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Customer Intake Specialist Jobs (NOW HIRING)

Beltway Companies

Intake Specialist

Baltimore, MD · On-site

$40K - $60K/yr

Your dedication will directly impact our customers' satisfaction and our internal dealership's success. Our Intake Specialists also have the opportunity to thrive in a supportive environment that ...

momentum-formerly-ucpla

Intake Specialist

Torrance, CA · On-site

$18.25 - $24.50/hr

9:00 AM to 5:30 PM, Monday - Friday Momentum is currently seeking an Intake Specialist to support ... customer service * Valid and current proof of legal right to drive in California; required

momentum-formerly-ucpla

Intake Specialist

Torrance, CA · On-site

$18.50 - $24.75/hr

9:00 AM to 5:30 PM, Monday - Friday Momentum is currently seeking an Intake Specialist to support ... customer service * Valid and current proof of legal right to drive in California; required

Naqvi Injury Law

Intake Specialist

Las Vegas, NV

$17 - $22.75/hr

Description Naqvi Injury Law is currently seeking an Intake Specialist to join its award-winning ... customer service. The Naqvi team is committed to the highest standards of professionalism and ...

Naqvi Injury Law

Intake Specialist

Las Vegas, NV · On-site

$17 - $22.75/hr

Naqvi Injury Law is currently seeking an Intake Specialist to join its award-winning team. The Firm ... customer service. The Naqvi team is committed to the highest standards of professionalism and ...

Douglass & Runger

Intake Specialist

Arlington, TN · On-site

$19 - $22/hr

Intake Specialist Seeking Intake Specialist who loves helping people! If you are interested in ... Maintaining the Firm's CRM and lead tracking spreadsheet to ensure accurate metrics analyzed by the ...

Naqvi Injury Law

Intake Specialist

Las Vegas, NV · On-site

$17 - $22.75/hr

Naqvi Injury Law is currently seeking an Intake Specialist to join its award-winning team. The Firm ... customer service. The Naqvi team is committed to the highest standards of professionalism and ...

Modern Family Law

Intake Specialist

$18.25 - $24.25/hr

Intake Specialist Modern Family Law, a rapidly expanding law firm specializing in Family Law, is ... Manage and update client records in the CRM, ensuring accuracy and timeliness in data entry.

Crisis Connections

Intake Specialist

Seattle, WA · On-site

$25.50/hr

Intake Specialist Part-time Schedule: Full Time, 37.50 hours/week Location: Fully Remote, must be ... A minimum of 1 year of customer service experience is preferred. * Previous experience working or ...

AdaptHealth

Intake Specialist

Salt Lake City, UT · On-site

$17 - $19/hr

Intake Specialist The Intake Specialist plays a vital role in supporting patient access to care by ... customer service, excellent verbal and written communication skills, ability to multi-task ...

RISE Community Services

Intake Specialist

Warrensburg, MO · On-site

$16.25 - $22/hr

Intake Specialist Intake Specialist serves as the first point of contact for individuals, families ... Customer Service * Provide exceptional customer service while maintaining professionalism and ...

Modern Family Law

Intake Specialist

$18.25 - $24.25/hr

Intake Specialist Modern Family Law, a rapidly expanding law firm specializing in Family Law, is ... Manage and update client records in the CRM, ensuring accuracy and timeliness in data entry.

Hupy and Abraham, S.C.

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Intake Specialist Hupy and Abraham, a personal injury law firm headquartered in Milwaukee, WI, is ... Exceptional customer service skills * Strong interpersonal communication skills (verbal & written)

Bush & Bush Law Group

Legal Intake Specialist

$18.25 - $24.25/hr

Legal Intake Specialist Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group! Bush ... This role plays a critical part in providing excellent customer service and ensuring that potential ...

Hupy and Abraham, S.C.

Intake Specialist

Green Bay, WI · On-site

$17.25 - $23/hr

Intake Specialist Hupy and Abraham, a personal injury law firm headquartered in Milwaukee, WI, is ... Exceptional customer service skills * Strong interpersonal communication skills (verbal & written)

Crisis Connections

Intake Specialist

Seattle, WA · On-site +1

$25.50/hr

Intake Specialist Part-time Schedule: Full Time, 37.50 hours/week Location: Fully Remote, must be ... A minimum of 1 year of customer service experience is preferred. * Previous experience working or ...

New

Douglass & Runger

Intake Specialist

Bartlett, TN · On-site

$19 - $22/hr

Seeking Intake Specialist who loves helping people! If you are interested in applying for this ... Firm's CRM and lead tracking spreadsheet to ensure accurate metrics analyzed by the Firm ...

Modern Family Law

Intake Specialist

$18.25 - $24.25/hr

Intake Specialist Modern Family Law, a rapidly expanding law firm specializing in Family Law, is ... Manage and update client records in the CRM, ensuring accuracy and timeliness in data entry.

Hupy and Abraham, S.C.

