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Remote Software Support Engineer Jobs in Buffalo, MN

Lead Software Engineer

Maple Grove, MN ยท On-site +1

$130K - $145K/yr

Employees report to the office Mondays - Thursdays, with Friday being remote. In this Exciting ... We offer a career with purpose as you support the farmers and ranchers who create food, fuel, and ...

Field Application Engineer '27

Minnetonka, MN ยท On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Senior Software Engineer

Minnetonka, MN ยท Remote

$91K - $163K/yr

Experience supporting web and mobile core platform integrations * Experience utilizing enterprise-approved AI developer tools to optimize coding efficiency, test automation, and software delivery

Senior Software Engineer

Minnetonka, MN ยท Remote

$91K - $163K/yr

Experience supporting web and mobile core platform integrations * Experience utilizing enterprise-approved AI developer tools to optimize coding efficiency, test automation, and software delivery

Senior Software Engineer

Minnetonka, MN ยท Remote

$91K - $163K/yr

Troubleshoot production support issues post-deployment and come up with solutions as required ... Software Engineering * 5+ year or professional experience in C# and .NET development * 5+ years of ...

Senior Software Engineer

Minnetonka, MN ยท Remote

$91K - $163K/yr

Troubleshoot production support issues post-deployment and come up with solutions as required ... Software Engineering * 5 year or professional experience in C# and .NET development * 5 years of ...

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Showing results 1-20

Remote Software Support Engineer information

See Buffalo, MN salary details

$41.6K

$95.4K

$175.3K

How much do remote software support engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for remote software support engineer in Buffalo, MN is $95,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $131,600.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

Lead Software Engineer

Maple Grove, MN โ€ข On-site, Remote

ProAg
Insurance Servicesย โ€ขย 201 - 500 employees

$130K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

Role Details

Job Title: Lead Software Engineer

Location: Maple Grove, MN

Reports To: Software Engineering Manager

Employment Type: Full Time

Job Requisition ID: 2026-442

Requisition Begin Date: 05/14/2026

Requisition End Date: 09/14/2026

In This Exciting Opportunity You Will:

ProAg has an exciting opportunity for a Lead Software Engineer to join our team. We are looking for individuals who want to embrace the advantages of technology and dedicate importance to ensure our software packages are the easiest and most efficient in the industry. Bring your passion for innovation to an Agile environment to help serve quality software products to our farmers, agents, and re-insurers!

You will primarily work with your team and external teams to solve challenging problems, communicate status to stakeholders, implement process changes and maintain existing systems. When viewed from 30,000 feet, this role serves the product team by providing sizings to products owners and technical leadership to a scrum team. Your mission will be to ensure that your team is always sprinting.

This is a hybrid role in our Maple Grove, Minnesota office. Employees report to the office Mondays - Thursdays, with Friday being remote.

In this Exciting Opportunity, You Will:

  • Provide Level of Effort estimates (sizings), document risks and assumptions and complete a prototype if needed.
  • Design your scrum team's technical solutions.
  • Work with the DevOps team to release your team's products.
  • Enforce industry standards and best practices for your team.
  • Collaborate with our Solutions Architecture team.

What You Bring

  • 6 years significant, relevant, and progressive professional experience
  • At least a bachelor's degree in Computer Science, or a related field, or the equivalent education and/or experience.
  • Minimum of 4 years' experience in leadership, including strategic planning and setting technical direction.
  • Experience in .NET (framework and core), C#, Javascript, React, Postgress, SQL Server, and Microservice and Event-Driven Architecture.
  • Demonstrated Design and Development Experience
  • Experience with the following: software modeling, data modeling, performance tuning, and application monitoring.
  • Excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy.

What We Offer

  • Competitive salary and comprehensive benefit package
  • Strong learning culture with ongoing development opportunities
  • Opportunities for growth and career advancement
  • Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
  • Basic life and disability insurance
  • 401(k) plan with 6% company match
  • 20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off
  • Paid parental leave
  • Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
  • Student loan matching program
  • Employee discount program
  • An opportunity to do meaningful work and love what you do

What We Represent:

A career with purpose. Our crop insurance professionals work each day to bring peace of mind and protection to American farmers and ranchers. Join a team who truly cares.

  • Part of something bigger:We offer a career with purpose as you support the farmers and ranchers who create food, fuel, and fiber for the world.
  • Personal connections:We are built on strong relationships and appreciation of your individuality.
  • A team who cares:We look out for each other personally and professionally because we care about each other.
  • Innovators by trade:We're committed to a brighter tomorrow for our team members and agriculture.
  • The best of both worlds:We combine personal connections with powerful resources, thanks to our culture and the backing of Tokio Marine HCC.

The Company:

ProAg, a member of the Tokio Marine HCC group of companies, is positioned as a financially strong and well-capitalized insurer with an AM Best rating of A++. With 100 years of service to our agents & insureds, we stand committed to continuing the principles that ProAg was founded on: Integrity, Loyalty, and Customer Service.

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine Group, and more than fifty years of growth, profitability, and stability, we offer important insurance products that most people don't even know exist. Every policy we write is special, enabling our clients to do amazing things.

Pay Transparency

The pay range for this position is $130,000 - $145,000 which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate's geographic location, qualifications, work experience, education, and/or skill level. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws.

Disclaimer

As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions. Where not restricted by law and for criminal history not covered by this law, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law.

Equal Opportunity Employer

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

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