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Contract Callers Jobs in Ohio (NOW HIRING)

Robert Half

Receptionist

Delaware, OH · On-site

$19.95 - $23.10/hr

This contract position is ideal for someone who brings strong front-desk presence, handles ... The person in this role will serve as a key point of contact for visitors and callers while helping ...

Marathon TS

Customer Service Representative I

Euclid, OH · On-site

$15.75 - $21.25/hr

... callers. (3) The Call Team Level I Agent will be expected to receive inbound participant phone ... contract. Marathon TS is committed to the development of a creative, diverse and inclusive work ...

Robert Half

Administrative Assistant

Northwood, OH · On-site

$16 - $18/hr

This contract-to-permanent position is ideal for someone who enjoys balancing administrative ... Welcome callers and visitors, respond to routine questions, and provide helpful guidance on forms ...

Dawson

Customer Service Representative

Columbus, OH

$19/hr

This is a contract-to-hire opportunity that requires the ability to obtain various levels of ... Collect and enter orders for new or additional products or services * Assist callers with any ...

Dawson

Resident Support Specialist

Columbus, OH · On-site

$21.75/hr

Open-ended contract, with a strong possibility of permanent hire for the right fit * Opportunity to ... Empathetic and patient, especially with frustrated or difficult callers - you stay calm under ...

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Contract Callers information

What is the difference between Contract Callers vs Telemarketers?

AspectContract CallersTelemarketers
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; persuasive communication skills
Work EnvironmentRemote or on-site; client-specific campaignsCall centers or remote; outbound sales or surveys
Employer & Industry UsageMarketing firms, debt collection, customer serviceSales, marketing, market research

Contract Callers and Telemarketers both engage in outbound calling, often requiring similar skills and credentials. However, Contract Callers typically work on specific client projects, focusing on tasks like debt collection or customer service, while Telemarketers mainly focus on sales and lead generation. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How do you become a contract caller?

To become a contract caller, you typically need strong communication skills, experience with telephony or customer service, and the ability to follow scripts and procedures. Some positions may require a high school diploma or equivalent, and familiarity with call center software can be beneficial. Contract callers often work independently or through staffing agencies, and may need to pass a background check or training before starting.

What are popular job titles related to Contract Callers jobs in Ohio?

For Contract Callers jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Contract Callers jobs in Ohio look for?

The top searched job categories for Contract Callers jobs in Ohio are:

What cities in Ohio are hiring for Contract Callers jobs?

Cities in Ohio with the most Contract Callers job openings:

Contract Callers jobs near you

FEMA - Customer Service Representative

Columbus, OH

Dawson
See more jobs at Dawsonexternal

$23.23/hr

Contractor

Posted 9 days ago

Job description




Customer Service Representative
Emergency Disaster Relief Services
$23.23 per hour
Monday-Sunday, 5-Days a Week, 8-Hour Shift Between 7:00am-11:00pm EST
Columbus, Ohio in Franklinton (onsite)
3-Month Contract with Potential to Extend
 
Why You’ll Love This Job:
  • $18.30/hr base pay plus a $4.93/hr Health & Wellness fringe benefit – bringing your total compensation value to $23.23/hr
  • Make a real difference – you’ll be on the front-line helping people navigate one of the hardest moments of their lives
  • Join a mission-driven team supporting federal disaster relief efforts across the country
  • Full training provided from day one – no prior disaster relief experience needed to hit the ground running
  • Gain valuable, resume-building experience in a fast-paced, highly structured environment
  • Your own dedicated desk – no hoteling, no sharing, just your space
  • Onsite fitness center – work out before, during, or after your shift without leaving the building
  • Team building activities including contests and team meals – this team has fun together
  • Training is 5 days long and then a nesting period for 5 days
  • Free parking onsite or conveniently located on the bus line
 
What You’ll Do:
  • Answer high-volume inbound calls from individuals and families affected by disasters
  • Provide clear, accurate information on available federal disaster assistance programs and eligibility requirements
  • Assist callers in completing, checking the status of, or troubleshooting their disaster assistance applications
  • Document every caller interaction accurately and thoroughly in a secure case management database
  • Follow up on pending cases and escalate complex or sensitive issues to supervisors or specialized teams
  • Collaborate with teammates and other departments to ensure callers receive consistent, timely support
 
What We’re Looking For:
  • High school diploma or equivalent
  • Ability to pass a federal background check, as employment is contingent on client approval
    • Must pass lifetime criminal background and credit check (no current delinquencies, no student debt, no back taxes  
  • Will require flexibility to support varying schedules, including evenings or weekends, based on operational needs
  • Prior customer service or call center experience is required
  • Bilingual in English and Spanish is a plus
  • Strong verbal communication skills paired with patience and empathy, especially when supporting callers in stressful situations
  • Comfortable multitasking in a fast-paced environment, using case management and call center software while talking with callers
  • Reliable, detail-oriented, and able to work well independently and as part of a team
 
Apply Today!
Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities. 
 
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application. Dawson is partnering with Fortuity Calling, LLC, which is an equal opportunity employer. 
 
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