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Intake Jobs in Ohio (NOW HIRING)

Aluma Home Care

Intake Coordinator

Akron, OH

$17.25 - $23.50/hr

Intake Coordinator ***MUST HAVE HOME CARE INTAKE EXPERIENCE*** Location: Akron, Ohio, On-site of office Job Type: Full-Time Department: Intake Reports To: Director of Operations Position Summary The ...

Aluma Home Care

Intake Coordinator

Akron, OH · On-site

$17.25 - $23.50/hr

Intake Coordinator ***MUST HAVE HOME CARE INTAKE EXPERIENCE*** Location: Akron, Ohio, On-site of office Job Type: Full-Time Department: Intake Reports To: Director of Operations Position Summary The ...

Aluma Home Care

Intake Coordinator

Akron, OH · On-site

$17.25 - $23.50/hr

Intake Coordinator ***MUST HAVE HOME CARE INTAKE EXPERIENCE*** Location: Akron, Ohio, On-site of office Job Type: Full-Time Department: Intake Reports To: Director of Operations Position Summary The ...

Kisling, Nestico & Redick

Intake Specialist

Fairlawn, OH

$16 - $21.50/hr

Intake Specialist The Intake Specialist is responsible for the day-to-day operations of the Intake Department. This person reports directly to the Intake Manager and acts under his or her direction.

Human Resources

Intake Coordinator

Euclid, OH

$45K/yr

Intake Coordinator Schedules: * SUN 10:00 AM to 7:00 PM * MON-TUE 9:00 AM to 9:00 PM * EVERY OTHER WED 9:00 AM to 9:00 PM Compensation: * $45,000 Our company operates Residential Treatment Programs ...

Umadaop of Cincinnati

Intake Specialist

Cincinnati, OH

$17 - $22.75/hr

Intake Specialist EMPLOYER: Urban Minority Alcoholism and Drug Abuse Outreach Program DEPARTMENT: Administration REPORTS TO: Clinical Director EFFECTIVE DATE: 9/13/2024 SUMMARY: The Intake Screener ...

FBT Gibbons LLP

Client Intake Manager

Cincinnati, OH · On-site

We are currently seeking a strategic and collaborative Client Intake Manager to lead the daily operations of the firm's Client Intake Department, ensuring the timely and accurate processing of new ...

Patriot At Home

Intake Coordinator

Girard, OH · On-site

$15.25 - $20.75/hr

Homecare - Intake Coordinator Location: Work from Home. Training will be done in office at 986 Tibbetts Wick Rd, Girard, OH 44420 Business Hours: Monday - Friday, 8:00 AM to 4:30 PM Patriot is ...

Patriot At Home

Intake Coordinator

Girard, OH

$15.25 - $20.75/hr

Homecare - Intake Coordinator Location: Work from Home. Training will be done in office at 986 Tibbetts Wick Rd, Girard, OH 44420 Business Hours:Monday - Friday, 8:00 AM to 4:30 PM Patriot is ...

The Salvation Army

Intake Coordinator

Cleveland, OH · On-site

$15/hr

The intake coordinator will work cooperatively with Program staff and Administrator to maintain a quality intake system. * Be a part of a team that provides a caring, respectful, safe atmosphere to ...

FBT Gibbons LLP

Client Intake Manager

Columbus, OH · On-site

We are currently seeking a strategic and collaborative Client Intake Manager to lead the daily operations of the firm's Client Intake Department, ensuring the timely and accurate processing of new ...

Benesch Law

Accounting Intake Specialist

Cleveland, OH · On-site

$62K - $84K/yr

Do you have prior billing or intake experience in a law firm? Are you looking for an opportunity to focus that experience in a concierge type position and assist stakeholders with the onboarding of ...

RAM Recruiting

Central Intake Coordinator

Dayton, OH · On-site

$17.50 - $23.75/hr

The Pavilion is seeking a Central Intake Coordinator to support admissions and referral management operations for the organization. This role is responsible for reviewing incoming referrals ...

giftHEALTH Inc

Intake Specialist Lead

Columbus, OH · On-site

$24.81 - $29.18/hr

Position Summary The Intake Lead Specialist plays a critical role in ensuring timely and accurate intake of prescriptions while also supporting, coaching, and guiding a team of Intake Specialists. In ...

