1

Claims Intake Specialist Jobs (NOW HIRING)

Join Our Team as a Claims Intake Specialist! Are you an empathetic communicator with a passion for helping others and delivering top-tier service? We're seeking a Claims Intake Specialist to join our ...

Intake Specialist

Lawrenceville, GA · On-site

$16.25 - $21.75/hr

Job Overview The Intake Specialist plays a critical role in delivering high-quality, empathetic ... Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs ...

Intake Specialist

Atlanta, GA · On-site

$17 - $22.75/hr

Job Overview The Intake Specialist plays a critical role in delivering high-quality, empathetic ... Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs ...

Intake Specialist

Marietta, GA · On-site

$16.75 - $22.50/hr

Job Overview The Intake Specialist plays a critical role in delivering high-quality, empathetic ... Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs ...

Claims Intake

Eden Prairie, MN · On-site +1

$18.50/hr

... continuation claims. This position assists Care Managers and Care Coordinators, while also ... intake activity within the required databases. 4. Meets quality and production metrics as ...

Intake Specialist

Oklahoma City, OK

$16.50 - $22/hr

At Parrish DeVaughn, our Oklahoma personal injury lawyers have built successful claims for people ... Purpose: The Intake Specialist is the first and most critical point of contact for prospective ...

Intake Specialists are the first voice a potential client hears when entering the legal process ... Our attorneys handle claims throughout the country involving prescription drugs; medical devices ...

Intake Specialist

Oklahoma City, OK · On-site

$16.50 - $22/hr

At Parrish DeVaughn, our Oklahoma personal injury lawyers have built successful claims for people ... Purpose: The Intake Specialist is the first and most critical point of contact for prospective ...

Be Seen First

Intake Specialist

Manhattan, NY · On-site

$55K - $65K/yr

Intake Specialist / Client Intake Team Personal Injury & Workers' Compensation Department Position ... Prior claims or legal representation * Identify whether cases involve: * * Workers' Compensation

Intake Specialist

Manhattan, NY · On-site

$40K - $50K/yr

Mizrahi Kroub LLP - Intake Specialist New York, New York • Full-time $40,000 - $50,000 annually ... Retaliation and whistleblower claims. * Unpaid wages, overtime violations, and misclassification.

Intake Specialists are the first voice a potential client hears when entering the legal process ... Our attorneys handle claims throughout the country involving prescription drugs; medical devices ...

Claims Intake

Eden Prairie, MN · On-site

$18.50/hr

... continuation claims. This position assists Care Managers and Care Coordinators, while also ... intake activity within the required databases. 4. Meets quality and production metrics as ...

next page

Showing results 1-20

Claims Intake Specialist information

See salary details

$12

$23

$43

How much do claims intake specialist jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for claims intake specialist in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Claims Intake Specialist?

As a Claims Intake Specialist, your daily responsibilities will primarily involve receiving, reviewing, and entering new insurance claims into company systems, ensuring all required information is complete and accurate. You'll interact regularly with policyholders, agents, and other departments to gather additional details, clarify discrepancies, and keep the claim process moving forward. Attention to detail is critical, as you'll be expected to identify errors or incomplete data and address them promptly. Many specialists also assist in prioritizing claims by urgency and support other team members during periods of high volume, making this a dynamic and collaborative role.

What is a Claims Intake Specialist job?

A Claims Intake Specialist is responsible for receiving, reviewing, and processing insurance claims submitted by policyholders. They gather necessary information, verify claim details, and ensure proper documentation for further assessment. This role requires strong attention to detail, data entry skills, and knowledge of insurance policies and procedures. Claims Intake Specialists often communicate with customers, insurance adjusters, and other stakeholders to facilitate efficient claim handling.

What are the key skills and qualifications needed to thrive in the Claims Intake Specialist position, and why are they important?

