ZipRecruiter

Log In

1

Statewide Intake Specialist Jobs (NOW HIRING)

Lawrence Hall

Foster Care Intake Specialist

Chicago, IL · On-site

$53K - $60K/yr

The Intake Specialist ensures that all intake procedures are followed, documents are completed, and ... Update shared documents and databases, such as SACWIS (Statewide Automated Child Welfare ...

New

Lawrence Hall

Foster Care Intake Specialist

Chicago, IL · On-site

$53K - $60K/yr

The Intake Specialist ensures that all intake procedures are followed, documents are completed, and ... Update shared documents and databases, such as SACWIS (Statewide Automated Child Welfare ...

Lawrence Hall

Foster Care Intake Specialist

Chicago, IL

$19.25 - $25.75/hr

The Intake Specialist ensures that all intake procedures are followed, documents are completed, and ... Update shared documents and databases, such as SACWIS (Statewide Automated Child Welfare ...

New

Lovely Law Firm Inc.

Intake Advocate

Myrtle Beach, SC · On-site

$18 - $20/hr

With a vision to expand our reach statewide, we are dedicated to building a team-focused, rewarding ... Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team!

Lovely Law Firm Inc

Intake Advocate

Myrtle Beach, SC

$18 - $20/hr

With a vision to expand our reach statewide, we are dedicated to building a team-focused, rewarding ... Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team!

next page

Showing results 1-20

All JobsStatewide Intake Specialist Jobs

Statewide Intake Specialist information

See salary details

$12

$20

$31

How much do statewide intake specialist jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for statewide intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced by Statewide Intake Specialists, and how can they be managed effectively?

Statewide Intake Specialists often encounter high call volumes and emotionally charged situations, as they are the first point of contact for individuals reporting sensitive issues such as abuse or neglect. Managing stress and maintaining empathy without becoming overwhelmed are key challenges. Effective strategies include utilizing support from supervisors and coworkers, following established protocols, and regularly participating in training to stay updated on best practices. Building resilience and strong communication skills can help Intake Specialists navigate difficult conversations while maintaining accuracy and professionalism.

What are the key skills and qualifications needed to thrive as a Statewide Intake Specialist, and why are they important?

To thrive as a Statewide Intake Specialist, you need strong analytical skills, attention to detail, and a background in social services or a related field, often supported by a relevant degree or experience. Familiarity with case management systems, intake software, and secure data entry platforms is typically required. Superior interpersonal communication, empathy, and the ability to remain calm under pressure help professionals excel in this role. These competencies ensure accurate information gathering, effective triage of cases, and responsive support to individuals in need.

What are Statewide Intake Specialists?

Statewide Intake Specialists are professionals who receive and process reports of incidents, concerns, or requests for services across an entire state, often for agencies involved in social services, child protection, or public health. They are responsible for gathering critical information from callers, assessing the urgency and nature of each situation, and directing the information to the appropriate department or caseworker for further action. Their work is crucial for timely intervention and ensuring that vulnerable populations receive the help they need. Statewide Intake Specialists typically work in call centers or centralized offices and must have strong communication, decision-making, and organizational skills.
More about Statewide Intake Specialist jobs
What states have the most Statewide Intake Specialist jobs? States with the most job openings for Statewide Intake Specialist jobs include:
What job categories do people searching Statewide Intake Specialist jobs look for? The top searched job categories for Statewide Intake Specialist jobs are:
Statewide Intake Specialist jobs near you
Infographic showing various Statewide Intake Specialist job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist I

603 Legal Aid

Concord, NH • On-site

Full-time

Posted 26 days ago

Job description

Salary: $25 - $30 hourly DOE

Summary:

The Intake Specialist I is an entry-level role that serves as the initial point of contact for individuals seeking legal assistance. The Intake Specialist I supports phone and online applications from those requesting civil legal aid through 603LA and its legal partners. This position operates in a fast-paced, high-volume, team-oriented environment that often requires multitasking while maintaining close attention to detail.

Key Responsibilities:

  • Handle incoming phone calls in a call center environment.
  • Identify the legal aspect of the callers inquiry.
  • Conduct phone screening interviews and process online applications to determine eligibility for services.
  • Input information from telephone interviews and online applications into the 603LA case management database.
  • Request and upload client documents into the 603LA database.
  • Create a new open client file, update, and manage existing client files.
  • Schedule clients with 603LA advocates and attorneys.
  • Take direction from and work closely with 603LA attorneys, paralegals, internal departments, and support staff.
  • Examine and respond to email, fax, and voicemail inquiries.
  • Develop and maintain knowledge of other legal resources and social service agencies to provide valuable information and referrals to 603LA callers and online inquirers.
  • Perform other tasks and duties as assigned or required.

Knowledge, Skills, and Abilities Required:

  • A demonstrated commitment to social, economic, and racial justice.
  • A commitment to providing high-quality legal assistance to low-income people of New Hampshire.
  • Excellent organizational skills, with attention to detail.
  • Ability to multitask and prioritize assignments.
  • Effective oral communication skills, particularly telephonic communication.
  • Ability to identify legal issues.
  • Ability to work both independently and in collaboration with others.
  • Strong typing and computer skills, including MS Word, Outlook, and Google applications; familiarity with online databases is helpful but not required.
  • Fluency or proficiency in another language prevalent in 603LAs client community is strongly preferred but not required.

Qualifications & Requirements:

  • High School diploma or GED, at least 2 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that exceed the minimum education requirements may be substituted for experience on a one-to-one basis.
  • Maintain friendly, professional, and empathetic telephone manners to assist our callers effectively.
  • Excellent oral and written communication skills.
  • Excellent listening skills.
  • Ability and willingness to collaborate cooperatively and collegially within a decentralized statewide law firm.