See Athens, GA salary details

$13

$25

$43

How much do remote support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote support in Athens, GA is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.40 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Athens, GA?

The most popular types of Support jobs in Athens, GA are:

What are popular job titles related to Remote Support jobs in Athens, GA?

For Remote Support jobs in Athens, GA, the most frequently searched job titles are:

What cities near Athens, GA are hiring for Remote Support jobs?

Cities near Athens, GA with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Athens, GA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,315 per year, or $25.2 per hour.

Licensed Mental Health Counselor - Remote School-Based Support

Empower Care Mental Health Clinic

Athens, GA โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago


Job description

Position Overview

Empower Care Mental Health Clinic is actively seeking a dedicated and compassionate Licensed Mental Health Counselor to provide remote support for students within a school-based setting in Athens, Georgia. This full-time position offers qualified candidates the opportunity to deliver meaningful mental health services to youth and their families, with a salary range of USD 60,000 to 104,000 annually, depending on experience and credentials.

About the Organization

At Empower Care Mental Health Clinic, we are committed to fostering a supportive environment that prioritizes mental well-being. Our multidisciplinary team is dedicated to offering high-quality, evidence-based therapeutic interventions tailored to meet the diverse needs of our clients. We believe in the importance of accessible mental health support, especially within educational settings, to help students thrive academically and personally.

Work Environment

This role is conducted remotely, allowing counselors the flexibility to manage their schedules effectively while reaching out to students and families. Our clinic operates Monday through Saturday, providing a robust structure for clinicians to offer therapy at times that are convenient for students and their families. Counselors will have access to supportive administrative services, including credentialing and insurance management, enabling them to focus on delivering exceptional care.

Key Responsibilities
  • Conduct psychosocial assessments for individuals, families, and groups to identify mental health needs and develop personalized intervention plans.
  • Provide graduate-level clinical social work and counseling interventions, employing best practices in mental health therapy.
  • Collaborate with interdisciplinary teams to discuss assessment findings, treatment methods, and establish comprehensive care plans during regular team meetings.
  • Maintain accurate and timely documentation of patient interactions, treatment progress, and outcomes, ensuring adherence to ethical and professional standards.
  • Deliver Cognitive Behavioral Therapy (CBT) and other evidence-based therapeutic modalities to support clients in achieving their mental health goals.
  • Engage in case management activities, working with both community and hospital professionals to coordinate comprehensive patient care.
Patient Population / Client Focus

The Mental Health Counselor will primarily serve students and their families within the Athens community, focusing on youth who are experiencing a range of emotional, behavioral, and psychological challenges. The role involves addressing mental health concerns prevalent in adolescents, including anxiety, depression, trauma, and academic stress. Counselors will play a crucial role in helping students navigate these challenges, providing a safe and supportive space for therapy.

Qualifications
  • A valid and current license as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Doctor of Psychology (PsyD).
  • A Bachelor's degree in Social Work, Psychology, or a related field is required.
  • Minimum of 2 years of direct clinical experience in a mental health setting, preferably with adolescents.
  • Exceptional interpersonal skills, with the ability to build rapport and trust with clients.
  • Comfort and competence in using telehealth technologies for remote therapy sessions.
Preferred Experience
  • Previous experience working in a school environment or with school-aged clients.
  • Familiarity with evidence-based interventions and practices.
  • Understanding of community resources available for youth and families.
Compensation and Benefits

We recognize and reward the commitment and hard work of our counselors by offering a competitive salary range of USD 60,000 to 104,000 per year, based on experience and credentials. In addition, our benefits package includes:

  • Comprehensive health insurance, which encompasses medical, dental, and vision coverage.
  • Professional liability insurance to ensure counselors feel secure in their practice.
  • Generous paid time off, including holidays, to promote optimal work-life balance.
  • Opportunities for professional development and continuing education, supporting counselors in furthering their skills and knowledge.
  • A collaborative team environment where ongoing supervision and mentoring are provided to foster career growth.
Career Growth Opportunities

As a member of our team at Empower Care Mental Health Clinic, mental health counselors will have numerous opportunities for professional development and career advancement. We encourage counselors to pursue specialized certifications and training that align with their interests and our clinicโ€™s mission. Additionally, leadership roles may become available for those looking to expand their impact within the organization.

Why Join Our Team

Joining Empower Care Mental Health Clinic means becoming part of a mission-driven organization that values the mental health and well-being of our community. Our team enjoys flexible scheduling, a supportive work environment, and the opportunity to make a profound difference in the lives of youth and families. If you are ready to embark on a fulfilling career path that truly contributes to the mental health field, we encourage you to apply.

Application Information

If you are a licensed mental health professional ready to join our mission of empowering individuals through accessible mental health care, we invite you to submit your application. Please include your resume and a cover letter outlining your qualifications and passion for working with youth in a school-based setting. We look forward to welcoming you to our team!