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Director Intake Jobs in Ohio (NOW HIRING)

Aluma Home Care

Intake Coordinator

Akron, OH

$17.25 - $23.50/hr

Director of Operations Position Summary The Intake Coordinator serves as the primary point of contact for new and existing clients, referral sources, and caregivers for a non-medical home care agency.

Aluma Home Care

Intake Coordinator

Akron, OH · On-site

$17.25 - $23.50/hr

Director of Operations Position Summary The Intake Coordinator serves as the primary point of contact for new and existing clients, referral sources, and caregivers for a non-medical home care agency.

Aluma Home Care

Intake Coordinator

Akron, OH · On-site

$17.25 - $23.50/hr

Director of Operations Position Summary The Intake Coordinator serves as the primary point of contact for new and existing clients, referral sources, and caregivers for a non-medical home care agency.

Umadaop of Cincinnati

Intake Specialist

Cincinnati, OH

$17 - $22.75/hr

Clinical Director EFFECTIVE DATE: 9/13/2024 SUMMARY: The Intake Screener is responsible for providing exceptional customer service and sensitivity to address the needs of individuals seeking ...

RAM Recruiting

Central Intake Coordinator

Dayton, OH · On-site

$17.50 - $23.75/hr

... Directors and leadership teams across facilities • Ensure timely follow-up on pending referrals and admissions decisions Qualifications • Prior admissions, intake, or referral management ...

FBT Gibbons LLP

Client Intake Manager

Cincinnati, OH · On-site

Supervise client intake specialists, including oversight of workflow distribution, project ... Provide continuous coaching and mentorship to direct reports, offering constructive feedback to ...

FBT Gibbons LLP

Client Intake Manager

Columbus, OH · On-site

Supervise client intake specialists, including oversight of workflow distribution, project ... Provide continuous coaching and mentorship to direct reports, offering constructive feedback to ...

Pavilion Management Company

OH · On-site

$17.50 - $23.75/hr

Central Intake Coordinator Position Summary The Central Intake Coordinator is responsible for ... Work closely with Admissions Directors to expedite referral turnaround times and coordinate bedside ...

Suncrest Hospice

Intake Coordinator

Independence, OH · On-site

$22.92 - $25.96/hr

Other duties as assigned by Director of Intake Schedule 9:00 AM - 5:30PM Qualifications * Minimum of two years' experience preferably in hospice or health care setting, or graduation from a one- or ...

The Salvation Army

Intake Coordinator

Columbus, OH · On-site

$13.20 - $13.50/hr

The Intake Coordinator will work cooperatively with Program staff to maintain a quality intake ... As directed by Administrator(s), coordinate with outside groups to bring speakers and information ...

The Salvation Army

Intake Coordinator

Columbus, OH · On-site

$13.20 - $13.50/hr

The Intake Coordinator will work cooperatively with Program staff to maintain a quality intake ... As directed by Administrator(s), coordinate with outside groups to bring speakers and information ...

NECIC Staffing

Intake Specialist

Norwalk, OH

$17 - $22.75/hr

... ))]" dir="auto" data-turn-id="request-WEB:00ac5730-0d3b-4ac0-9b18-01ab553ee924-4" data-turn-id ... We are seeking a professional, organized, and compassionate Intake Specialist to assist individuals ...

On Demand

Front Desk, Intake Coordinator - 2nd Shift

Niles, OH · On-site

$15.75 - $21.25/hr

Answer and direct incoming calls while maintaining confidentiality * Support intake and admissions processes * Collect and enter demographic, insurance, and referral information into the EMR system

Basecamp Recovery Center

Intake Assessor

Columbus, OH

$22/hr

Clinical Director Department: Clinical Location: Franklinton / Whitehall / Madison Health FLSA Status: Non-Exempt Employment Type: Full-Time JOB SUMMARY The Clinical Intake Assessor is responsible ...

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Director Intake information

What are some of the main challenges a Director of Intake might face when managing a high-volume intake department?

A Director of Intake often navigates challenges such as balancing urgent client needs with efficient workflow management, ensuring compliance with regulatory standards, and maintaining high-quality service in a fast-paced environment. They must also effectively lead and support their team, adapt to changing organizational policies, and collaborate with other departments to streamline processes. Regularly updating protocols and leveraging technology can help address these challenges, but adaptability and strong communication are essential for long-term success.

What is the difference between Director Intake vs Intake Coordinator?