To thrive as a Claims Intake Specialist, you need strong attention to detail, data entry proficiency, and a solid understanding of insurance principles, often supported by a high school diploma or relevant administrative experience. Familiarity with claims management systems, customer relationship management (CRM) software, and sometimes specific certifications like HIPAA training are common requirements. Excellent communication skills, problem-solving abilities, and the capability to remain composed in fast-paced environments help individuals excel in this role. These skills ensure accuracy, efficiency, and a positive customer experience during the critical first phase of claims processing.

More about Claims Intake Specialist jobs
What cities are hiring for Claims Intake Specialist jobs? Cities with the most Claims Intake Specialist job openings:
What are the most commonly searched types of Claims Intake Specialist jobs? The most popular types of Claims Intake Specialist jobs are:
What states have the most Claims Intake Specialist jobs? States with the most job openings for Claims Intake Specialist jobs include:
Infographic showing various Claims Intake Specialist job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.
Claims Intake Specialist

Claims Intake Specialist

Orion180

Melbourne, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago


Job description

CITON Claims Solutions, stands out as a leading provider of claim management and administration services tailored specifically for insurance companies. We pride ourselves on delivering efficient and innovative solutions that cater to the unique needs of each client. Our dedicated team of experts, equipped with cutting-edge technology, ensures seamless processes, accurate assessments, and prompt resolutions, providing unparalleled value and peace of mind to our clients.
CITON Claims Solutions is proud to call two vibrant cities home. Our headquarters on Florida's stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Irving, Texas location places us in a dynamic center of culture, business, and entertainment, keeping us deeply connected to innovation and growth.
Join Our Team as a Claims Intake Specialist!
Are you an empathetic communicator with a passion for helping others and delivering top-tier service? We're seeking a Claims Intake Specialist to join our growing team. In this role, you'll serve as the first point of contact for policyholders during their time of need ensuring claims are reported quickly, accurately, and with care. You'll play a key part in supporting our claim processes, coordinating with adjusters, and maintaining effective communication to ensure seamless customer experience.
WHAT YOU'LL DO:
  • First Point of Contact: Manage 40-60 inbound calls per day from policyholders, capturing critical claim information while offering empathy and reassurance.
  • Claims Administration: Input claim details into multiple systems, process and route documents, manage incoming mail, and maintain accurate claim files.
  • Customer Support Excellence: Build trust through effective communication and professionalism, fostering long-term relationships with customers, agents, and managing general agents.
  • Team Collaboration: Coordinate with adjusters and internal departments to ensure smooth handoffs, timely updates, and complete documentation.
  • Adapt and Assist: Stay flexible to support various shifts and departments as needed, responding efficiently to changing workloads or priorities.

WHAT WE'RE LOOKING FOR:
  • Education: High School Diploma or equivalent required.
  • Experience: Prior experience in a claims environment, specifically first notice of loss or call center operations.
  • Customer Focus: Demonstrated ability to provide empathy, clarity, and understanding during high-stress or emotional situations.
  • Technical Skills: Proficient with Microsoft Word, Excel, Outlook, and capable of navigating 3-4 systems simultaneously.
  • Insurance Knowledge: Familiarity with claims processes, policy documentation, and standard insurance terminology.
  • Problem-Solving: Strong reasoning skills to evaluate information, identify solutions, and manage competing priorities in a fast-paced environment.
  • Communication: Excellent verbal and written communication skills; multilingual abilities are a plus.

WHAT'S IN IT FOR YOU:
  • Comprehensive Benefits: Full medical, dental, vision, life insurance, company-paid short/long-term disability, 401(k), and tuition assistance.
  • Career Growth: Opportunities to develop specialized knowledge across multiple insurance lines and advance within a supportive team culture.
  • Dynamic Environment: Thrive in a fast-paced, collaborative setting that values initiative, accountability, and customer-first thinking.
  • Meaningful Work: Make a difference for policyholders by providing reassurance and clarity during their time of need.

Apply Now and Become a Key Player in Our Success Story!
While performing general duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, being able to lift light objects (<25lbs), and using standard office equipment such as computers, printers, and phones. In addition, there is an occasional need to bend, twist or squat down to open/close cabinets, and reach for files or other standard office-type objects.
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at hr@orion180.com.
CITON Claims Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.