Pavilion Management Company

OH · On-site

$17.50 - $23.75/hr

Central Intake Coordinator Position Summary The Central Intake Coordinator is responsible for driving and coordinating the referral and admissions process across affiliated skilled nursing facilities.

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Showing results 1-20

All JobsIntake JobsIntake Jobs in Ohio

Intake information

See Ohio salary details

$29.5K

$42.2K

$79.4K

How much do intake jobs pay per year?

As of Jun 9, 2026, the average yearly pay for intake in Ohio is $42,208.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $40,900.00 per year, depending on experience, location, and employer.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

What are intake specialists?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are some common challenges faced by professionals in an Intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What are the key skills and qualifications needed to thrive as an Intake Specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.
What are the most commonly searched types of Intake jobs in Ohio? The most popular types of Intake jobs in Ohio are:
What cities in Ohio are hiring for Intake jobs? Cities in Ohio with the most Intake job openings:
Intake jobs near you
Infographic showing various Intake job openings in Ohio as of May 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,208 per year, or $20.3 per hour.

Intake Coordinator

Aluma Home Care

Akron, OH

$17.25 - $23.50/hr

Other

Posted 19 days ago

Job description

Job Title: Intake Coordinator

***MUST HAVE HOME CARE INTAKE EXPERIENCE***

Location: Akron, Ohio, On-site of office
Job Type: Full-Time
Department: Intake
Reports To: Director of Operations

Position Summary

The Intake Coordinator serves as the primary point of contact for new and existing clients, referral sources, and caregivers for a non-medical home care agency. This role is responsible for managing all aspects of the intake process, including answering inbound calls, gathering client information, verifying insurance or payer-source eligibility, scheduling services, and coordinating communication between clients, caregivers, and internal staff. The Intake Coordinator plays a critical role in ensuring timely service initiation, accurate documentation, and smooth daily operations.

Key Responsibilities

Intake & Client Coordination

  • Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely manner
  • Complete intake for new clients, including collecting demographic, service, and payer information
  • Enter and maintain accurate client data in the agency’s scheduling and/or electronic record system
  • Communicate service details, start-of-care timelines, and expectations to clients and families

Scheduling & Staffing Support

  • Schedule caregiver visits based on client needs, caregiver availability, and agency guidelines
  • Coordinate schedule changes, cancellations, and call-offs
  • Communicate schedules, updates, and care-related information to personal care assistants and aides
  • Assist with resolving scheduling conflicts and coverage gaps

Insurance & Payor Verification

  • Verify insurance eligibility and authorization requirements for non-medical home care services
  • Obtain and track required documentation related to insurance, private pay, or waiver services
  • Communicate coverage details and service limitations to clients and internal staff

Caregiver & Internal Communication

  • Serve as a liaison between clients, caregivers, and office staff
  • Communicate client preferences, care instructions, and service updates to aides
  • Escalate concerns, complaints, or service issues to management as appropriate

Administrative & Compliance Support

  • Maintain organized and accurate intake records and supporting documentation
  • Ensure intake processes align with agency policies, procedures, and applicable regulations
  • Assist with audits, reports, and administrative tasks as assigned

Required Qualifications

  • Minimum of 1–2 years of experience as an Intake Coordinator or in an intake-related role within a non-medical home care or personal care agency
  • Prior experience handling intakes, scheduling, and client coordination in a home care setting
  • Knowledge of non-skilled home care services, workflows, and terminology
  • Experience verifying insurance or payer eligibility for home care services
  • High school Diploma/GED

Preferred Qualifications

  • Experience with home care scheduling or electronic health record systems
  • Strong understanding of private pay, waiver, or managed care processes
  • College Degree

Skills & Competencies

  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Customer-service oriented with a calm, professional demeanor
  • Ability to handle high call volume and fast-paced environments
  • Strong attention to detail and accuracy
  • Ability to maintain confidentiality and professionalism at all times

Work Environment

  • Office-based role with frequent phone and computer use
  • On-Site

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