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Intake Jobs (NOW HIRING)

The Behavior Lab

Intake Manager

Yucaipa, CA · On-site

$25/hr

The Intake Manager leads the full client intake lifecycle-from initial inquiry and onboarding through service transitions and offboarding. You'll oversee the Intake Team while ensuring families ...

P4P Inc

Intake Specialist

Brooklyn, NY · On-site

$23 - $30/hr

Full-time Intake Specialist Location: Brooklyn, NY Salary: $23-$30 hourly Job Overview As a Full-time Intake Specialist, you will be the first point of contact for individuals seeking our services.

Banyan

Intake Coordinator

Castle Rock, CO · On-site

$23/hr

Intake / Behavioral Health Support | Behavioral Health - SUD & MH |Compensation: 20 - 22 hourly| FT Schedule (40 hours per week) Banyan Treatment Centers is seeking a organized and customer-service ...

Empower Associates

Intake Attorney

Phoenix, AZ · On-site +1

$115K - $125K/yr

Intake isn't an afterthought here -- it's a core strategic function, operated with the discipline of an operations team while retaining a lawyer's judgment. It's where every client relationship ...

Theranica USA, Inc.

Intake Agent

$18.25 - $24.25/hr

Intake Agent Location: United States (Remote) About Theranica Join Theranica and Revolutionize Migraine Care. Theranica is a pioneering digital therapeutics company dedicated to transforming migraine ...

The Behavior Lab

Intake Manager

Yucaipa, CA · On-site

The Intake Manager leads the full client intake lifecycle-from initial inquiry and onboarding through service transitions and offboarding. You'll oversee the Intake Team while ensuring families ...

The Behavior Lab

Intake Manager

Yucaipa, CA · On-site

The Intake Manager leads the full client intake lifecycle--from initial inquiry and onboarding through service transitions and offboarding. You'll oversee the Intake Team while ensuring families ...

The Behavior Lab

Intake Coordinator

Yucaipa, CA · On-site

$20 - $25/hr

About the Role As an Intake Coordinator, you'll help guide families through the intake process--from their initial inquiry through onboarding and the start of services. You'll communicate directly ...

ST CROIX HOSPICE LLC

Intake Supervisor

Mendota Heights, MN · On-site

$68K - $73K/yr

Intake Supervisor Position Overview Reporting to the Director of Intake, the Intake Supervisor is responsible for the management of Intake Team Leads and Coordinators. Ensures appropriate staffing ...

Workforce 1

Intake Coordinator

Staten Island, NY · On-site

$29.32 - $30.28/hr

The Intake Coordinator manages the intake process for the Case Management Program, serving adults age 60 and older by assessing client needs and connecting individuals with appropriate services. This ...

The Salvation Army

Intake Coordinator

Davenport, IA

$18/hr

Intake Coordinator Location: Davenport, Iowa Job Type: Full-time Pay: $18.00 an hour Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled About the Role At The ...

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How much do intake jobs pay per year?

As of Sep 8, 2026, the average yearly pay for intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is an intake specialist?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are the key skills and qualifications needed to thrive as an intake specialist?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.

What are some common challenges faced by professionals in an intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

More about Intake jobs

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Cities with the most Intake job openings:

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For Intake jobs, the most frequently searched job titles are:

Intake jobs near you
Infographic showing various Intake job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Intake Manager

