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Intake Assistant Jobs in Ohio (NOW HIRING)

Gifthealth

Intake Specialist II, III

Columbus, OH · On-site

$20.14 - $27.15/hr

This position requires strong attention to detail, advanced problem-solving skills, and the ability to assist with more complex intake scenarios. We are seeking an Intake Specialist II to serve as a ...

The Salvation Army

Intake Coordinator

Columbus, OH · On-site

$13.20 - $13.50/hr

The Intake Coordinator will work cooperatively with Program staff to maintain a quality intake ... Maintain a waiting list of potential applicants. Assist potential applicants with the completion of ...

Armada Recovery

Intake Therapist

Dayton, OH

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Facilitate intake scheduling, admission interviews, and pre-admission screenings. * Assist new clients through the admissions process, including review of program expectations, patient rights ...

LHH US

Intake & Processing Specialist

Cincinnati, OH · Remote

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Intake & Processing Specialist LHH Recruitment Solutions is seeking an Intake & Processing ... * Assist sales team members with partner support and relationship management activities.

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All JobsIntake JobsIntake Assistant JobsIntake Assistant Jobs in Ohio

Intake Assistant information

See Ohio salary details

$8

$18

$27

How much do intake assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for intake assistant in Ohio is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $22.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are the most commonly searched types of Intake jobs in Ohio?

The most popular types of Intake jobs in Ohio are:

What cities in Ohio are hiring for Intake Assistant jobs?

Cities in Ohio with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,832 per year, or $18.7 per hour.

Intake Specialist II, III

Gifthealth

Columbus, OH • On-site

$20.14 - $27.15/hr

Full-time

Re-posted 11 days ago

Gifthealth rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 112 rated pharmacies

Job description

About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
Reporting to the Intake Specialist Lead, the Intake Specialist II is an advanced intake role responsible for accurately and efficiently processing incoming prescriptions while providing additional operational support to the intake team. This position requires strong attention to detail, advanced problem-solving skills, and the ability to assist with more complex intake scenarios.
We are seeking an Intake Specialist II to serve as a knowledgeable resource within the intake workflow and help maintain efficiency, accuracy, and compliance. This position plays a key role in supporting supports reporting, troubleshooting conflicting information, and assisting with provider communication related to prescription clarification and verbal prescription entry, ensuring alignment with organizational goals, operational excellence, and compliance standards.
Key Responsibilities
  • Receives and processes incoming prescriptions while accurately entering complete, compliant patient and medication information into the pharmacy system, consistently maintaining high productivity without compromising quality or accuracy
  • Identifies and resolves prescription discrepancies by applying strong critical thinking, collaborating with internal pharmacy teams, and escalating issues requiring clinical intervention-all while maintaining workflow efficiency
  • Supports provider communications by clarifying prescription details, entering verbal orders in compliance with policy, and ensuring complete documentation of all interactions in the pharmacy system
  • Provides operational support by assisting leadership with intake reporting and data tracking, monitoring workflow trends to identify process-improvement opportunities, and supporting high-volume or special project needs
  • Collaborates with pharmacists, technicians, and internal teams to ensure a smooth intake process while cross-training across workflows and providing guidance to team members as needed
  • Maintains thorough and compliant documentation of all intake activities while adhering to federal and state regulations, HIPAA requirements, and internal quality standards to ensure patient safety and protect confidentiality
  • Performs all other duties as assigned by the Intake Specialist Lead or Automation Operations & Intake Manager
Qualifications
  • Education: High school diploma or equivalent (Required)
  • Licensure/Certification: Active Registered Pharmacy Technician or Certified Pharmacy Technician (CPhT) license (Required). Must hold active license issued by the Ohio Board of Pharmacy.
  • Experience:
  • 1-3 years of experience in pharmacy intake, healthcare operations, or a related role. (Required)
  • Experience handling complex intake workflows or advanced pharmacy processes (Preferred)
  • Knowledge, Skills, & Abilities:
  • Knowledge of prescription intake standards & compliance; medication & pharmacy fundamentals; insurance & reimbursement basics; health system/retail systems knowledge; and regulatory frameworks & SOPs (Required)
  • Knowledge of specialty pharmacy workflows and advanced technician practice models (Preferred)
  • Data entry, verification, and customer/patient service skills (Required)
  • Time and workflow management skills (Require)
  • Excellent oral, written, verbal, and interpersonal communication skills (Required)
  • Problem solving and intake triage skills (Required)
  • Reporting, metric evaluation, quality management, and process improvement skills (Preferred)
  • Ability to ensure audit and documentation readiness (Required)
  • Ability to utilize multiple systems to maintain compliance and patient safety (Required)
  • Ability to coach and mentor peers and more junior team members (Preferred)

Work Environment
  • Location: Hybrid or Remote (remote candidates must hold an active Ohio Pharmacy Technician certification)
  • Schedule: 11am-7pm. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as needed
  • Regular meetings with internal Warehouse, Pharmacy, Logistics, Safety, Compliance, Quality, Training, and Operations Management teams.

Key Essential Functions
  • Must be able to stand for at least 4 hours at a time while working
  • Must be able to lift up to 25 pounds with or without assistance
  • Must perform repetitive motions for an entire shift: bending, reaching, lifting, scanning.
  • Must be able to work onsite for all required shifts.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Salary Description
$20.14 - $27.15 / hour

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