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Remote Claims Intake Specialist Jobs (NOW HIRING)

Symetra

Claims Intake Specialist

$22 - $33.95/hr

Symetra offers a thrilling chance to become part of our team as a Claims Intake Specialist ! About ... Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization ...

Symetra

Claims Intake Specialist

$22 - $33.95/hr

Symetra offers a thrilling chance to become part of our team as a Claims Intake Specialist ! About ... Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization ...

Dearborn Group

Claims Intake Specialist

$17.75 - $28.39/hr

High School Diploma OR GED and 3 years of claims experience OR Bachelor degree and 1 year of claims experience * Customer Service experience * Organizational skills * Ability to handle multiples ...

New

Dearborn Group

Claims Intake Specialist

$17.75 - $28.39/hr

Job Requirements High School Diploma OR GED and 3 years of claims experience OR Bachelor degree and 1 year of claims experience Customer Service experience Organizational skills Ability to handle ...

New

American Lemon Law Group, LLP

Intake Specialist - REMOTE

$18.25 - $24.25/hr

Intake Specialist Intake Specialist/Sales Person - Lemon Law Firm (REMOTE) Position Overview We are a Los Angeles-based lemon law firm seeking an award-winning telemarketing/sales superstar! The ...

The Lazzaro Law Firm

Be Seen First

Legal Intake Specialist

Moreland Hills, OH · Remote

$18.25 - $24.25/hr

About the Firm The Lazzaro Law Firm, LLC is seeking a detail-oriented Legal Intake Specialist to ... wage claims. This is a 100% remote position . Key Responsibilities * Inbound & Outbound Intake:

OpsArmy

ABA Intake Specialist (Mexico | Remote)

$18.25 - $24.25/hr

ABA Intake Specialist (Mexico | Remote) Mexico City, CDMX, Mexico Job Openings ABA Intake Specialist (Mexico | Remote) About the Job ABA Intake Specialist (Applied Behavior Analysis | Autism Care ...

New

OpsArmy

Legal Intake Specialist (PH | Remote)

$18.25 - $24.25/hr

Legal Intake Specialist (PH | Remote) Cebu City, Cebu, Philippines Job Openings Legal Intake Specialist (PH | Remote) Legal Intake Specialist (Remote) Schedule: Full-Time | Monday - Friday, 9:00 AM ...

New

OpsArmy

Provider Intake Specialist (Mexico | Remote)

$18.25 - $24.25/hr

Provider Intake Specialist (Mexico | Remote) Merida, Yucatan, Mexico Job Openings Provider Intake Specialist (Mexico | Remote) Role Summary We are seeking a detail-oriented and proactive Healthcare ...

New

Law Launch

Be Seen First

Legal Intake Specialist

Los Angeles, CA · Remote

$21/hr

Minimum 1 year experience working as an legal intake agent preferably in a remote call center. Must ... Ability to follow instructions and use critical thinking to screen potential claims with direction

Urgent

Jewish Family Services of Delaware

Intake Specialist

$18.25 - $24.25/hr

Intake Specialist In this remote position, the Intake Specialist communicates with callers who are referred to or interested in counseling services at JFS. The Intake Specialist will perform brief ...

New

Exclusively Remote

ABA Intake Specialist

$18.25 - $24.25/hr

Intake & Scheduling Specialist Remote | South Africa Working Hours: 12:00 AM - 5:00 AM SAST US Hours: 5:00 PM - 10:00 PM EST Part-Time to Start | Potential for More Hours About the Role We are ...

New

MINDSET

Intake Specialist (11am - 8pm EST)

$18.25 - $24.25/hr

Comfort working independently and reliably in a remote environment. * Proficiency with Google ... Direct experience supporting Social Security Disability (SSD) claims--including SSI and SSDI intake ...

New

Acadia Healthcare

Intake Specialist

Center Point, TX · Remote

$15.50 - $20.50/hr

The Intake Specialist is responsible for the intake process at the facility ... Liaises with remote admissions to team. Establishes professional rapport with client to ensure that ...

Floowi

Client Intake Specialist

$18.25 - $24.25/hr

Legal Intake Specialist Floowi connects top LATAM professionals with leading U ... S. companies through remote talent solutions. Our mission is to make LATAM the world's premier hub ...

New

Kind Behavioral Health

Intake Specialist

$18.25 - $24.25/hr

Position Overview The Intake Specialist plays a highly impactful role in helping children and ... This is a remote role. Our ideal candidate will reside in North Carolina, but other locations in ...

New

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Remote Claims Intake Specialist information

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$12

$23

$43

How much do remote claims intake specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote claims intake specialist in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What is a remote claims intake specialist?

A Remote Claims Intake Specialist is a professional who works from a remote location to receive, review, and process insurance claims or service requests. Their main responsibilities include gathering necessary information from clients, verifying documentation, entering claim details into company systems, and ensuring that all initial steps in the claims process are completed accurately and efficiently. They communicate with customers, adjusters, and other stakeholders via phone, email, or online platforms. This role is crucial for ensuring timely and accurate processing of claims, helping customers navigate the claims process, and supporting the overall efficiency of the organization.

What are some common challenges remote claims intake specialists face and how can they be addressed?