Yucaipa, CA • On-site

The Behavior Lab
See more jobs at The Behavior Labexternal

$25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Location: In-Person | Yucaipa, CA
Schedule: Full-Time | Monday-Friday within operating hours of 8:00 AM-5:00 PM
Classification: Full-Time, Non-Exempt
About Us:
At The Behavior Lab, we believe the family experience begins long before a child's first therapy session. From the first phone call to the first day of services, our Intake Team plays an important role in helping families feel welcomed, informed, and supported.
We provide compassionate, high-quality ABA services to children and families, and we're looking for an experienced Intake Manager who is ready to lead people, strengthen systems, and help families successfully navigate their journey into services.
If you're someone who loves organization, developing people, solving problems, and turning a busy department into a well-oiled machine, this may be the role for you!
About the Role:
The Intake Manager leads the full client intake lifecycle-from initial inquiry and onboarding through service transitions and offboarding. You'll oversee the Intake Team while ensuring families receive timely communication, documentation stays accurate and compliant, and processes continue moving forward.
This is a hands-on leadership position. We're looking for someone who can see the bigger picture while still paying attention to the details: coaching their team, reviewing workflows, jumping in when challenges arise, tracking departmental performance, and continuously looking for ways to make the family experience better.
You'll also collaborate closely with Clinical, Billing, People Operations, and Marketing to help create smooth transitions from inquiry to active services.
Key Responsibilities:
  • Lead, support, and provide daily oversight to the Intake Team
  • Oversee the complete client lifecycle, including inquiries, onboarding, transitions, and offboarding
  • Ensure timely family follow-up and clear, compassionate communication throughout the intake process
  • Monitor Client documents and onboarding, communication logs, funder documentation, and other intake requirements for accuracy and completion
  • Conduct quality assurance audits and ensure client records and service-region data remain current
  • Serve as an escalation point for complex family concerns, documentation barriers, scheduling challenges, and intake-related issues
  • Maintain and improve Intake SOPs, workflows, and systems
  • Track intake KPIs, including inquiry trends, conversion rates, engagement, and outreach outcomes
  • Identify barriers impacting families' ability to begin services and develop solution-focused strategies
  • Partner with Clinical, Billing, People Operations, Marketing, and other departments to support successful client transitions
  • Support community outreach, resource fairs, partnerships, and family engagement initiatives
  • Coach and develop Intake Team members while maintaining accountability, organization, and departmental expectations

What We're Looking For:
We're looking for someone who doesn't just manage tasks - they move things forward.
The right person is comfortable leading a team, following up until something is complete, having accountability conversations when needed, and finding solutions when a process isn't working. You should be equally comfortable supporting a concerned family, coaching an employee, reviewing data, and collaborating with leadership.
Qualifications:
  • Bachelor's degree in a related field preferred
  • Minimum of 2 years of experience in a related field; 3-5 years preferred
  • Previous leadership, intake, operations, healthcare, customer service, or related experience strongly preferred
  • Strong problem-solving and decision-making abilities
  • Excellent communication and relationship-building skills
  • Highly organized with strong project and time-management skills
  • Ability to work independently while keeping leadership and team members informed
  • Comfortable working in a fast-paced environment with changing priorities
  • Strong emotional intelligence and ability to navigate challenging conversations professionally
  • Proficiency with Google Workspace, including Docs, Sheets, Slides, Calendar, and Gmail
  • Ability to coach, motivate, and develop a team while maintaining clear expectations and accountability

Why You'll Love Working With Us:
At The Behavior Lab, you're not just managing an intake department - you're helping shape a family's first experience with our organization.
We believe strong leaders create strong teams, and strong teams create better experiences for the families we serve. You'll have the opportunity to build systems, develop your team, collaborate across departments, and have a voice in how we continue improving and growing.
We celebrate wins, learn from challenges, promote growth from within whenever possible, and want our leaders to feel empowered to bring forward ideas-not simply maintain what's already been done.
Benefits & Perks:
We offer a supportive, growth-oriented work environment with:
Medical, Dental, and Vision Insurance*
401(k) Retirement Plan*
Paid Time Off (PTO)* & Sick Time
Unpaid Time Off (UTO)
Staff Referral Bonuses
Professional Development & Leadership Training
Team Bonding Outings & Staff Appreciation Events
Employee Social Interest Groups & Lab Social Groups
Opportunities for Internal Growth & Advancement
Physical Requirements:
This is primarily an in-person, office-based role requiring extended computer use and the ability to move throughout office and event spaces. Must be able to occasionally lift up to 25 lbs. Local travel may be required for community events and partnership meetings, with occasional evening or weekend events based on organizational needs.
Ready to Lead the First Step in a Family's Journey?
If you're a people-focused leader who loves building strong systems, developing teams, solving problems, and creating positive experiences for families, we'd love to hear from you!
The Behavior Lab is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued and supported.

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