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Customer Intake Specialist Jobs (NOW HIRING)

Lakeland Industries

Intake Specialist

Englewood, CO · On-site

Intake Specialist Pay: $20.00 per hour Job Type: Full-Time About Us Colorado PPE is a specialized ... Position Summary We are seeking a dependable and customer-focused Intake Technician to join our ...

Quipt Home Medical Corp

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

An Intake Specialist is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries, and complaints. The needs of each day vary, and our Intake ...

Direct Counsel

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

The Intake Specialist is an integral part of generating new business for the Firm and must ... Answering inbound phone calls and placing outbound calls with stellar customer service ...

QUIPT HOME MEDICAL INC

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

An Intake Specialist is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries, and complaints. The needs of each day vary, and our Intake ...

Momentum

Intake Specialist

Torrance, CA · On-site

$33.83/hr

... customer service * Valid and current proof of legal right to drive in California; required ... JOB CODE: 3030-3170B Intake Specialist

Quipt Home Medical

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

An Intake Specialist is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries, and complaints. The needs of each day vary, and our Intake ...

Lawyers for Justice, PC

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

The Intake Specialist is an integral part of generating new business for the Firm and must ... stellar customer service, professionalism, enthusiasm, and compassion; · Performing unbiased ...

Nick Schnyder Law Firm LLC

Intake Specialist

Atlanta, GA · On-site

$17 - $22.75/hr

Job Overview The Intake Specialist plays a critical role in delivering high-quality, empathetic ... Minimum of one (1) year of experience in customer service, intake, or administrative support

Nick Schnyder Law Firm LLC

Intake Specialist

Marietta, GA · On-site

$16.75 - $22.50/hr

Job Overview The Intake Specialist plays a critical role in delivering high-quality, empathetic ... Minimum of one (1) year of experience in customer service, intake, or administrative support

BELTWAY COMPANIES

Intake Specialist

Baltimore, MD · On-site

$40K - $60K/yr

Your dedication will directly impact our customers' satisfaction and our internal dealership's success. Our Intake Specialists also have the opportunity to thrive in a supportive environment that ...

NACHAWATI LAW GROUP, PLLC

Intake Specialist

Dallas, TX · On-site

$16.25 - $21.75/hr

Law Firm Intake Specialist Be the First Voice of Compassion. Make a Difference Every Day. Are you a ... Previous sales/customer service experience required * Experience working in a law firm call center ...

Naqvi Injury Law

Intake Specialist

Las Vegas, NV

$17 - $22.75/hr

Description Naqvi Injury Law is currently seeking an Intake Specialist to join its award-winning ... customer service. The Naqvi team is committed to the highest standards of professionalism and ...

Beltway Companies

Intake Specialist

Baltimore, MD · On-site

$40K - $60K/yr

Your dedication will directly impact our customers' satisfaction and our internal dealership's success. Our Intake Specialists also have the opportunity to thrive in a supportive environment that ...

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Customer Intake Specialist information

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How much do customer intake specialist jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for customer intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

How much do customer intake specialists make in the US?

Customer Intake Specialists in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced specialists or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the difference between Customer Intake Specialist vs Customer Service Representative?

AspectCustomer Intake SpecialistCustomer Service Representative
Primary RoleGathers initial client information, assesses needs, and facilitates onboarding processes.Handles ongoing customer inquiries, provides support, and resolves issues.
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or administrative experience.High school diploma; customer service experience often preferred.
Work EnvironmentOffice settings, healthcare, legal, or financial industries.Call centers, retail, or office environments across various industries.
Employer UsageUsed in industries requiring client intake and onboarding processes.Common across industries for ongoing customer support.

While both roles involve interacting with customers, the Customer Intake Specialist focuses on initial client assessment and onboarding, whereas the Customer Service Representative handles ongoing support and issue resolution. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a customer intake specialist, and why are they important?

