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Intake Jobs (NOW HIRING)

Aluma Home Care

Intake Coordinator

Akron, OH · On-site

$17.25 - $23.50/hr

Intake Coordinator ***MUST HAVE HOME CARE INTAKE EXPERIENCE*** Location: Akron, Ohio, On-site of office Job Type: Full-Time Department: Intake Reports To: Director of Operations Position Summary The ...

Aluma Home Care

Intake Coordinator

Akron, OH · On-site

$17.25 - $23.50/hr

Intake Coordinator ***MUST HAVE HOME CARE INTAKE EXPERIENCE*** Location: Akron, Ohio, On-site of office Job Type: Full-Time Department: Intake Reports To: Director of Operations Position Summary The ...

Omega Law Group PC

Intake Manager

West Hollywood, CA

$72K - $93K/yr

We are seeking an Intake Manager that will lead a team of intake specialists who support clients seeking legal representation for cases such as Lemon Law, Employment Law, Elder Law, and others. The ...

Omega Law Group PC

Intake Manager

West Hollywood, CA · On-site

$72K - $93K/yr

We are seeking an Intake Manager that will lead a team of intake specialists who support clients seeking legal representation for cases such as Lemon Law, Employment Law, Elder Law, and others. The ...

P4P Inc

Intake Specialist

Inwood, NY

$23 - $30/hr

Full-time Intake Specialist Location: New York-Inwood, Far Rockaway Salary: $23-$30 hourly Job Overview As a Full-time Intake Specialist, you will be the first point of contact for individuals ...

Salvation Army

Intake Coordinator

Yuba City, CA · On-site

$19 - $26/hr

BASIC PURPOSE The purpose of the Intake Coordinator position is to serve as the primary access point for social service programs by coordinating intake, screening, and referral processes; supporting ...

Talencia

Intake Coordinator

Philadelphia, PA · On-site

$23/hr

Job Title: Intake Coordinator Facility: Curran-Fromhold Correctional Facility Address: 7901 State Rd, Philadelphia, PA 19136 Contract: 13 weeks Shift: 7:00 PM - 7:30 AM Pay Rate: $23 per hour ...

P4P

Intake Specialist

Inwood, NY

$23 - $28/hr

Full-time Intake SpecialistLocation: New York-Inwood, Far Rockaway Salary: $23-$30 hourly Job Overview As a Full-time Intake Specialist, you will be the first point of contact for individuals seeking ...

P4P Inc

Intake Specialist

Far Rockaway, NY

$23 - $30/hr

Full-time Intake Specialist As a Full-time Intake Specialist, you will be the first point of contact for individuals seeking our services. Your primary responsibility will be to gather essential ...

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All JobsIntake Jobs

Intake information

See salary details

$31K

$44.4K

$83.5K

How much do intake jobs pay per year?

As of Jun 9, 2026, the average yearly pay for intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

What are intake specialists?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are some common challenges faced by professionals in an Intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What are the key skills and qualifications needed to thrive as an Intake Specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.
More about Intake jobs
What cities are hiring for Intake jobs? Cities with the most Intake job openings:
What are the most commonly searched types of Intake jobs? The most popular types of Intake jobs are:
What states have the most Intake jobs? States with the most job openings for Intake jobs include:
Intake jobs near you
Infographic showing various Intake job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 83% Full Time, 13% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Intake Coordinator

Aluma Home Care

Akron, OH • On-site

$17.25 - $23.50/hr

Full-time

Posted 13 days ago

Job description

Job Title: Intake Coordinator
***MUST HAVE HOME CARE INTAKE EXPERIENCE***
Location: Akron, Ohio, On-site of office
Job Type: Full-Time
Department: Intake
Reports To: Director of Operations
Position Summary
The Intake Coordinator serves as the primary point of contact for new and existing clients, referral sources, and caregivers for a non-medical home care agency. This role is responsible for managing all aspects of the intake process, including answering inbound calls, gathering client information, verifying insurance or payer-source eligibility, scheduling services, and coordinating communication between clients, caregivers, and internal staff. The Intake Coordinator plays a critical role in ensuring timely service initiation, accurate documentation, and smooth daily operations.
Key Responsibilities
Intake & Client Coordination
  • Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely manner
  • Complete intake for new clients, including collecting demographic, service, and payer information
  • Enter and maintain accurate client data in the agency's scheduling and/or electronic record system
  • Communicate service details, start-of-care timelines, and expectations to clients and families

Scheduling & Staffing Support
  • Schedule caregiver visits based on client needs, caregiver availability, and agency guidelines
  • Coordinate schedule changes, cancellations, and call-offs
  • Communicate schedules, updates, and care-related information to personal care assistants and aides
  • Assist with resolving scheduling conflicts and coverage gaps

Insurance & Payor Verification
  • Verify insurance eligibility and authorization requirements for non-medical home care services
  • Obtain and track required documentation related to insurance, private pay, or waiver services
  • Communicate coverage details and service limitations to clients and internal staff

Caregiver & Internal Communication
  • Serve as a liaison between clients, caregivers, and office staff
  • Communicate client preferences, care instructions, and service updates to aides
  • Escalate concerns, complaints, or service issues to management as appropriate

Administrative & Compliance Support
  • Maintain organized and accurate intake records and supporting documentation
  • Ensure intake processes align with agency policies, procedures, and applicable regulations
  • Assist with audits, reports, and administrative tasks as assigned

Required Qualifications
  • Minimum of 1-2 years of experience as an Intake Coordinator or in an intake-related role within a non-medical home care or personal care agency
  • Prior experience handling intakes, scheduling, and client coordination in a home care setting
  • Knowledge of non-skilled home care services, workflows, and terminology
  • Experience verifying insurance or payer eligibility for home care services
  • High school Diploma/GED

Preferred Qualifications
  • Experience with home care scheduling or electronic health record systems
  • Strong understanding of private pay, waiver, or managed care processes
  • College Degree

Skills & Competencies
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Customer-service oriented with a calm, professional demeanor
  • Ability to handle high call volume and fast-paced environments
  • Strong attention to detail and accuracy
  • Ability to maintain confidentiality and professionalism at all times

Work Environment
  • Office-based role with frequent phone and computer use
  • On-Site

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