2

Remote Software Support Engineer Jobs in Buffalo, MN

Software Engineer

Minnetonka, MN · Remote

$72K - $130K/yr

The Software Engineer is responsible for supporting and enhancing a high volume, cloud native claims platform built on Azure, Kubernetes, and Kafka. This role focuses on building reliable, secure ...

Controls Engineer

Plymouth, MN · Remote

$70K - $110K/yr

Fully Remote Full-Time Summary: We are seeking a Controls Engineer to design, program, and support ... Hands-on hardware and software troubleshooting Qualification: * Bachelor's degree or equivalent in ...

Remote option available) * Compensation: $80,000 - $120,000 (DOE; hiring junior through senior ... Troubleshoot hardware and software issues while providing advanced technical support. * Work ...

Software | , |

Minnetonka, MN · Remote

$72K - $130K/yr

The Software Engineer is responsible for supporting and enhancing a high volume, cloud native claims platform built on Azure, Kubernetes, and Kafka. This role focuses on building reliable, secure ...

New

Application Engineer - Remote

Champlin, MN · On-site +1

$85K - $155K/yr

Job Type Full-time Description This position is NOT Software Applications Summary: We are seeking an Application Engineer who provides advanced technical expertise to support customers, sales teams ...

Software development - code, test, debug, document and maintain Anti-Money Laundering/Bank Secrecy ... Serve as third level support for ongoing maintenance and production issues. Basic Qualifications:

next page

Showing results 1-20

Remote Software Support Engineer information

See Buffalo, MN salary details

$41.6K

$95.4K

$175.3K

How much do remote software support engineer jobs pay per year?

As of Jun 12, 2026, the average yearly pay for remote software support engineer in Buffalo, MN is $95,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $131,600.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What cities near Buffalo, MN are hiring for Remote Software Support Engineer jobs? Cities near Buffalo, MN with the most Remote Software Support Engineer job openings:
Software Engineer

Software Engineer

UnitedHealth Group

Minnetonka, MN • Remote

$72K - $130K/yr

Full-time

Retirement

Posted 14 days ago


UnitedHealth Group rating

7.5

Company rating: 7.5 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

225th of 871 rated healthcare providers


Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Software Engineer is responsible for supporting and enhancing a high volume, cloud native claims platform built on Azure, Kubernetes, and Kafka. This role focuses on building reliable, secure, and scalable systems through solid CI/CD automation, infrastructure as code, and modern observability practices. The engineer manages cloud infrastructure, certificates, and secrets, implements monitoring and performance visibility, and develops runbooks and disaster recovery procedures to ensure system resiliency. Partnering closely with Java engineering teams, the role drives production readiness, incident resolution, root cause analysis, and continuous improvements to application reliability and operational excellence.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Support high volume claims platform across Azure, Kubernetes, and Kafka
  • Builds and maintains CI/CD pipelines, automates deployments, and enforces security scans and rollback safety
  • Manages Terraform based infrastructure, certificates, and secrets
  • Implements observability using Prometheus, Grafana, and Splunk for system health and performance
  • Creates resilient runbooks, DR procedures, and reliability improvement
  • Act as a hands-on engineer, leading by example and working independently
  • Collaborates with Java engineers to ensure production ready services and operational excellence
  • Drives incident resolution, root cause analysis, and continuous improvement across the application ecosystem

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • 5 years of experience in Java engineering background (Maven/Gradle, Spring Boot, REST APIs)
  • 3 years of experience in Python
  • 3 years of experience with hands on experience with Azure cloud services (storage, networking, failover groups, resiliency patterns)
  • 3 years of experience with Kafka (topics, partitions, ACLs, schema registry)
  • 3 years of experience with kubernetes (AKS) including workloads, probes, scaling, logging, and security
  • 3 years of experience in CI/CD expertise-GitHub Actions or Jenkins-for automated builds, tests, scanning, and deployments
  • 3 years of experience with infrastructure such as Code (Terraform), containerization (Docker), Helm charts
  • 3 years of experience with observability tools: Prometheus/Grafana, Splunk, etc
  • 3 years of experience with SonarQube, and quality gating practices

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

     

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN


What UnitedHealth Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom