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Customer Intake Specialist Jobs (NOW HIRING)

Citizens Memorial

Customer Intake Specialist

Bolivar, MO · On-site

$17 - $22.50/hr

Citizens Memorial Hospital (CMH) is hiring a Customer Intake Specialist to join our Home Medical Equipment Department in Bolivar, Missouri - someone who leads with skill, compassion, and a drive to ...

Citizens Memorial

Customer Intake Specialist

Bolivar, MO · On-site

$17 - $22.50/hr

Citizens Memorial Hospital (CMH) is hiring a Customer Intake Specialist to join our Home Medical Equipment Department in Bolivar, Missouri - someone who leads with skill, compassion, and a drive to ...

Citizens Memorial

Customer Intake Specialist

Bolivar, MO

$17 - $22.50/hr

Citizens Memorial Hospital (CMH) is hiring a Customer Intake Specialist to join our Home Medical Equipment Department in Bolivar, Missouri -- someone who leads with skill, compassion, and a drive to ...

Lakeland Industries

Intake Specialist

Englewood, CO · On-site

Intake Specialist Pay: $20.00 per hour Job Type: Full-Time About Us Colorado PPE is a specialized ... Position Summary We are seeking a dependable and customer-focused Intake Technician to join our ...

Regional Care Group

Intake Specialist

Merrillville, IN · On-site

$15 - $17.25/hr

This Intake Specialist position is classified as supporting an administrative support department ... Demonstrate strong customer service, responding to inquiries promptly (within 24 hours) and ...

Regional Care Group

Intake Specialist

Merrillville, IN · On-site

$15 - $17.25/hr

This Intake Specialist position is classified as supporting an administrative support department ... Demonstrate strong customer service, responding to inquiries promptly (within 24 hours) and ...

Quipt Home Medical Corp

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

An Intake Specialist is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries, and complaints. The needs of each day vary, and our Intake ...

NAQVI Injury

Intake Specialist

Las Vegas, NV · On-site

$17 - $22.75/hr

Intake Specialist Naqvi Injury Law is currently seeking an Intake Specialist to join its award ... customer service. The Naqvi team is committed to the highest standards of professionalism and ...

QUIPT HOME MEDICAL INC

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

An Intake Specialist is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries, and complaints. The needs of each day vary, and our Intake ...

Quipt Home Medical

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

An Intake Specialist is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries, and complaints. The needs of each day vary, and our Intake ...

Civic Works

Intake Specialist

Baltimore, MD · On-site

$45K - $55K/yr

Manage the conversion from potential clients to satisfied customers by motivating individuals to sign up for Civic Works' suite of energy efficiency and solar energy services. * Intake Specialists ...

Direct Counsel

Intake Specialist

Los Angeles, CA · On-site

$20 - $25/hr

The Intake Specialist is an integral part of generating new business for the Firm and must ... Answering inbound phone calls and placing outbound calls with stellar customer service ...

Quipt Home Medical

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

An Intake Specialist is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries, and complaints. The needs of each day vary, and our Intake ...

QUIPT HOME MEDICAL INC

Intake Specialist

Corinth, MS · On-site

$14.50 - $19.25/hr

An Intake Specialist is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries, and complaints. The needs of each day vary, and our Intake ...

Quipt Home Medical

Intake Specialist

Corinth, MS · On-site

$14.50 - $19.25/hr

An Intake Specialist is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries, and complaints. The needs of each day vary, and our Intake ...

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Customer Intake Specialist information

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How much do customer intake specialist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a customer intake specialist?

A Customer Intake Specialist is a professional responsible for greeting new clients, gathering essential information, and ensuring that customer needs are properly assessed and documented. They serve as the first point of contact for customers, handling inquiries, collecting required documentation, and entering data into company systems. This role is crucial in various industries, such as healthcare, legal, and customer service, as it helps streamline processes and ensures clients are directed to the appropriate services or departments. Customer Intake Specialists must possess strong communication, organizational, and data entry skills.

How does a customer intake specialist typically collaborate with other departments during the onboarding process?

As a Customer Intake Specialist, you will frequently interact with various departments such as sales, customer support, and operations to ensure a seamless onboarding experience. Your main responsibilities involve gathering necessary documentation, verifying customer information, and communicating any special requirements to relevant teams. Collaboration is key, as you'll often need to clarify customer needs, resolve discrepancies, and provide timely updates to colleagues to keep everyone aligned. This cross-functional teamwork helps ensure clients are set up accurately and efficiently, fostering a positive first impression and smooth transition into ongoing service.

