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Intake Jobs (NOW HIRING)

Light Counseling

Intake Manager

Forest, VA · On-site

  • Medical

  • Retirement

We are seeking an Intake Manager who is passionate about leading people, improving processes, and ensuring every prospective client experiences a compassionate, efficient, and welcoming first ...

Empower Associates

Intake Attorney

Phoenix, AZ · On-site +1

$115K - $125K/yr

Intake isn't an afterthought here -- it's a core strategic function, operated with the discipline of an operations team while retaining a lawyer's judgment. It's where every client relationship ...

Doist

Intake Director

Ankeny, IA · On-site

$95 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Intake Director provides strategic leadership and oversight of all intake operations supporting members and participants served through commercial insurance plans, Medicare Advantage, state ...

Banyan

Intake Coordinator

Lake Worth, FL · On-site

$19 - $20/hr

The Intake Coordinator supports admissions flow, maintains accurate and compliant records, and helps ensure a smooth, welcoming transition into care while upholding Joint Commission standards and ...

Direct Counsel

Intake Specialist

Los Angeles, CA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Intake Specialist Direct Counsel has partnered with a growing law firm in the Los Angeles area, considered a powerhouse in the field of plaintiff's side wage-and-hour class action litigation, who is ...

Family & Children's Services

Intake Scheduler

Tulsa, OK

$15.50 - $21/hr

  • PTO

The Intake Scheduler is responsible for coordinating daily intake schedules, staff assignments, and calendar management to ensure efficient intake operations. This role utilizes queue management ...

Yates Appellate Law

Intake Specialist

Richmond, VA · On-site

$42K - $50K/yr

The Intake Specialist is the first point of contact for prospective clients and plays a critical role in shaping their first impression of the firm. This person conducts warm, careful intake ...

The Behavior Lab

Intake Manager

Yucaipa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Intake Manager leads the full client intake lifecycle-from initial inquiry and onboarding through service transitions and offboarding. You'll oversee the Intake Team while ensuring families ...

Workforce 1

Intake Coordinator

Staten Island, NY

$29.32 - $30.28/hr

Position Overview The Intake Coordinator manages the intake process for the Case Management Program, serving adults age 60 and older by assessing client needs and connecting individuals with ...

Angels of Care Pediatric Home Health

Intake Manager

Anna, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Train and coach Intake Coordinators, including auditing calls and providing feedback to improve service quality * Oversee referral pipeline to ensure timely response and high conversion rates

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Showing results 21-40

All JobsIntake Jobs

Intake information

See salary details

$31K

$44.4K

$83.5K

How much do intake jobs pay per year?

As of Aug 16, 2026, the average yearly pay for intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is an intake specialist?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are the key skills and qualifications needed to thrive as an intake specialist?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.

What are some common challenges faced by professionals in an intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

More about Intake jobs

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What are the most commonly searched types of Intake jobs?

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What states have the most Intake jobs?

States with the most job openings for Intake jobs include:

What job categories do people searching Intake jobs look for?

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Intake jobs near you
Infographic showing various Intake job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Intake Manager

Light Counseling

Forest, VA • On-site

Full-time

Medical, Retirement

Posted 12 days ago

Job description

JOIN A MISSION-DRIVEN PRACTICE THAT SERVES WITH PURPOSE
For more than 30 years, Light Counseling has served thousands of individuals, couples, and families across Virginia and beyond. We provide professional, confidential, distinctly Christian counseling grounded in clinical excellence and God's truth.
Our mission is simple: bring hope to the hopeless and healing to the hurting.
We are seeking an Intake Manager who is passionate about leading people, improving processes, and ensuring every prospective client experiences a compassionate, efficient, and welcoming first impression. This position combines direct client interaction with leadership responsibilities, overseeing the Intake team while actively participating in the intake process.
WHY JOIN LIGHT COUNSELING
  • Meaningful work that directly connects individuals and families with the care they need
  • Opportunity to lead and develop a high-performing intake team
  • Collaborative and supportive leadership environment
  • Mission-driven culture rooted in faith and service
  • Ability to shape processes, improve client experience, and drive operational excellence

