ZipRecruiter

Log In

2

Remote Software Support Engineer Jobs in Buffalo, MN

AspenTech

Sr Power Systems Engineer

Medina, MN · On-site +1

$104K - $130K/yr

... support of community service projects to social events that foster fun and relationship building ... Your Impact * Develop and execute system build plans accounting for software architecture ...

UnitedHealth Group

Full Stack Engineer

Plymouth, MN · Remote

$72K - $130K/yr

... support and guide application delivery. This is an exciting opportunity to deploy modern ... Develop, test, implement, and maintain application software working with established processes

New

Quora

iOS Engineer -Remote

Plymouth, MN · Remote

$61.63 - $88.47/hr

Own the entire software development process from timeline estimation to coding, testing and release ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Quora

iOS Engineer -Remote

Saint Cloud, MN · Remote

$61.63 - $88.47/hr

Own the entire software development process from timeline estimation to coding, testing and release ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Target

Sr Engineer - Interactive Compute

Minneapolis, MN · On-site +1

$98K - $176K/yr

... support Data Scientists and other users at Target. You will gain insights into application ... Yourexpertisein software engineering patterns will help build robust and scalable systems. You will ...

UnitedHealth Group

Sr AI/ML Engineer - Remote

Minnetonka, MN · On-site +1

$106K - $146K/yr

Growing together We are seeking a Sr AI/ML Engineer to join our LMIS team in supporting ... Collaborate with software engineers, data engineers, and underwriting stakeholders to deliver ...

Fluence Corp.

Process Engineer

Minneapolis, MN · On-site +1

$125K - $140K/yr

Description The Process Engineer will be instrumental in the design and execution of all municipal ... Supports remote or on-site startup of solutions design. * Other duties as assigned by the direct ...

Horizontal Talent

Engineer

Brooklyn Park, MN · On-site +1

$69 - $107/hr

Design, build, and support end-to-end Generative AI applications from early experimentation through ... Apply software engineering best practices such as code reviews, automated testing, Git-based ...

previous page

Showing results 41-60

All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Buffalo, MN

Remote Software Support Engineer information

See Buffalo, MN salary details

$41.6K

$95.4K

$175.3K

How much do remote software support engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for remote software support engineer in Buffalo, MN is $95,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $131,600.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.
Remote Software Support Engineer jobs near you

Sr Power Systems Engineer

Medina, MN • On-site, Remote

AspenTech
Software Development • 10K+ employees
Learn more about AspenTechexternal

$104K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

AspenTech rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The RoleWe are looking for talented, energetic, and outgoing application engineers to work in a rapidly growing field where you will have the opportunity to deliver state-of-the-art Advanced Distribution Management Systems (ADMS) to some of the most exciting electric utilities around the world. You will be involved in designing, building, configuring, testing, and delivering these systems all while working closely with other driven Engineers and with our customers. Specifically, you'll be working on the Outage Management System (OMS) that spans the electric utility's operational and information technology domains; you will be building systems that improve the efficiency of the utility's grid operations and capture information and data in support of their business functions. These systems will expand the utility's Smart Grid capabilities by providing detailed insight into the operations of the electrical grid. You will have the opportunity to shape the future of the electrical grid, which will reduce environmental impacts through the conservation of crucial resources. You will be reporting to the Outage Management System (OMS) Manager.Your Impact
  • Develop and execute system build plans accounting for software architecture, information security, and hardware deployment.
  • Work closely with customers to understand their operational needs, provide system training, and configuration to meet their needs.
  • Perform system and acceptance testing with customers.
  • Develop scripts and other middleware solutions to integrate into third-party systems.
  • Troubleshoot complex problems and collaborate with technical experts in various domains.
  • Lead workshops with customers.
  • Travel to customer sites and work directly with customers to successfully deliver, test, and integrate systems.
What You'll Need
  • Bachelor's degree in applications engineering, software engineering, or computer engineering or a related field.
  • 4+ years of application engineering work experience.
  • Experience working in or with utilities or in an engineering support role especially in the OMS or ADMS space
  • Ability to travel up to 20%.
  • Solid understanding of general computer operations including file systems, file navigation, and system settings.
  • Familiarity with multiple operating systems (Windows, Linux, etc.).
  • Basic understanding of remote system access.
  • Comfortable working with configuration files and navigating servers.
  • Ability to collect and analyze data to identify software defects.
  • Ability to distinguish between configuration issues and development bugs and submit highly detailed defects to the development team.
  • Attention to detail: ability to accurately update and sync configuration across a large number of servers.
  • Ability to independently troubleshoot and resolve technical issues without step-by-step guidance.
  • Ability to translate complex technical problems into clear, customer-friendly explanations.
  • Capable of identifying root causes and communicating solutions without overwhelming the customer and/or leadership with unnecessary technical detail.
  • Ability to translate customer requirements into configuration.
  • Knowledge of SQL Server, MongoDB preferred.
The salary range for this role is $104,400.00 - $130,500.00. This range represents what we in good faith believe is the range possible for base compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range based on several factors. This range may be modified in the future. This role is also eligible for bonus or variable incentive pay. Additionally, we offer a comprehensive benefits package including paid time off, charitable giveback day, medical/dental/vision insurance, and retirement benefits to eligible employees.

What AspenTech employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply