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Contract Callers Jobs (NOW HIRING)

ITAC Solutions

Receptionist

Birmingham, AL

$14.75 - $19.50/hr

... callers and visitors alike! ITAC is a Birmingham-based staffing firm representing companies ... These opportunities range from shorter-term temporary roles to contract-to-hire and direct hire ...

Robert Half

Administrative Coordinator

Loveland, CO · On-site

$19 - $23/hr

This contract opportunity with potential for a long-term role is ideal for someone who excels at ... Responsibilities: • Manage a large volume of inbound calls and respond to callers in a courteous ...

Robert Half

Receptionist

Columbia, SC · On-site

$14.25 - $16.50/hr

This Contract position is ideal for someone who enjoys creating a welcoming environment, managing ... The selected candidate will serve as a key first point of contact for visitors and callers while ...

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How much do contract callers jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for contract callers in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.95 per hour, depending on experience, location, and employer.

What are Contract Callers and what do they do?

Contract Callers are professionals or companies hired by organizations to make phone calls on their behalf, typically for purposes such as debt collection, customer surveys, appointment reminders, or service verification. Their main role is to communicate with clients, customers, or debtors according to the specific needs of the contracting company. They must follow relevant regulations, maintain accurate records of conversations, and often work to achieve specific targets set by their employer. Contract Callers may work in call centers or remotely, and must possess strong communication and negotiation skills.

What is the difference between Contract Callers vs Telemarketers?

AspectContract CallersTelemarketers
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; persuasive communication skills
Work EnvironmentRemote or on-site; client-specific campaignsCall centers or remote; outbound sales or surveys
Employer & Industry UsageMarketing firms, debt collection, customer serviceSales, marketing, market research

Contract Callers and Telemarketers both engage in outbound calling, often requiring similar skills and credentials. However, Contract Callers typically work on specific client projects, focusing on tasks like debt collection or customer service, while Telemarketers mainly focus on sales and lead generation. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges Contract Callers face when interacting with customers, and how can they effectively address them?

Contract Callers often encounter customers who may be hesitant, unresponsive, or even frustrated, especially when discussing sensitive topics like overdue payments or service interruptions. To handle these situations effectively, it's important to remain calm, listen actively, and communicate clearly while maintaining professionalism and empathy. Building rapport and explaining the purpose of the call transparently can help diffuse tension and encourage cooperation. Many organizations provide training and scripts to support Contract Callers in managing difficult conversations and achieving positive outcomes.

What are the key skills and qualifications needed to thrive as a Contract Caller, and why are they important?

To thrive as a Contract Caller, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic data entry tools is typically required. Persistence, professionalism, and active listening are important soft skills that help build rapport and handle difficult conversations. These skills are crucial for successfully contacting clients, resolving issues, and maintaining accurate records to meet organizational goals.
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Contract Callers jobs near you
Childline Caseworker

Childline Caseworker

A-Line Staffing Solutions LLC

Camp Hill, PA

$20 - $23/hr

Full-time

Posted 9 days ago

Job description

Title: ChildLine Caseworker (Novice) – On-Site (Harrisburg, PA) Pay rate: $20-$23 an hr Location: On-site — Harrisburg, PA 17110 Schedule: Full-time, 40 hrs/week (hours currently listed: 8:00 AM–4:00 PM Job Type: Contract to hire Openings: 5 Job Summary A-Line Staffing Solutions is hiring ChildLine Caseworkers (Novice) to support Pennsylvania’s mandated child protective services program. In this role, you’ll receive, evaluate, and process reports of suspected child abuse/neglect and refer cases to the appropriate investigative agencies in accordance with the Child Protective Services Law (CPSL). Key Responsibilities Receive phone calls and written referrals from mandated reporters and the public Interview callers, gather sensitive/confidential details, and enter information into a database Determine whether allegations meet CPSL definitions and route reports to the correct agencies (county Children & Youth, OCYF, licensing, law enforcement, etc.) Provide callers with community resources and referrals when appropriate De-escalate emotional/anxious callers to obtain clear, accurate information Research prior reports in the central database and share information with investigative agencies Review completed investigations to ensure documentation meets CPSL reporting requirements Required Qualifications Bachelor’s degree OR an equivalent combination of experience and training Ability to work on-site in Harrisburg, PA Preferred Qualifications Knowledge of social/economic conditions influencing human behavior Interviewing experience/skills Microsoft Office Suite proficiency Prior experience with child protective services or similar organizations How to Apply Apply today and include your resume.

Qualified candidates will be contacted to confirm education, on-site availability, and schedule fit.

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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