To thrive as a Customer Intake Specialist, you need excellent communication skills, attention to detail, and experience with data entry or customer service, often supported by a high school diploma or relevant certification. Familiarity with CRM software, intake forms, and ticketing systems is typically required. Strong interpersonal skills, patience, and problem-solving abilities help you excel in gathering accurate information and building rapport with clients. These skills ensure efficient, accurate client onboarding and a positive customer experience, which are critical for organizational success.

What is a customer intake specialist?

A Customer Intake Specialist is a professional responsible for greeting new clients, gathering essential information, and ensuring that customer needs are properly assessed and documented. They serve as the first point of contact for customers, handling inquiries, collecting required documentation, and entering data into company systems. This role is crucial in various industries, such as healthcare, legal, and customer service, as it helps streamline processes and ensures clients are directed to the appropriate services or departments. Customer Intake Specialists must possess strong communication, organizational, and data entry skills.

How does a customer intake specialist typically collaborate with other departments during the onboarding process?

As a Customer Intake Specialist, you will frequently interact with various departments such as sales, customer support, and operations to ensure a seamless onboarding experience. Your main responsibilities involve gathering necessary documentation, verifying customer information, and communicating any special requirements to relevant teams. Collaboration is key, as you'll often need to clarify customer needs, resolve discrepancies, and provide timely updates to colleagues to keep everyone aligned. This cross-functional teamwork helps ensure clients are set up accurately and efficiently, fostering a positive first impression and smooth transition into ongoing service.

What are the duties of a customer intake specialist?

A customer intake specialist is responsible for collecting and verifying client information, explaining services, and ensuring a smooth onboarding process. They often use customer management software and require strong communication and organizational skills to handle inquiries and document interactions efficiently.
More about Customer Intake Specialist jobs
What job categories do people searching Customer Intake Specialist jobs look for? The top searched job categories for Customer Intake Specialist jobs are:
Infographic showing various Customer Intake Specialist job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist

Lakeland Industries

Englewood, CO • On-site

Full-time

Re-posted 15 days ago

Job description

Intake Specialist

Pay: $20.00 per hour
Job Type: Full-Time

About Us

Colorado PPE is a specialized service provider dedicated to supporting first responders through the cleaning, inspection, repair, and management of personal protective equipment (PPE). Our mission is to help firefighters stay safe by ensuring their gear is maintained to the highest quality and compliance standards.

Position Summary

We are seeking a dependable and customer-focused Intake Technician to join our growing team. This role is responsible for collecting and delivering firefighter protective gear, managing customer intake processes, tracking inventory, and assisting with operational activities within the facility. The ideal candidate enjoys a combination of driving, customer interaction, and hands-on work in a fast-paced environment.

Key Responsibilities
  • Receive, document, and process incoming gear using established intake procedures
  • Verify inventory accuracy and maintain chain-of-custody documentation
  • Communicate professionally with customers during pickups and deliveries
  • Assist with tagging, sorting, tracking, and staging gear for cleaning and inspection
  • Maintain a clean, organized, and safe work environment
  • Support general warehouse and operational activities as needed
  • Operate company vehicles in accordance with all safety regulations and company policies
Qualifications
  • Ability to lift and move items weighing 50 pounds or more
  • Strong attention to detail and organizational skills
  • Dependable, punctual, and self-motivated
  • Comfortable working independently and as part of a team
  • Basic computer and mobile device proficiency
  • Customer service experience is a plus
  • Experience in logistics, delivery, warehouse, or inventory management preferred but not required
Physical Requirements
  • Frequent standing, walking, bending, lifting, and carrying
  • Ability to load and unload equipment throughout the workday
  • Ability to work in a warehouse and delivery environment
Schedule
  • Monday–Friday, 7:00 AM – 3:30 PM
  • Occasional overtime may be required based on business needs
Compensation & Benefits
  • $20.00 per hour
  • Health benefits available
  • Paid training provided
  • Opportunity to grow with a rapidly expanding organization supporting first responders