Remote Claims Intake Specialists often encounter challenges such as maintaining clear communication with claimants, managing high call volumes, and ensuring accurate data entry while working independently. To address these, it's helpful to establish a quiet, organized workspace, become proficient with claims management software, and regularly communicate with your team for support and clarification. Staying organized and adhering to established protocols can greatly improve efficiency and reduce errors when handling sensitive information remotely.

What are the key skills and qualifications needed to thrive as a remote claims intake specialist, and why are they important?

To thrive as a Remote Claims Intake Specialist, you need strong attention to detail, data entry skills, and a solid understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and secure communication platforms is essential. Excellent communication, problem-solving ability, and customer service orientation are vital soft skills for interacting with clients and team members remotely. These skills ensure accurate claim processing, timely customer support, and efficient workflow in a virtual environment.

What is the difference between Remote Claims Intake Specialist vs Remote Claims Processor?

AspectRemote Claims Intake SpecialistRemote Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or claims-related certificationsHigh school diploma or equivalent; insurance knowledge beneficial
Work EnvironmentRemote, customer service or administrative settingRemote, administrative or data entry setting
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Primary ResponsibilitiesGathering initial claim information, verifying details, scheduling appointmentsProcessing claims, reviewing documentation, data entry

The Remote Claims Intake Specialist focuses on collecting and verifying initial claim information, acting as the first point of contact. In contrast, the Remote Claims Processor handles the detailed review and processing of claims after intake. Both roles are essential in the claims workflow and often share similar credentials and work environments.

More about Remote Claims Intake Specialist jobs

What cities are hiring for Remote Claims Intake Specialist jobs?

Cities with the most Remote Claims Intake Specialist job openings:

What are the most commonly searched types of Claims Intake Specialist jobs?

The most popular types of Claims Intake Specialist jobs are:

What states have the most Remote Claims Intake Specialist jobs?

States with the most job openings for Remote Claims Intake Specialist jobs include:

What job categories do people searching Remote Claims Intake Specialist jobs look for?

The top searched job categories for Remote Claims Intake Specialist jobs are:

Remote Claims Intake Specialist jobs near you
Infographic showing various Remote Claims Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Claims Intake Specialist

Symetra

Remote

$22 - $33.95/hr

Full-time

Retirement, PTO

Posted 9 days ago

Symetra rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

110th of 315 rated insurance

Job description

Symetra offers a thrilling chance to become part of our team as a Claims Intake Specialist!
About the role
Deliver timely, accurate, and customer-centered claim information to call center callers. Gather necessary details to finalize the claim. Consistently offer excellent customer service. Enter claim information into the system. Manage STD, SDI, AM, LTD, Life, and AD&D product lines. Perform effectively in a collaborative call center environment.
What you will do
  • Offer various external and internal callers timely, accurate, and customer-centered information on disability, life, and leave claims. Collect information from diverse sources to correctly document new submissions, ongoing claims, and other relevant situations. Enter detailed, clear summaries of exchanged information into our claim system. Dispatch claim acknowledgement correspondence promptly and precisely. Handle incoming documents with strong coding accuracy and immediate distribution. Follow operational standards closely. Reach or go beyond call center operational targets.
  • Maintain a superior level of genuine caring and empathetic customer service throughout all interactions. Take appropriate actions to earn the caller's trust. Anticipate customer needs and take action.
  • Work as a team to support one another through flexibility, collaboration, creating a positive work environment, consistently maintain professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence.
  • Demonstrate an increasing level of proficiency in the products (STD, SDI, AM, LTD, Life and AD&D) managed by the department.
  • Perform other tasks requested by management.

Why Work at Symetra
Here's what some of our employees share about why they choose to work at Symetra:
"What I was searching for was a company that genuinely valued my voice-and I found that at Symetra. I truly enjoy working one-on-one with our customers, especially when they're going through life's toughest moments. Being able to offer support and hear their relief and gratitude when we help-it's deeply meaningful. That's what makes me proud to be part of the Symetra team." - Lilly H., Claims Team Lead
"I chose Symetra because I heard it was a pro-employee company-and it's absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow-both within your role and beyond-make it a great place to build your career." - Alicia L., Claims Examiner
What we offer you
Benefits and Perks
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are built to make your life better both at work and at home.
  • Flexible full-time or hybrid telecommuting arrangements.
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%.
  • Paid time away including vacation and sick time, flex days and ten paid holidays.
  • Give back to your community and double your impact through our company matching.
  • Want more details? Check out our Symetra Benefits Overview.

Compensation
Hourly Range: $22.00 - $33.95 plus eligibility for annual bonus program.
Who You Are
  • High school diploma or equivalent work experience, college degree a plus.
  • 3-5 years of cumulative, relevant experience
  • Ability to work collaboratively both internally and externally
  • Ability to manage a heavy workload and multiple priorities
  • Ability to take accountability and ownership
  • Customer focused
  • Possesses a strong attention to detail

Preferred Qualifications
  • Knowledge of insurance industry regulations, state statutes, and ERISA requirements.
  • Strong mathematical aptitude and critical thinking skills.
  • Exceptional attention to detail.
  • Experience working with life and disability insurance claims.

We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit: https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
  • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
  • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
  • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
  • Disqualification from the recruitment process
  • Withdrawal of a job offer
  • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

What Symetra employees say

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