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Statewide Intake Specialist Jobs (NOW HIRING)

Covenant House of NJ

Bilingual Resource Specialist

Newark, NJ · On-site

$17.75 - $23/hr

... statewide anti-human trafficking program. The Resource Specialist will connect survivors to ... Field calls from anti-trafficking hotlines and facilitate intake or referrals for callers seeking ...

Covenant House of NJ

Bilingual Resource Specialist

Newark, NJ · On-site

$17.75 - $23/hr

... statewide anti-human trafficking program. The Resource Specialist will connect survivors to ... Field calls from anti-trafficking hotlines and facilitate intake or referrals for callers seeking ...

Upbring

Family Development Director

Dallas, TX · On-site

... statewide * Supervise the Pre-Service Verification Team for the 35/45 Corridor including the Dallas, Fort Worth, Austin, San Antonio and Houston FIT offices. Assigning Regional Intake Specialist ...

Upbring

Family Development Director

San Antonio, TX · On-site

... statewide * Supervise the Pre-Service Verification Team for the 35/45 Corridor including the Dallas, Fort Worth, Austin, San Antonio and Houston FIT offices. Assigning Regional Intake Specialist ...

Upbring

Family Development Director

Dallas, TX

... statewide * Supervise the Pre-Service Verification Team for the 35/45 Corridor including the Dallas, Fort Worth, Austin, San Antonio and Houston FIT offices. Assigning Regional Intake Specialist ...

Upbring

Family Development Director

Richardson, TX

... statewide * Supervise the Pre-Service Verification Team for the 35/45 Corridor including the Dallas, Fort Worth, Austin, San Antonio and Houston FIT offices. Assigning Regional Intake Specialist ...

Upbring

Family Development Director

Dallas, TX · On-site

... statewide * Supervise the Pre-Service Verification Team for the 35/45 Corridor including the Dallas, Fort Worth, Austin, San Antonio and Houston FIT offices. Assigning Regional Intake Specialist ...

Upbring

Family Development Director

Austin, TX

... statewide * Supervise the Pre-Service Verification Team for the 35/45 Corridor including the Dallas, Fort Worth, Austin, San Antonio and Houston FIT offices. Assigning Regional Intake Specialist ...

Upbring

Family Development Director

Houston, TX · On-site

... statewide * Supervise the Pre-Service Verification Team for the 35/45 Corridor including the Dallas, Fort Worth, Austin, San Antonio and Houston FIT offices. Assigning Regional Intake Specialist ...

Upbring

Family Development Director

Dallas, TX · On-site

$90 - $130/hr

... statewide * Supervise the Pre‑Service Verification Team for the 35/45 Corridor including the Dallas, Fort Worth, Austin, San Antonio and Houston FIT offices. Assigning Regional Intake Specialist ...

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Statewide Intake Specialist information

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How much do statewide intake specialist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for statewide intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a statewide intake specialist?

Statewide Intake Specialists are professionals who receive and process reports of incidents, concerns, or requests for services across an entire state, often for agencies involved in social services, child protection, or public health. They are responsible for gathering critical information from callers, assessing the urgency and nature of each situation, and directing the information to the appropriate department or caseworker for further action. Their work is crucial for timely intervention and ensuring that vulnerable populations receive the help they need. Statewide Intake Specialists typically work in call centers or centralized offices and must have strong communication, decision-making, and organizational skills.

What are the key skills and qualifications needed to thrive as a statewide intake specialist, and why are they important?

To thrive as a Statewide Intake Specialist, you need strong analytical skills, attention to detail, and a background in social services or a related field, often supported by a relevant degree or experience. Familiarity with case management systems, intake software, and secure data entry platforms is typically required. Superior interpersonal communication, empathy, and the ability to remain calm under pressure help professionals excel in this role. These competencies ensure accurate information gathering, effective triage of cases, and responsive support to individuals in need.

What are some common challenges faced by statewide intake specialists, and how can they be managed effectively?

Statewide Intake Specialists often encounter high call volumes and emotionally charged situations, as they are the first point of contact for individuals reporting sensitive issues such as abuse or neglect. Managing stress and maintaining empathy without becoming overwhelmed are key challenges. Effective strategies include utilizing support from supervisors and coworkers, following established protocols, and regularly participating in training to stay updated on best practices. Building resilience and strong communication skills can help Intake Specialists navigate difficult conversations while maintaining accuracy and professionalism.
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What states have the most Statewide Intake Specialist jobs?

States with the most job openings for Statewide Intake Specialist jobs include:

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Statewide Intake Specialist jobs near you
Infographic showing various Statewide Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Bilingual Resource Specialist

Covenant House of NJ

Newark, NJ • On-site

$17.75 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

The Resource Specialist is responsible for the case management of survivors who are participating in CHNJ's statewide anti-human trafficking program. The Resource Specialist will connect survivors to services that are trauma informed in their geographical location. The Resource Specialist will provide all services with absolute respect and unconditional love.

  • Support Department of Law and Public Safety Human Trafficking operations by providing on-site outreach to victims during raids and other law enforcement operations.
  • Field calls from anti-trafficking hotlines and facilitate intake or referrals for callers seeking services.
  • Work directly with individual victims of human trafficking to coordinate core services.
  • Refer and connect all victims between 18-24 years old to appropriate CHNJ residential programming for emergency shelter and provision of core services.
  • Provide case management to all victims of human trafficking to connect victims with core services in the appropriate geographic locations.
  • Build up a directory of resources in the communities where survivors are living.
  • Responsible for working with clients statewide, mainly (but not limited to) in the following counties: Sussex County, Warren County, Passaic County, Bergen County, Morris County, Essex County, Hudson County, Union County, Somerset County, Hunterdon County, Middlesex County, Mercer County, and Monmouth County.
  • Must be flexible with their work schedule and able to adjust hours as needed, including working outside of standard 9:00 a.m.-5:00 p.m. business hours when required
  • Must be comfortable providing transportation to clients; including driving survivors of human trafficking to appointments, shelters, court hearings, and other essential services.
  • Track and manage linkages to outside referrals.
  • Collect and enter data into the ETO database.
  • Collect and enter data into any required performance management tools or other information systems.
  • Document information regarding all client interaction, caseload progress and outside agency contact.
  • Complete all related documentation including intake, assessments and transition.
  • Provide on-call services to victims of human trafficking (rotating schedule).
  • Required to respond to the work phone daily.
  • Required to read and respond to emails daily.
  • Represent the agency as needed.

Salary $64,000


  • Bachelor's degree from an accredited college or university in social work, criminal justice, public policy, or a related field required. Lived and professional experience will be considered.
  • Experience working in, with, or training law enforcement preferred.
  • Knowledge of human trafficking, and experience working with survivors of human trafficking preferred
  • Strong skills in Canva and developing slide decks preferred
  • Valid NJ Driver's license with an insurable driving record.
  • Must have own vehicle for transportation
  • Individuals with lived experience of human trafficking and/or homelessness are strongly encouraged to apply
  • Spanish speaking required

Benefits:

Health Insurance

Dental Insurance

Vision Plan

403B

Paid Holidays

Benefit Days (Vacation, Personal, Sick)

Tuition Reimbursement

Apply