CONFIDENTIALITY NOTICE
Employment with Light Counseling is confidential and adheres to all federal and state privacy laws and practices (including HIPAA). Employees are expected to exercise sound judgment, maintain discretion, and operate with independence, flexibility, and professionalism within the framework of company policies and procedures.
DUTIES AND RESPONSIBILITIES
Client Intake & Scheduling
  • Serve as an active member of the Intake team by handling incoming client inquiries via phone, email, and online requests
  • Conduct intake screenings and collect required demographic, insurance, and payment information
  • Schedule clients with the most appropriate providers based on specialty, availability, and clinical recommendations
  • Maintain accurate and timely documentation within the Electronic Health Record (EHR) system
  • Provide compassionate, professional service while helping prospective clients navigate the intake process

Leadership & Team Development
  • Lead, coach, and supervise the Intake Specialists while continuing to support daily intake operations
  • Train new team members and provide ongoing coaching, mentorship, and performance feedback
  • Foster a collaborative, client-centered culture focused on responsiveness, empathy, and excellence
  • Support employee development and encourage continuous learning and accountability

Operations & Performance Management
  • Develop, implement, and maintain an Intake Scorecard to monitor key performance indicators such as response times, conversion rates, appointment completion, and client satisfaction
  • Analyze intake data to identify trends, opportunities, and operational improvements
  • Recommend and implement process enhancements that improve efficiency and client experience
  • Ensure consistent intake workflows across all office locations and teletherapy services

Collaboration & Care Coordination
  • Partner with Clinical Directors and Site Leaders to ensure appropriate client placement
  • Collaborate with the Billing Manager to verify insurance eligibility and financial readiness
  • Work closely with the Client Care Manager to ensure seamless transitions between intake, scheduling, and ongoing client support
  • Coordinate with the Marketing Manager to optimize lead management, referral tracking, and HubSpot automation

Compliance & Documentation
  • Ensure compliance with HIPAA and all applicable federal and state privacy regulations
  • Oversee the accuracy and completeness of client records, insurance documentation, and intake information
  • Maintain high standards for documentation within the EHR and HubSpot platforms

Additional Responsibilities
  • Research and implement best practices for behavioral health intake operations
  • Support organizational initiatives and continuous quality improvement efforts
  • Perform other duties as assigned to support the mission and growth of Light Counseling

KNOWLEDGE, SKILLS, & ABILITIES
  • Strong leadership, coaching, and team development skills
  • Excellent communication and interpersonal abilities
  • Exceptional organizational and time management skills
  • Ability to balance direct client service with leadership responsibilities
  • Strong critical thinking and problem-solving abilities
  • Data-driven mindset with the ability to analyze performance metrics and identify improvement opportunities
  • Proficiency with Electronic Health Record (EHR) systems and CRM platforms, preferably HubSpot
  • Familiarity with insurance verification and behavioral health intake processes
  • Ability to maintain confidentiality while exercising sound judgment and professionalism
  • Ability to collaborate effectively across Clinical, Billing, Marketing, and Client Care departments
  • Comfortable working in a fast-paced environment while managing multiple priorities

MINIMUM QUALIFICATIONS
  • High School diploma or equivalent required
  • Associate's or Bachelor's degree in Psychology, Healthcare Administration, Business, or a related field preferred
  • Minimum of two years of experience in client intake, scheduling, client services, or healthcare administration
  • Previous experience leading, training, or supervising staff preferred
  • Strong computer proficiency and experience learning new software platforms

PREFERRED QUALIFICATIONS
  • Experience in a behavioral health, counseling, or healthcare setting
  • Experience with Electronic Health Record (EHR) systems
  • Experience using HubSpot or other CRM platforms
  • Knowledge of insurance verification and behavioral health documentation
  • Experience developing or managing performance metrics and operational reporting

BENEFITS
  • Competitive pay
  • 401(k) retirement plan with company match
  • Opportunities for professional growth and leadership development
  • Work in a supportive, collaborative, and purpose-driven environment
  • Participation in company events and mission-focused initiatives
  • On-site role supporting multiple locations and teletherapy operations

Apply