AspectDirector IntakeIntake Coordinator
Required CredentialsBachelor's degree, management experienceHigh school diploma or associate's degree, relevant certifications
Work EnvironmentLeadership roles, strategic planningClient interaction, administrative tasks
Employer & Industry UsageHealthcare, social services, nonprofit organizationsHealthcare facilities, social service agencies
Common Search & ComparisonLeadership, management, strategic rolesOperational, client-facing roles

The main difference between Director Intake and Intake Coordinator lies in their responsibilities and seniority. Directors typically oversee the entire intake process, develop policies, and manage teams, requiring more experience and higher credentials. Intake Coordinators focus on executing intake procedures, working directly with clients, and handling administrative tasks. Both roles are essential in healthcare and social services, but they differ significantly in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a Director of Intake, and why are they important?

To thrive as a Director of Intake, you need strong leadership abilities, expertise in case management or admissions processes, and typically a bachelor's or master's degree in healthcare, social work, or a related field. Familiarity with intake and case management software, electronic health record (EHR) systems, and compliance standards is essential. Exceptional communication, organizational, and problem-solving skills help you manage teams and coordinate effectively with clients and stakeholders. These skills ensure efficient client onboarding, regulatory compliance, and high-quality service delivery in fast-paced environments.

What does a Director of Intake do?

A Director of Intake oversees the process of receiving and evaluating new clients, patients, or cases within an organization, such as a healthcare facility, social services agency, or legal firm. They manage intake teams, streamline workflows, and ensure that all necessary information is collected accurately and efficiently. Their role often involves implementing policies, training staff, and monitoring compliance with regulations. By optimizing the intake process, they help organizations provide timely and effective services to those in need.
What are the most commonly searched types of Intake jobs in Ohio? The most popular types of Intake jobs in Ohio are:
What are popular job titles related to Director Intake jobs in Ohio? For Director Intake jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Director Intake jobs in Ohio look for? The top searched job categories for Director Intake jobs in Ohio are:
What cities in Ohio are hiring for Director Intake jobs? Cities in Ohio with the most Director Intake job openings:
Director Intake jobs near you
Infographic showing various Director Intake job openings in Ohio as of May 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution.

Intake Coordinator

Aluma Home Care

Akron, OH

$17.25 - $23.50/hr

Other

Posted 18 days ago

Job description

Job Title: Intake Coordinator

***MUST HAVE HOME CARE INTAKE EXPERIENCE***

Location: Akron, Ohio, On-site of office
Job Type: Full-Time
Department: Intake
Reports To: Director of Operations

Position Summary

The Intake Coordinator serves as the primary point of contact for new and existing clients, referral sources, and caregivers for a non-medical home care agency. This role is responsible for managing all aspects of the intake process, including answering inbound calls, gathering client information, verifying insurance or payer-source eligibility, scheduling services, and coordinating communication between clients, caregivers, and internal staff. The Intake Coordinator plays a critical role in ensuring timely service initiation, accurate documentation, and smooth daily operations.

Key Responsibilities

Intake & Client Coordination

  • Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely manner
  • Complete intake for new clients, including collecting demographic, service, and payer information
  • Enter and maintain accurate client data in the agency’s scheduling and/or electronic record system
  • Communicate service details, start-of-care timelines, and expectations to clients and families

Scheduling & Staffing Support

  • Schedule caregiver visits based on client needs, caregiver availability, and agency guidelines
  • Coordinate schedule changes, cancellations, and call-offs
  • Communicate schedules, updates, and care-related information to personal care assistants and aides
  • Assist with resolving scheduling conflicts and coverage gaps

Insurance & Payor Verification

  • Verify insurance eligibility and authorization requirements for non-medical home care services
  • Obtain and track required documentation related to insurance, private pay, or waiver services
  • Communicate coverage details and service limitations to clients and internal staff

Caregiver & Internal Communication

  • Serve as a liaison between clients, caregivers, and office staff
  • Communicate client preferences, care instructions, and service updates to aides
  • Escalate concerns, complaints, or service issues to management as appropriate

Administrative & Compliance Support

  • Maintain organized and accurate intake records and supporting documentation
  • Ensure intake processes align with agency policies, procedures, and applicable regulations
  • Assist with audits, reports, and administrative tasks as assigned

Required Qualifications

  • Minimum of 1–2 years of experience as an Intake Coordinator or in an intake-related role within a non-medical home care or personal care agency
  • Prior experience handling intakes, scheduling, and client coordination in a home care setting
  • Knowledge of non-skilled home care services, workflows, and terminology
  • Experience verifying insurance or payer eligibility for home care services
  • High school Diploma/GED

Preferred Qualifications

  • Experience with home care scheduling or electronic health record systems
  • Strong understanding of private pay, waiver, or managed care processes
  • College Degree

Skills & Competencies

  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Customer-service oriented with a calm, professional demeanor
  • Ability to handle high call volume and fast-paced environments
  • Strong attention to detail and accuracy
  • Ability to maintain confidentiality and professionalism at all times

Work Environment

  • Office-based role with frequent phone and computer use
  • On-Site

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