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Intake Assistant Jobs in Ohio (NOW HIRING)

Esperanza

Virtual Assistant / Intake Specialist

Cleveland, OH · On-site

$17.25 - $23/hr

We are looking for a reliable and organized Virtual Assistant / Intake Specialist to join our remote team. In this role you will be the first point of contact for community members and families ...

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FBT Gibbons LLP

Client Intake Manager

Cincinnati, OH · On-site

Work closely with the firm's Assistant General Counsel - Conflicts and Conflicts Attorneys to support conflict research, analysis, and resolution. * Lead the training of Client Intake Specialists and ...

FBT Gibbons LLP

Client Intake Manager

Columbus, OH · On-site

Work closely with the firm's Assistant General Counsel - Conflicts and Conflicts Attorneys to support conflict research, analysis, and resolution. * Lead the training of Client Intake Specialists and ...

Benesch Law

Accounting Intake Specialist

Cleveland, OH · On-site

$62K - $84K/yr

Are you looking for an opportunity to focus that experience in a concierge type position and assist ... The Accounting Intake Specialist oversees the financial onboarding of new clients and matters. Key ...

Benesch

Accounting Intake Specialist

Cleveland, OH · Hybrid

$62K - $82K/yr

Are you looking for an opportunity to focus that experience in a concierge type position and assist ... The Accounting Intake Specialist oversees the financial onboarding of new clients and matters. Key ...

DiCello Levitt LLP

Intake Specialist

Mentor, OH

$15.75 - $21.25/hr

Intake Specialist DiCello Levitt LLP Mentor, Ohio Are you looking for a career where your work ... Work closely with attorneys, paralegals, and legal assistants to transition cases smoothly.

Bellefaire JCB

Intake Specialist

Medina, OH · On-site

$15.75 - $21.25/hr

Entails completing all required clinical and administrative paperwork. * Assist in maintaining full ... Intake staff often assesses clients in schools, homes and other programs. * Maintain all required ...

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Intake Assistant information

See Ohio salary details

$8

$18

$27

How much do intake assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for intake assistant in Ohio is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $22.16 per hour, depending on experience, location, and employer.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are the most commonly searched types of Intake jobs in Ohio?

The most popular types of Intake jobs in Ohio are:

What cities in Ohio are hiring for Intake Assistant jobs?

Cities in Ohio with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,832 per year, or $18.7 per hour.

HEAP Intake Technician

Cincinnati Hamilton County Community Action Agency

Cincinnati, OH • On-site

Other

Posted 18 days ago

Job description

About CAA
At the Cincinnati-Hamilton County Community Action Agency (CAA), we envision an equitable community where everyone has the tools and resources to be self-sufficient. Our mission is clear: through advocacy, high-quality programs, and strong community partnerships, our dedicated team is breaking down barriers to equity and opportunity while building self-sufficiency across generations. Our values guide us in everything we do: we serve with passion, collaborate as a team, have compassion for others, use our talents to do transformational work, and strive to continuously improve.
Position Summary
The HEAP Intake Technician at CHCCAA plays a crucial role in advancing our mission to expand opportunities and build self-sufficiency for our community members. This position is responsible for assisting clients with the completion and efficient and timely processing of applications for the Home Energy Assistance. The ideal candidate will use their skills to embody our values and contribute to our vision of a thriving, self-sufficient community.
Essential Job Functions
Client Intake
  • Assist clients with completion of applications for the Home Energy Assistance Program.
  • Compute client income for eligibility determination, using State criteria.
  • Verify client utility bill status via communication with the local utility company.
  • Assist clients with making payment arrangements for outstanding utility bill balances.
  • Approve initial payment to utility company on the client's behalf; communicate approval of bill payment to utility in a timely manner to prevent a disconnection order.
Records Management
  • Prepare daily C-HCCAA transmittal sheet that includes all applications processed.
  • Input accurate and compliant applicant and payment information into OCEAN system.
  • Ensure that client folders contain all required documentation for transmittal to C-HCCAA HEAP main office.
  • Communicate other CAA programs to clients.
Client Service
  • Provide quality client service that includes efficient, accurate, and courteous communication; maintain strict confidentiality regarding client information.
  • May travel to outreach sites and/or participate in weekend or evening events to administer program services to clients residing in the area.
Performs other duties as they may be assigned.
The above statements are intended to describe the general nature and level of the work being performed by staff assigned to this job classification. This is not an exhaustive list of all duties and responsibilities. Additionally, CAA management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Required Education, Skills and Experience:
  • A High School diploma or GED; Associate degree and experience in Human Services is preferred
  • Minimum of one (1) year customer service experience, including experience working with community members and families in crisis
  • Minimum of one (1) year alpha and numeric data entry experience, and familiarity with Microsoft Office
  • Experience working with diverse populations, including low to moderate-income families
  • Knowledge of Home and Energy resources within Cincinnati and Hamilton County is preferred
Other Requirements:
  • A valid driver's license and valid automobile insurance must be maintained.
  • Must have reliable Wi-Fi access to support remote work as needed.
  • Must be willing to occasionally travel to local, in-state and out of state events, training and meetings, which may occur on weekends and/or evenings.
WORKING CONDITIONS:
  • Work Location - 1740 Langdon Farm Road, Cincinnati, Ohio*
  • Work Hours - 8:00 a.m. to 5:00 p.m. Monday through Friday*
  • Onsite work is in a typical office environment
  • This position is eligible for remote work up to two days per week, defined by department schedules, assuming all eligibility and performance criteria are met and maintained. Hybrid work is not guaranteed and may be withdrawn or changed at management discretion.
* May occasionally be required to work in different locations or evenings and weekends to support delivery of program services.
Physical Requirements:
Must be able to:
  • Use hands to manipulate, handle feel, and control items or equipment
  • Talk and hear
  • See and be able to read, write, and interpret written documents
  • Lift and move objects weighing up to 15 pounds

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