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Contract Callers Jobs (NOW HIRING)

Contract Callers, Inc.

Collections Specialist

Augusta, GA · On-site

$13 - $17/hr

As a Collections Specialist, you will be responsible for contacting individuals who have outstanding debts and working towards resolving their overdue payments. Your primary goal will be to recover ...

Insight Global

Phone Operator

Dallas, TX · On-site

$20/hr

... contract basis for one of our top healthcare clients in the state of Texas. The essential duties and responsibilities: -Courteously and efficiently answers all incoming calls and connects callers ...

New

Insight Global

Customer Service Agent

Fort Worth, TX · On-site

$17 - $21/hr

This is a 3-month contract to possible extensions The essential duties and responsibilities: -Courteously and efficiently answers all incoming calls and connects callers with the correct extension ...

New

Insight Global

Phone Representative

Fort Worth, TX · On-site

$17 - $21/hr

This is a 3-month contract to possible extensions The essential duties and responsibilities: -Courteously and efficiently answers all incoming calls and connects callers with the correct extension ...

New

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How much do contract callers jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for contract callers in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.95 per hour, depending on experience, location, and employer.

What are Contract Callers and what do they do?

Contract Callers are professionals or companies hired by organizations to make phone calls on their behalf, typically for purposes such as debt collection, customer surveys, appointment reminders, or service verification. Their main role is to communicate with clients, customers, or debtors according to the specific needs of the contracting company. They must follow relevant regulations, maintain accurate records of conversations, and often work to achieve specific targets set by their employer. Contract Callers may work in call centers or remotely, and must possess strong communication and negotiation skills.

What is the difference between Contract Callers vs Telemarketers?

AspectContract CallersTelemarketers
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; persuasive communication skills
Work EnvironmentRemote or on-site; client-specific campaignsCall centers or remote; outbound sales or surveys
Employer & Industry UsageMarketing firms, debt collection, customer serviceSales, marketing, market research

Contract Callers and Telemarketers both engage in outbound calling, often requiring similar skills and credentials. However, Contract Callers typically work on specific client projects, focusing on tasks like debt collection or customer service, while Telemarketers mainly focus on sales and lead generation. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges Contract Callers face when interacting with customers, and how can they effectively address them?

Contract Callers often encounter customers who may be hesitant, unresponsive, or even frustrated, especially when discussing sensitive topics like overdue payments or service interruptions. To handle these situations effectively, it's important to remain calm, listen actively, and communicate clearly while maintaining professionalism and empathy. Building rapport and explaining the purpose of the call transparently can help diffuse tension and encourage cooperation. Many organizations provide training and scripts to support Contract Callers in managing difficult conversations and achieving positive outcomes.

What are the key skills and qualifications needed to thrive as a Contract Caller, and why are they important?

To thrive as a Contract Caller, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic data entry tools is typically required. Persistence, professionalism, and active listening are important soft skills that help build rapport and handle difficult conversations. These skills are crucial for successfully contacting clients, resolving issues, and maintaining accurate records to meet organizational goals.
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Contract Callers jobs near you
Field Services Technician

Field Services Technician

Contract Callers, Inc.

Evansville, IN • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Job Description

Contract Callers, Inc., (CCI)has been a provider of utility solutions since 1926. Through our focus on quality, safety and customer service we are a proven, trusted, capable partner with Utilities across the Nation.

We develop high-performing teams of loyal employees that consistently deliver safe, quality service.

We are now in the Evansville area working with a local utility. As we continue to grow we are always looking for like-minded individuals to become a member of our Evansville Team!

Do you have what it takes?

  • Do you like working outdoors?
  • Can you work INDEPENDENTLY and deliver QUALITY results?
  • Is Safety First your motto?
  • Is your DRIVING RECORD ticket and accident free?
  • Do you have GREAT customer service skills?
  • Do you like to be COMPENSATED based on your output?
  • Do you want GREAT benefits?

If you answered yes, then read on….

Our BENEFITSare AWESOME! We offer:

  • Health Insurance, including Dental & Vision
  • Life Insurance
  • Paid Vacation & Sick Time
  • Holiday Pay
  • 401K with Company Match
  • Paid Technical Training
  • Top of the Line Safety Training

Still interested? Below is a recap of the JOB RESPONSIBILITIES!

  • Perform service work orders on asigned electric and gas meters
  • Utilize and update CCI handhelds to track progress
  • Adhere to CCI Quality Standards, do it right the first time
  • Meet and strive to exceed production requirements
  • Work independently with minimal supervision
  • Interact professionally with Customers, Management and Peers
  • Consistently follow all Safety rules, with ZERO incidents

A few REQUIREMENTS:

  • High School Diploma or GED
  • Clean Driving Record with a valid Driver’s License
  • Pass initial and routine background checks and drug screening
  • Have a verifiable work history
  • Ability to work with technology and various software
  • Must have the ability to pay attention to details
  • Present a neat / clean appearance
  • Must be comfortable talking in a professional manner with customers
  • Physical abilities to withstand all kinds of weather while completing tasks
  • Comfortable walking up to four miles a day at a steady pace in steel toed boots
  • Capability of lifting up to 40 lbs.
  • Be Self-Motivated

We offer competitive pay and an opportunity for a bonus based on meeting Quality, Safety and Production Requirements.

Job Type: Full-time

Salary: $15.00 to $17.00 /hour

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