Intake Specialist

Appleton, WI · On-site

$17 - $22.50/hr

Intake Specialist Hupy and Abraham, a personal injury law firm headquartered in Milwaukee, WI, is ... Exceptional customer service skills * Strong interpersonal communication skills (verbal & written)

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Customer Intake Specialist information

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How much do customer intake specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

How much do customer intake specialists make in the US?

Customer Intake Specialists in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced specialists or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the difference between Customer Intake Specialist vs Customer Service Representative?

AspectCustomer Intake SpecialistCustomer Service Representative
Primary RoleGathers initial client information, assesses needs, and facilitates onboarding processes.Handles ongoing customer inquiries, provides support, and resolves issues.
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or administrative experience.High school diploma; customer service experience often preferred.
Work EnvironmentOffice settings, healthcare, legal, or financial industries.Call centers, retail, or office environments across various industries.
Employer UsageUsed in industries requiring client intake and onboarding processes.Common across industries for ongoing customer support.

While both roles involve interacting with customers, the Customer Intake Specialist focuses on initial client assessment and onboarding, whereas the Customer Service Representative handles ongoing support and issue resolution. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a customer intake specialist, and why are they important?

To thrive as a Customer Intake Specialist, you need excellent communication skills, attention to detail, and experience with data entry or customer service, often supported by a high school diploma or relevant certification. Familiarity with CRM software, intake forms, and ticketing systems is typically required. Strong interpersonal skills, patience, and problem-solving abilities help you excel in gathering accurate information and building rapport with clients. These skills ensure efficient, accurate client onboarding and a positive customer experience, which are critical for organizational success.

What is a customer intake specialist?

A Customer Intake Specialist is a professional responsible for greeting new clients, gathering essential information, and ensuring that customer needs are properly assessed and documented. They serve as the first point of contact for customers, handling inquiries, collecting required documentation, and entering data into company systems. This role is crucial in various industries, such as healthcare, legal, and customer service, as it helps streamline processes and ensures clients are directed to the appropriate services or departments. Customer Intake Specialists must possess strong communication, organizational, and data entry skills.

How does a customer intake specialist typically collaborate with other departments during the onboarding process?

As a Customer Intake Specialist, you will frequently interact with various departments such as sales, customer support, and operations to ensure a seamless onboarding experience. Your main responsibilities involve gathering necessary documentation, verifying customer information, and communicating any special requirements to relevant teams. Collaboration is key, as you'll often need to clarify customer needs, resolve discrepancies, and provide timely updates to colleagues to keep everyone aligned. This cross-functional teamwork helps ensure clients are set up accurately and efficiently, fostering a positive first impression and smooth transition into ongoing service.

What are the duties of a customer intake specialist?

A customer intake specialist is responsible for collecting and verifying client information, explaining services, and ensuring a smooth onboarding process. They often use customer management software and require strong communication and organizational skills to handle inquiries and document interactions efficiently.
More about Customer Intake Specialist jobs
What job categories do people searching Customer Intake Specialist jobs look for? The top searched job categories for Customer Intake Specialist jobs are:
Infographic showing various Customer Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist

Beltway Companies

Baltimore, MD • On-site

$40K - $60K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Beltway Companies is searching for a Full-Time Intake Specialist to join our team!
Pay Range of $40,000 - $60,000 salary based on experience
Benefits:
- Health, Dental and Vision Insurance offered after 60 days employment
- Company Match 401k after 6 months employment
- Immediate PTO Benefits- Paid Certifications
- Supplied uniforms and PPE equipment
Beltway Companies is the Largest Heavy-Duty Truck Dealership in the Mid-Atlantic. As the first step in our Service Departments, our Intake Specialists play a pivotal role in our Service Department, ensuring timely vehicle check-ins and communication between our customers and internal teams. Your dedication will directly impact our customers' satisfaction and our internal dealership's success. Our Intake Specialists also have the opportunity to thrive in a supportive environment that values your contributions and growth. Come be a part of our dynamic team and help us continue to set the standard for excellence in the industry!
POSITION OVERVIEW:

  • Greet customers promptly, gather vehicle and customer info for repairs and invoicing
  • Generate health reports upon vehicle arrivals for immediate insight into reported vehicle issues
  • Accurately document vehicle issues, concerns, and maintenance needs
  • Maintain customer relationships through a continuous positive attitude and attentiveness daily
  • Assist with answering telephone calls when necessary
  • Work closely with Accounting personnel regarding customer account changes, customer credits, and clearing the sublet accounts when necessary
  • Maintain and file all necessary documentation required by the Service Department
  • Other duties as assigned
Requirements
  • A valid driver's license is required for this position
  • Team player with a strong sense of commitment to the customer and service team
  • Self motivated and have good written and verbal communication skills
  • Sensitive to customer needs and a good listener
  • Ability to conduct his/her-self in a professional manner

Salary Description
$40,000 - $60,000 / salary

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