What are the key skills and qualifications needed to thrive as a customer intake specialist, and why are they important?

To thrive as a Customer Intake Specialist, you need excellent communication skills, attention to detail, and experience with data entry or customer service, often supported by a high school diploma or relevant certification. Familiarity with CRM software, intake forms, and ticketing systems is typically required. Strong interpersonal skills, patience, and problem-solving abilities help you excel in gathering accurate information and building rapport with clients. These skills ensure efficient, accurate client onboarding and a positive customer experience, which are critical for organizational success.

What is the difference between Customer Intake Specialist vs Customer Service Representative?

AspectCustomer Intake SpecialistCustomer Service Representative
Primary RoleGathers initial client information, assesses needs, and facilitates onboarding processes.Handles ongoing customer inquiries, provides support, and resolves issues.
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or administrative experience.High school diploma; customer service experience often preferred.
Work EnvironmentOffice settings, healthcare, legal, or financial industries.Call centers, retail, or office environments across various industries.
Employer UsageUsed in industries requiring client intake and onboarding processes.Common across industries for ongoing customer support.

While both roles involve interacting with customers, the Customer Intake Specialist focuses on initial client assessment and onboarding, whereas the Customer Service Representative handles ongoing support and issue resolution. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Do you need a degree to be a customer intake specialist?

A degree is not typically required to become a customer intake specialist, but employers often look for strong communication, organizational skills, and customer service experience. Some positions may prefer or require a high school diploma or equivalent, and relevant certifications or training can be beneficial.

How much do customer intake specialists make in the US?

Customer Intake Specialists in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced specialists or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.
More about Customer Intake Specialist jobs

What job categories do people searching Customer Intake Specialist jobs look for?

The top searched job categories for Customer Intake Specialist jobs are:

Infographic showing various Customer Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Customer Intake Specialist

Citizens Memorial

Bolivar, MO • On-site

$17 - $22.50/hr

Full-time

Posted 6 days ago

Citizens Memorial Hospital rating

6.4

Company rating: 6.4 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

752nd of 1,064 rated hospitals

Job description

Citizens Memorial Hospital (CMH) is hiring a Customer Intake Specialist to join our Home Medical Equipment Department in Bolivar, Missouri - someone who leads with skill, compassion, and a drive to positively impact every patient and family we serve.
Position Details
  • Status: Full Time
  • Work Shift: Days
  • Hours: Mon -Fri, 8:30a.m -5:00p.m

What Your Day Looks Like: Home Medical Equipment proudly serves 8 counties in southwest Missouri. Our services include respiratory( oxygen, c-pap equip and all supplies needed), mobility services including( walkers, rollators, wheelchairs, power wheelchairs and scooters), bath aids, crutches, compression hosiery, and lift chairs. HME also has a mastectomy dept. We work directly with patients and their providers to properly bill for equipment. We also provide delivery and set up of equipment as well as education of equipment. While we have many dept's within HME, we all work together to strive to exceed the expectation of each patient.
As a Customer Intake Specialist, you will be:
  • Assisting in-store customers with questions and purchases
  • Placing orders on computer for patients/customers and CMH facilities
  • Obtaining all required documentation for the equipment/supplies to be delivered to the patient
  • Facilitating patient understanding and conduct appropriate follow-up

Qualifications:
Education: High school diploma or equivalent
Experience: Customer service
Skills: Communication
Licensure/Certification: Valid Driver's License
Physical Requirements: Ability to stand for 60% of the day and sit for the remaining 40%
Benefits That Support You
  • Competitive wages, annual merit increases, employee wellness program
  • For a comprehensive list of benefits, please click here: CMH benefits.

Why CMH?
CMH includes 34 primary and specialty clinics, six long‑term care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walk‑in clinics, addiction recovery, therapies, and more - all grounded in exceptional, community‑focused healthcare.
  • CMH is a three-time recipient of the Missouri Quality Award.
  • 2025 Chest Pain-MI Platinum Award
  • Springfield Business Journal awards include multiple years as an Economic Impact Award nominee and being honored in the Dynamic Dozen for being one of the top 12 fastest-growing companies in southwest Missouri.
  • Click here to see the full list of awards for CMH!

Follow us on Facebook to discover more about life at CMH- the people, the culture, and the work that matters. https://www.facebook.com/CMHRecruiting
Recruiter Contact
Kaylie Sappington
Phone: 417-328-6624
Email: kaylie.sappington@citizensmemorial.com

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